Mall of Georgia Ford

Good Experience They were patient with the process of choosing the right car. Grateful for the experience and have no issues with the car. Check them out. They were patient with the process of choosing the right car. Grateful for the experience and have no issues with the car. Check them out. More

90,000 The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through the service. More

It was awesome my sales lady was awesome Awesome dealership would recommend anyone to visit there awesome experience they helped me when know one else would so thanks to everyone that helped Awesome dealership would recommend anyone to visit there awesome experience they helped me when know one else would so thanks to everyone that helped me. More

Awesome job!!! Awesome job. Staff is amazing and super helpful. The pricing was the best in the city. They had me in and out and really respected by time and busin Awesome job. Staff is amazing and super helpful. The pricing was the best in the city. They had me in and out and really respected by time and business. The best car buying experience by far. More

Awesome Service Everyone has always been amazing, from buying my car to coming back for the window tint! They went above and beyond to ensure everything was great! Everyone has always been amazing, from buying my car to coming back for the window tint! They went above and beyond to ensure everything was great! More

Affordable, friendly and trusted Service I have been bringing my vehicle to Mall of GA Ford for service since 2011. My first time was just because I wanted my Ford vehicle to be serviced by F I have been bringing my vehicle to Mall of GA Ford for service since 2011. My first time was just because I wanted my Ford vehicle to be serviced by Ford. They have shown me that besides being experienced with my vehicle that they are honest about service needed and work with me on any discounts I can take advantage of. They offer a very customer service friendly environment. I really appreciate all of my visits to Mall of GA Ford service center More

Mall of Georgia Ford #1 Great buying experience at Mall of Georgia Ford. Ricky Horton an Aaron made it so easy Great job!! Will definitely recommend to friends and family. Great buying experience at Mall of Georgia Ford. Ricky Horton an Aaron made it so easy Great job!! Will definitely recommend to friends and family. More

Good Deal...gone bad. Everything went smoothly with the purchase of my vehicle. Largely in part, that I knew the exact vehicle I was interested in, and I purchased in cash! Everything went smoothly with the purchase of my vehicle. Largely in part, that I knew the exact vehicle I was interested in, and I purchased in cash! Having worked in the car business for 12 years myself, I understood how this was a great deal for the dealership. I didn't haggle over the price or anything. I simply, test drove the vehicle and wrote them a check. Leaving the dealership, going home, I discovered the horn on the vehicle did not work. Mind you, I live in Stockbridge. I called the next day and spoke with my salesperson, who told me he would contact his manager to have the vehicle looked at. To date, I have spoken with my Sales Rep. Derick, 3 times about the issue, a manager who stated he would call me back and didn't...a Female customer service representative named Christian or Kristen, who told me she would speak with the service manager Sterling, and call me back.... I ended up calling her back,(since she never called me) and she stated she would try to find a local Dodge dealership to complete the repair. I informed her of the local Dodge dealership Landmark Dodge in Morrow, GA. She stated she would look into it...AND AGAIN...NEVER CALLED ME BACK! I purchased this vehicle paying over $15,000 cash. The horn still doesn't work!!! (Which is a safety issue) And now my son, whom I bought the car for, will be going back to college in Daytona Beach on 8/14/19..... and I have to figure out getting the vehicle repaired out of my pocket! For someone who walked into the dealership, went directly to the car he saw online, and bought it, with NO QUESTIONS ASKED.... I'm very disappointed in the service after the sale!!! More

Great Experience It is never a good thing to have to bring your vehicle in for repair within one month of purchasing a new vehicle. But the service I received from Mal It is never a good thing to have to bring your vehicle in for repair within one month of purchasing a new vehicle. But the service I received from Mall of Georgia Ford was awesome. I actually work in the automotive field and can say that Alan Greene and the Mall of Georgia Ford service department is among the highest in professionalism and accommodations. If you have a need for maintenance or the unfortunate situation of needing repair, I recommend giving this repair facility a shot. I was pleasantly surprised and will be returning. More

Good service Tony looked after my concerns and kept me informed. Advised me of other areas that may need attention. Kept me advised on the cost. Great Tony looked after my concerns and kept me informed. Advised me of other areas that may need attention. Kept me advised on the cost. Great More