Mall of Georgia Ford

Issue with transmission My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. We reached out to Mall of Georgia Ford with no help and also reached out to Ford motor company. I don’t feel a car that is that young should need a new transmission. We did send a letter to Mall of Georgia . We will not buy another car from Mall of Georgia again . You can see our track record that we have always serviced our cars with you when it has a need . It’s very disappointing. More

Transmission problem with clicking noise I’ve been in three times and heard still clank when going from park to drive and drive to reverse etc etc. I’m now getting put off until 4 qtr or 1s I’ve been in three times and heard still clank when going from park to drive and drive to reverse etc etc. I’m now getting put off until 4 qtr or 1st gtr of next year due to a chip that hasn’t been made to repair problem. NOT ACCEPTABLE More

Quick N Easy The service was excellent, made an appointment early that day when I got there next in line. Service is fairly fast 30-45 min Great Work The service was excellent, made an appointment early that day when I got there next in line. Service is fairly fast 30-45 min Great Work More

Overall a good buying experience I called ahead and they had the vehicle ready to go when we arrived. Everything was as advertised. This would be a great rating if they had provided I called ahead and they had the vehicle ready to go when we arrived. Everything was as advertised. This would be a great rating if they had provided two key fobs instead of one, this was a 2019 used one owner vehicle after all. The small things are the difference between good and great dealerships. It would save me $165.00 and would not cost them nearly that amount. Overall I am pleased with my truck. More

Great people to work with. Friendly and not pushy. Looking forward to working with this team. Went in to just look at a truck and two hours later had purch people to work with. Friendly and not pushy. Looking forward to working with this team. Went in to just look at a truck and two hours later had purchased one. More

Great service! Very helpful advisors. They were able to get me in and out very quickly. They even texted me when my truck was done, they take great care of me every Very helpful advisors. They were able to get me in and out very quickly. They even texted me when my truck was done, they take great care of me every time I visit More

Beyond impressed! I will continue to give MoG Ford 5 stars because they always go above and beyond servicing my car! Would highly recommend this place to anyone! I will continue to give MoG Ford 5 stars because they always go above and beyond servicing my car! Would highly recommend this place to anyone! More

Great price, service and overall purchase experience Mall of GA Ford had the best offer on the vehicle I wanted. The sales team was courteous and professional from the initial phone inquiry to the the in Mall of GA Ford had the best offer on the vehicle I wanted. The sales team was courteous and professional from the initial phone inquiry to the the interaction at the dealership. James Shellaugh was great to work with and made a conscious effort to offer the best deal possible. I would return to the dealership to purchase another vehicle in the future and recommend other to purchase their vehicle here. More

Good experience! We looked everywhere for a good deal on a low mileage, good condition F250. We found it at Mall of Georgia Ford. Love my new truck! We looked everywhere for a good deal on a low mileage, good condition F250. We found it at Mall of Georgia Ford. Love my new truck! More

Service Review I took my vehicle in for routine service plus two small repairs that I neglected for quite some time. Problems looked at , scheduled and completed in I took my vehicle in for routine service plus two small repairs that I neglected for quite some time. Problems looked at , scheduled and completed in a timely manner. Very satisfying. More