Mall of Georgia Ford

Less than desirable I don't think I'd have a problem with Mall of Georgia Ford, if it weren't for the lack of after-the-sale support. I have three outstanding issues. I don't think I'd have a problem with Mall of Georgia Ford, if it weren't for the lack of after-the-sale support. I have three outstanding issues. 1. My vehicle was advertised with equipment it wasn't actually equipped with, and this wasn't discovered until after the sale. The dealership has made no attempt to remedy this 2. My vehicle had many recalls on it, none of which were serviced prior to sale and was something I had to take care of 3. I was charged ~$300 for some kind of paint treatment, and I still haven't been given any information on it Buyer beware if shopping at Mall of GA Ford. More

Poor service I have had my F 150 serviced here since it was new in 2013. Items on every 10,000 mile service are over looked including one occasion when the oil was I have had my F 150 serviced here since it was new in 2013. Items on every 10,000 mile service are over looked including one occasion when the oil wasn’t even changed. Things like dirty battery cables ignored. Windshield washer fluid left empty on two occasions. I cringe every time I go in. Nice people. Just can’t get it together. More

couldn't ask for better car buying experience Very pleased with whole process of purchasing my dream Mustang. Salesman was great and everything promised online was fulfilled. Price for what I wa Very pleased with whole process of purchasing my dream Mustang. Salesman was great and everything promised online was fulfilled. Price for what I wanted could't be found lower anywhere within 75 miles of Atlanta. Definitely recommend this dealership to anyone. More

Great experience Felix worked tirelessly with me to get me into a vehicle I could afford, even though I gave him a reeeeeally hard time about the one I wanted and the Felix worked tirelessly with me to get me into a vehicle I could afford, even though I gave him a reeeeeally hard time about the one I wanted and the payment! He was great to work with! More

Great service department Marilyn Muir does a great job. Excellent customer service. Service is always complete and ready when promised. Tony Owens does a great job in custo Marilyn Muir does a great job. Excellent customer service. Service is always complete and ready when promised. Tony Owens does a great job in customer service. Very good team to work with in service. More

Will Phillips is Top Notch Repeat customer here! I can't say enough how pleased I am with my purchase, all thanks to Will Phillips. He was very patient and accommodating. He too Repeat customer here! I can't say enough how pleased I am with my purchase, all thanks to Will Phillips. He was very patient and accommodating. He took the time needed to make sure I got both a vehicle and price I'd be happy with. If you're in the market for a new or used vehicle, go see Will. More

F-150 error codes The dealer has all the information. Numerous items appeared on error codes (61 total per advisor) service could not find tell me why this is going on. The dealer has all the information. Numerous items appeared on error codes (61 total per advisor) service could not find tell me why this is going on. I find this unacceptable. More

Mr. Greene Alan my advisor got me in and out I. A timely fashion. I greatly appreciate his understanding of my long over night 12 hr work days. Thank you so much Alan my advisor got me in and out I. A timely fashion. I greatly appreciate his understanding of my long over night 12 hr work days. Thank you so much. See you soon More

excellent customer service Friendly and knowledgeable staff. Felt like having a good service experience was important to everyone I came in contact with. The complimentary shutt Friendly and knowledgeable staff. Felt like having a good service experience was important to everyone I came in contact with. The complimentary shuttle was very much appreciated. I will definitely continue to have my new Edge serviced here. More

Jay Sharpe in Commercial Sales Department Jay Sharpe, in commercial sales, really knows his stuff. Jay recently provided the right truck for one of my air conditioning service and installatio Jay Sharpe, in commercial sales, really knows his stuff. Jay recently provided the right truck for one of my air conditioning service and installation vehicles. This was the second truck purchased from Jay. I'd highly recommend Jay Sharp, with Mall of Georgia Ford, for your commercial vehicle needs. He'll take good care of you! Jeff Bolton J.R. Bolton Services, Inc. More