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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,152 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,152 reviews

August 21, 2026

Done with Ford after this experience. Truck was damaged during service and not reported to management More

by ts11140577
Recommend Dealer
No
Employees Worked With
Santiago
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Aug 23, 2026 -

Mall of Georgia Ford responded

Hello, we deeply regret to hear about your recent experience at our dealership. We would like the opportunity to make this up to you. Please contact our manager at (678) 552-4334 so we can make your experience a positive one.

Aug 24, 2026 -

ts11140577 responded

I called twice today nobody called me back.

August 20, 2026

Perfect in all ways! Josh was wonderful and so was Stephanie in rentals! Our advisor Josh was 'John's on the spot and great communication! More

by SANDIKLIMEK
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 21, 2026 -

Mall of Georgia Ford responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2026

It was a great experience, they were very professional, and bought my car to my house when they were done, also took me to work More

by Zthompson1029
Recommend Dealer
Yes
Employees Worked With
Harry
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Aug 21, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 20, 2026

I'm not gonna say anything bad because I have to bring it there to get fixed again More

by Zthompson1029
Recommend Dealer
No
Employees Worked With
Don't remember, but I'm really not satisfied, disappointed that ford don't do their homework before they sell used cars, it's particularly my fault because I was desperate for a car, because the one I had got total, so therefore I had to start over, then
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Aug 23, 2026 -

Mall of Georgia Ford responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (678) 552-4334 when you have a chance. Thank you, and we look forward to hearing from you.

August 20, 2026

Terrible experience. Came in to sign and they were supposed to have 2 questions answered. They didnt and that should have been a red flag. After 2 hours got my answers More

by Disappointed Customer
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dont remember
Print
Aug 21, 2026 -

Mall of Georgia Ford responded

A vehicle purchase should feel exciting and straightforward, especially when you have already taken the time to complete the paperwork and arrange your pickup. We want every customer to feel that their questions are addressed and that their vehicle is properly prepared when they arrive. Please contact Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com so we can better understand your experience and assist further.

August 19, 2026

Very helpful with my truck and took very short time with it and was very kind More

by anthonyvanburen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Print
Aug 24, 2026 -

Mall of Georgia Ford responded

We are thrilled to hear that your truck service went smoothly and that our team was able to take care of you quickly and kindly. That kind of experience is exactly what we aim for with every visit. Thank you for taking the time to share your feedback, anthonyvanburen, and we look forward to helping you again in the future.

August 19, 2026

Provided quality service and able to work around my schedule In comparison to other ford dealerships the customer service and service time was excellent More

by omar.witherspoon
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 24, 2026 -

Mall of Georgia Ford responded

We are excited to hear that your experience stood out among other Ford dealerships. Knowing that our team was able to work around your schedule while delivering quality service and efficient turnaround time means a lot to us. We look forward to being your go-to service destination for years to come, omar.witherspoon!

August 19, 2026

The assistant was professional He explained what was needed and helped me and gave me a discount More

by MARTINEMALLET
Recommend Dealer
Yes
Print
Aug 24, 2026 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience with us. It's great to hear that our team was professional and kept you informed throughout the process. Showing you videos of the work is something we take pride in, as we believe you should always know exactly what's being done with your vehicle. We look forward to serving you again!

August 19, 2026

Everyone is professional and was transparent with me, showed me videos of the work I was satisfy More

by MARTINEMALLET
Recommend Dealer
Yes
Employees Worked With
Harry McCalla
Print
Aug 24, 2026 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience with us. It's great to hear that our team was professional and kept you informed throughout the process. Showing you videos of the work is something we take pride in, as we believe you should always know exactly what's being done with your vehicle. We look forward to serving you again!

August 17, 2026

Friendly, professional and straightforward This follow up survey is the most irritating part oh going to MOGF More

by ncotta57
Recommend Dealer
Yes
Employees Worked With
Ralfie Reidinger
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Aug 20, 2026 -

Mall of Georgia Ford responded

Thank you for the kind words about our team being friendly, professional, and straightforward! We also appreciate your honest feedback about the follow-up survey — it's helpful for us to consider every part of the customer experience.

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