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Mall of Georgia Ford
Buford, GA
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,482 reviews
August 19, 2019
Vehicle purchase and service history I have had good relationships with the mall of Georgia for over 10 years. Have purchased four vehicles from them during that time. Service has always I have had good relationships with the mall of Georgia for over 10 years. Have purchased four vehicles from them during that time. Service has always been good and not had any problems. More
by crobinson0445
Verified CustomerEmployees Worked With
Ken Brewer
August 18, 2019
Jessica was great! Thought the overall experience was very good. I didn’t get offered anything to drink but minus that the service was very good. Jessica was very though Thought the overall experience was very good. I didn’t get offered anything to drink but minus that the service was very good. Jessica was very thoughtful and helpful. Ken also was very nice to deal with! More
by Edgebuyer
Employees Worked With
Ken Brewer, Jessica Slaughter
August 17, 2019
Buying a new car Salesman was very easy to work with. Listen to what we wanted and found the perfect vehicle. Financial person help us keep with in our budget. Salesman was very easy to work with. Listen to what we wanted and found the perfect vehicle. Financial person help us keep with in our budget. More
by Rick
Employees Worked With
Derick Thornton
August 17, 2019
New car Sales person was extremely helpful and got the car I wanted and took it for a test drive it was awesome so I decided to complete the transfer fro 201 Sales person was extremely helpful and got the car I wanted and took it for a test drive it was awesome so I decided to complete the transfer fro 2016 to 2019 More
by yee.haaw
Employees Worked With
Ken Farmer, Gene Diehm
August 17, 2019
Quick knowledgable and effixuebt I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me More
by yngoggans
Employees Worked With
Eddie Martinez; Ms. Muir in service is outstanding, friendly and professional.
August 17, 2019
Excellent Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. More
by JENSK129
Employees Worked With
Matt Knuckles
August 16, 2019
Found the problem and fixed it They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any prob They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any problem. Excellent service from knowledgeable people. What more can I say. More
by hlazen
Employees Worked With
Sean Teiken
August 16, 2019
Purchase of 2020 Explorer The purchase of the new explorer ST was simple and easy. Everyone was great and provided fantastic customer service. I would definitely recommend buyi The purchase of the new explorer ST was simple and easy. Everyone was great and provided fantastic customer service. I would definitely recommend buying from Mall of Georgia Ford! More
by jwsmith7965
Employees Worked With
Chaz Grant, Ken Farmer
August 16, 2019
Great experience at Mall of Georgia Ford We were immediately helped by Mason as soon as we arrived. We knew exactly what we wanted, and we were able to get exactly what we wanted. It's never We were immediately helped by Mason as soon as we arrived. We knew exactly what we wanted, and we were able to get exactly what we wanted. It's never fun to sit at a dealer for hours to complete your buying experience, but it was as painless as it could be with Mason. We had a great experience at Mall of Georgia Ford. More
by Jackson19
Employees Worked With
Mason Clark
August 15, 2019
Stay away from this dealer! They do not granted the rebates or interest prices, also make you give your car as a trade in in order to “qualify” for the CERO % with Ford Credit. I They do not granted the rebates or interest prices, also make you give your car as a trade in in order to “qualify” for the CERO % with Ford Credit. If I could return the unit I do, WORSE EXPERIENCE EVER! More
by SCA
Employees Worked With
Manager ALAN
