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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,798 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,798 reviews

January 11, 2026

It was nice Billy helped getting the issue resolved Services performed correctly and now all issues fixed More

by ptg_mukesh
Recommend Dealer
Yes
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Jan 12, 2026 -

Mall of Georgia Ford responded

Thank you for the positive feedback! We're glad Billy was able to help resolve your issues and that all services were performed correctly. We appreciate you taking the time to share your satisfaction with Mall of Georgia Ford.

January 11, 2026

Absolutely perfect, met my expectations and very professional Knieco is the best car salesman I will buy again from them More

by David.king2706
Recommend Dealer
Yes
Employees Worked With
Knieco
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Jan 13, 2026 -

Mall of Georgia Ford responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2026

I had a great experience working with Mall of Georgia Ford. They treated me great. I worked with two salesman, Anthony and Dimer. The sales manager, Christian was awesome to work with also. It is the th More

by jeffcarlberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 12, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Mall of Georgia Ford for all your vehicle needs! Take care!

January 10, 2026

Appreciate the attentiveness, excellence and non hassle in purchase of a new & specific type vehicle. More

by Antlmr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natneal Masresha
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Jan 12, 2026 -

Mall of Georgia Ford responded

Thank you for your positive feedback! We're delighted that our team provided you with attentive, excellent service and a hassle-free experience finding your specific vehicle. Your recognition means a great deal to us at Mall of Georgia Ford, and we look forward to serving you again in the future.

Jan 13, 2026 -

Mall of Georgia Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

January 09, 2026

Service team is always professional and helpful. Services explained plainly, and options presented. Great experience, even if you decide to wait in the guest lounge. More

by CWG171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isreal
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Jan 10, 2026 -

Mall of Georgia Ford responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Quality job and fast They was very nice and the job was great I be there soon to do my oil change More

by CGMTZ85
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 09, 2026 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled you had a great experience with our quick, quality service and friendly staff. We look forward to seeing you soon for your oil change at Mall of Georgia Ford.

January 09, 2026

I went in for a recall, and it was not fixed. No one took ownership of it and it's still unrepaired. More

by brunopdosreis
Recommend Dealer
No
Employees Worked With
Marvin
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Jan 09, 2026 -

Mall of Georgia Ford responded

Response: We recognize how concerning it can be when a visit meant to address an important update doesn’t bring the expected resolution. Our team’s intent is always to see recall-related concerns handled thoroughly and with clear follow-through. We’d appreciate the opportunity to look into this further and help coordinate next steps, and we encourage you to contact Chad Jackson at cjackson01@vtaig.com.

January 08, 2026

The service is efficient. The service department communicates regularly to keep you informed. The waiting area is comfortable. More

by uipcave1825
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jan 09, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience! We're thrilled our service advisor kept you well-informed and that you found our service efficient with a comfortable waiting area. Your feedback means so much to our team!

Jan 10, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

January 08, 2026

The service advisor kept me informed of the progress and other issues requiring my attention. The entire process was fast and the waiting area was comfortable. More

by uipcave1825
Recommend Dealer
Yes
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Jan 09, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience! We're thrilled our service advisor kept you well-informed and that you found our service efficient with a comfortable waiting area. Your feedback means so much to our team!

Jan 10, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 08, 2026

Work was completed on time and within quote. Carlos was very proactive in communicating and setting accurate expectations. More

by fox.jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jan 08, 2026 -

Mall of Georgia Ford responded

Thank you for your feedback! We're pleased the work was completed on time and within quote. Carlos did a great job keeping you informed and setting clear expectations. We appreciate you choosing Mall of Georgia Ford.

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