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Adrian Turnbull

Overview Reviews (232) Inventory (416)

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Adrian Turnbull

Internet Sales Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.4

232 Reviews

4.4

232 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (232) Inventory (416)

232 Reviews of Adrian Turnbull

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July 11, 2026

Dealership Rating

Employee Rating

The dealship was good with our truck they got us in and just had to stayhalf the time as we generally do. just had to stayhalf the time as we generally do. More

by kendallargo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Jul 12, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2026

Dealership Rating

Employee Rating

Well-staffed, knowledgeable and very courteous, appointments are easy to get, and work is done in a timely matter. appointments are easy to get, and work is done in a timely matter. More

by J-RGROSS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Jul 02, 2026 -

Mall of Georgia Ford responded

We are delighted to hear that your experience with our team was such a positive one. It means a great deal to know that our staff's knowledge, courtesy, and efficiency made a genuine impression. We work hard to ensure that every visit is as smooth and straightforward as possible, and feedback like yours affirms that commitment. Thank you for taking the time to share your experience, and we look forward to serving you again.

June 25, 2026

Dealership Rating

Employee Rating

Had a great time fulfilling a dream of a life time. Waited 60 years to get this car. Love it so far. Waited 60 years to get this car. Love it so far. More

by eltaylor

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Jun 25, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

June 04, 2026

Dealership Rating

Employee Rating

Adrian was an awesome salesman and Harry is an awesome service representative. Great place to buy and service a vehicle. service representative. Great place to buy and service a vehicle. More

by czahn_58

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adrian Turnbull

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Jun 05, 2026 -

Mall of Georgia Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Dealership Rating

Employee Rating

Mall of Georgia Ford provided exceptional service. Ivan kept me comfortable while the financial department worked their magic. I am beyond pleased with my purchase. Ivan kept me comfortable while the financial department worked their magic. I am beyond pleased with my purchase. More

by brumbaloughCliff

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Ivan 5 star!!

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May 29, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your exceptional experience at Mall of Georgia Ford! It's wonderful to know that Ivan was able to keep you comfortable throughout the process and that our financial department was able to work everything out perfectly for you.

May 30, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave a review for us at Mall of Georgia Ford. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2026

Dealership Rating

Employee Rating

So I had a 2 recalls first one took months to get my car back they gave me a loaner after a month got another recall that was quick but then the mykey which never worked before the recall.was activated my f back they gave me a loaner after a month got another recall that was quick but then the mykey which never worked before the recall.was activated my fault because I didn't know what it was but anyway I got my car used and it's only one key but mykey activated like some teen controls that can only be deactivated with a 2nd key which they want to charge me $276 for. More

by NO49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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May 05, 2026 -

Mall of Georgia Ford responded

We appreciate you taking the time to share your experience and are glad to see your overall visit reflected a positive rating. Our team is committed to handling recall work thoroughly while making the process as smooth as possible, even when multiple visits are needed. We also aim to clearly explain vehicle features and requirements so customers feel informed moving forward.

April 17, 2026

Dealership Rating

Employee Rating

So awful, terrible experience, nothing was fixed, and I feel completely taken advantage of. xxxxxx feel completely taken advantage of. xxxxxx More

by JAKE81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: James King, Joshua Carter, Jeff Wessels, Andy Stanley , Patel

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Apr 20, 2026 -

Mall of Georgia Ford responded

We aim to provide attentive and dependable service during every visit and take feedback like this seriously. Our team is dedicated to ensuring each customer receives clear communication and a thorough review of their concerns. We remain committed to improving and delivering a better experience moving forward. For further assistance, please reach out to Chad Jackson at cjackson01@vtaig.com.

Apr 21, 2026 -

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 21, 2026

Dealership Rating

Employee Rating

Worked with Andy in the Sales department, he did excellent job and provided me all the details instantly.. excellent job and provided me all the details instantly.. More

by rithish06

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James King, Andy Stanley

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Mar 24, 2026 -

Mall of Georgia Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2026

Dealership Rating

Employee Rating

Santiago went above and beyond to make sure i had an informed and amazing experience. informed and amazing experience. More

by Fantasia Feliciano

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James King, Andy Stanley , Santiago

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Mar 24, 2026 -

Mall of Georgia Ford responded

Fantasia, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2026

Dealership Rating

Employee Rating

Great. Concern. Follow tru. A smile, a little extra, follow up and on going concern. Concern. Follow tru. A smile, a little extra, follow up and on going concern. More

by Chairmd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adrian Turnbull

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Mar 16, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review. Please let us know if there is ever anything else we can do for you! Safe travels!

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