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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,071 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,071 reviews

July 09, 2026

Amazing customer service. This guy knows everything about Mustangs. I am very happy Amazing experience More

by mprescher88
Recommend Dealer
Yes
Employees Worked With
William Salas
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Jul 10, 2026 -

Mall of Georgia Ford responded

Thank you for sharing this wonderful feedback with us! It is truly rewarding to hear that you had an amazing experience and that our team member was able to provide the level of knowledge and service that made your visit so memorable. We take great pride in having passionate, well-informed staff who genuinely love what they do, and your kind words reflect exactly the experience we strive to deliver. We hope to see you again at Mall of Georgia Ford!

July 09, 2026

Been trying to make a service appointment for well over 48 hours and I have no response. I need a service and four new tires, all I get is crickets…. More

by Ron Waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept .
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Jul 10, 2026 -

Mall of Georgia Ford responded

We appreciate customers choosing us for their vehicle maintenance needs and understand the importance of timely communication when scheduling service. Our team is committed to providing responsive support and a smooth service experience for every customer. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can help review your concerns.

July 09, 2026

I had white glove service from beginning to end. The service department did a wonderful job. As a new customer they went above and beyond to make sure that I was comfortable as I waited, provided sh More

by jamal.briggs
Recommend Dealer
Yes
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Jul 10, 2026 -

Mall of Georgia Ford responded

We are thrilled to hear about your experience with our service department! It means a great deal to us that our team made you feel welcomed and well cared for as a new customer. Providing shuttle service, keeping you informed throughout the repair process, and ensuring your comfort along the way are all things we genuinely strive for, and we are glad it came through during your visit. Thank you for taking the time to share your feedback, jamal.briggs, and we look forward to serving you again at Mall of Georgia Ford.

July 08, 2026

Excellent atmosphere everyone one is always pleasant waiting area clean has coffee and snacks as well as tvs More

by Vickieebrown
Recommend Dealer
Yes
Employees Worked With
Don't remember nice young guy tall
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Jul 10, 2026 -

Mall of Georgia Ford responded

We are overjoyed to hear that your experience with us was such a positive one, Vickieebrown! It means a great deal to know that our team's welcoming attitude and the comfort of our waiting area made a lasting impression. We take pride in creating an environment where every guest feels at ease, and your kind words remind us why those details matter. We look forward to seeing you again!

July 07, 2026

The dealership was exceptional. I have not had service like this in years thank you all of Georgia Ford and we will be coming back again and recommended U2 family, friends and neigh More

by benjison797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Mall of Georgia Ford for all your vehicle needs! Take care!

July 07, 2026

Horrible experience with the service techs Showed up to service appointment and was told I wasn't getting a rental or the service done More

by bangalybashir
Recommend Dealer
No
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Jul 07, 2026 -

Mall of Georgia Ford responded

Hello, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 552-4334. We look forward to hearing from you.

July 06, 2026

Great service. Thanks At the dealership I had great service. Thank you for the service. More

by rainsk1979
Recommend Dealer
Yes
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Jul 07, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 06, 2026

It was quick and hassle free Great dealership and would highly recommmend Too many surveys More

by BrianM
Recommend Dealer
Yes
Employees Worked With
Josh and Ralphie
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Jul 07, 2026 -

Mall of Georgia Ford responded

Hi Brianm, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

July 06, 2026

I would say they are pretty quick. They are accommodating to get you in and out of there without issues. More

by BrianM
Recommend Dealer
Yes
Employees Worked With
Josh and Ralphie
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Jul 07, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 06, 2026

Convenient, Fast, Reliable Service. Josh was great and very communicative. Will be using this service dept in the future. More

by BrianM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 07, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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