Mall of Georgia Ford

Good people and a great deal. I went through the internet sales and got a great price on a new Ford Edge. All of the staff was patient and pleasant with which to work. sales and got a great price on a new Ford Edge. All of the staff was patient and pleasant with which to work. More

New Truck buy Went to look at used truck to buy, but with the deals they had going we ended up with a new truck. The sakes man was very good and professional, answe Went to look at used truck to buy, but with the deals they had going we ended up with a new truck. The sakes man was very good and professional, answered all our questions. Have brought 3 cars and know 2trucks for your dealership. More

Great customer service The sales team was very professional. Also very knowledgeable on all aspects of the vehicle and features included. Lots of experience with both of the The sales team was very professional. Also very knowledgeable on all aspects of the vehicle and features included. Lots of experience with both of the sales gentlemen. They knew what they were doing for sure! More

Great Buying experience Adrian Turnbill was the most helpful, informative car salesman I have ever dealt with. He was extremely responsive to all of our questions making sur Adrian Turnbill was the most helpful, informative car salesman I have ever dealt with. He was extremely responsive to all of our questions making sure we had received all the information we needed. More

I would buy from Derick Thornton at Mall of Georgia Ford anytime. He is a class act, no pressure, honest guy. He listened, found exactly what I wanted and worked to get me the price I needed. anytime. He is a class act, no pressure, honest guy. He listened, found exactly what I wanted and worked to get me the price I needed. More

More than quoted Charged $210 more than quoted. Did not receive the $100 service coupon credit. Had my car for over a week, but did receive a free rental Charged $210 more than quoted. Did not receive the $100 service coupon credit. Had my car for over a week, but did receive a free rental More

Great service experience The dealership took my Mustang in for service early when I showed up 30 minutes before my scheduled appointment. They were booked up and they still go The dealership took my Mustang in for service early when I showed up 30 minutes before my scheduled appointment. They were booked up and they still got my car done early. Great folks. More

Ford dealer cannot repair a Ford Taurus Took my 2004 Taurus to have air bled out of power str system. I had to replace a pressure line and was unable to bleed the air out ( noisy pump) I am Took my 2004 Taurus to have air bled out of power str system. I had to replace a pressure line and was unable to bleed the air out ( noisy pump) I am was a dealer mechanic for GM fir 18 years and thought the Ford dealer could repair this fir me. They tried to bleed the system but said the pump was causing air to enter the system so they said you need a pump. Long story short the replaced the pump with a Ford rebuilt pump. Still noise and getting louder. Had to get my car repaired at an independent shop in Oakwood GA Tommy Hyde Total Auto Service. Google it. My receipt from dealer said No Guarantee so I could not go back but I did after Tommy completely repaired my car. Scotty a service writer ( used to be a service manger ? ) said It would I’m likely that I would receive any money back. Had to go back three times before they would listen to me ( Scotty said he would call me but never did ) $180 returned fir a junk rebuilt pump out of $600 bill. Scotty photo copies my bill and left it on the director/ service mangers desk and I waited for around 3 weeks but no one called me. Why would they because they would have to give back some of there profits to make a customer happy. it cost me additional $350 to get my car repaired correctly by Tommy but was happy to pay that bill. Funny Tommy used to be a Ford Mechanic. Don’t use this dealer, find another or Total Automotive Service for real customer service. More

Good Service My service advisor, Alan Greene, always does a good job, making sure he meets my service needs. However, I wish your prices were more reasonable. My service advisor, Alan Greene, always does a good job, making sure he meets my service needs. However, I wish your prices were more reasonable. More

Great Dealer! I just bought my second vehicle in less than a year from Mall of GA Ford. Dealt with Andrew Mullenix this time around. The entire process was flawless I just bought my second vehicle in less than a year from Mall of GA Ford. Dealt with Andrew Mullenix this time around. The entire process was flawless. They had me in and out in about an hour with all paperwork included. They have proven again to be a great place to buy from and have earned my business for sure!! More