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Mall of Georgia Ford

Buford, GA

4.1
3,441 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,441 reviews

August 07, 2019

Professional service Huge selection of vehicles to choose from with several different options. Only ford dealership with the car that was the right color and with all the More

by Sereen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Coles, Mason Clark
Aug 08, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 07, 2019

Amazing professional and knowledgeable Had a great experience, no pressure, was ready for me when i arrived after a two and a half hour drive to get there. Was not disappointed. More

by Incolts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh
Aug 08, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 07, 2019

Retired military Great sales person. Will answer all questions Via e-mail. Does not try to sale you any other vehicle except the one you inquired about. Great manage More

by Jay.benning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager (Kevin)
Aug 08, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 06, 2019

Bad service Poor service last 2 visits. Will not be back. Taking vehicle to another ford dealership for next service. Several concerns not addressed while there a More

by joshuadjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Teiken
Aug 07, 2019 -

Mall of Georgia Ford responded

{{customer_first_name}}, customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

August 04, 2019

Outstanding Performance Jessica is an Angel. She literally works for you and not herself. She'll find what it is you are looking for, without any push back. Ken in finance... More

by Hlycmt73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Jessica Slaughter
Aug 05, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 04, 2019

Great and Quick! Loved working with Jessica and Ken! Quick and efficient! Wonderful experience in buying a replacement for my totaled explorer! Jessica even took her t More

by GWhitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter, Ken Farmer
Aug 05, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 02, 2019

Great Service Fast service with friendly and helpful staff. Really nice waiting room. Everyone was very nice and very friendly and helpful. I say in and out for oil More

by Benzmits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Aug 05, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 02, 2019

Not what was promised First off I’m not referring to the mechanical work. When I purchased the car I paid for a package to have all my services done through Mall of GA More

by West
Recommend Dealer
No
Employees Worked With
Don’t remember names. However gave feedback about Lyft service and person said we’re not the first to report negative comments. 3rd problem I’ve had now doing business here.
Aug 05, 2019 -

Mall of Georgia Ford responded

customer service is our top priority and we are sorry to hear your car wasn't delivered in the condition you expected it to be in. We also always want the means of transportation provided by us to always feel safe for our customers. Please reach out to Sterling Oliver at 678-288-5979 or soliver@mogf.com to discuss your situation further.

August 01, 2019

Knowledgeable and friendly staff Have bought and leased vehicles from this Dealership for over 10 years. Never had any issues. Staff is very professional and friendly. I would recomme More

by ANGELOMILILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Mike Procaccini
Aug 02, 2019 -

Mall of Georgia Ford responded

At {{business_name}}, our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 29, 2019

Oscar the man Oscar was very helpful and made sure I was taken care of. He has a great attitude, as such, I would highly suggest seeing him for your service needs. More

by The F-150 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Lovera
Jul 29, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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