Adrian Turnbull

Mall of Georgia Ford responded

We appreciate you sharing your feedback about your vehicle shopping experience. Providing accurate information and addressing customer questions thoroughly are important parts of the sales process, and we value hearing concerns when expectations are not met. Our team is committed to ensuring customers feel informed and supported when discussing a vehicle's condition and maintenance needs. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we may discuss your experience further and see how we can assist.

Mall of Georgia Ford responded

Thank you for taking the time to share your experience with us. We are glad to hear that the buying process felt easy and that you were happy with the service you received. Your recommendation means a lot to us, and we look forward to being here for you whenever you need us in the future.

Mall of Georgia Ford responded

Hi Jason, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mall of Georgia Ford responded

We are delighted to hear that your experience with our team was such a positive one. It means a great deal to know that our staff's knowledge, courtesy, and efficiency made a genuine impression. We work hard to ensure that every visit is as smooth and straightforward as possible, and feedback like yours affirms that commitment. Thank you for taking the time to share your experience, and we look forward to serving you again.

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

Mall of Georgia Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your exceptional experience at Mall of Georgia Ford! It's wonderful to know that Ivan was able to keep you comfortable throughout the process and that our financial department was able to work everything out perfectly for you.

Mall of Georgia Ford responded

We appreciate you taking the time to share your experience and are glad to see your overall visit reflected a positive rating. Our team is committed to handling recall work thoroughly while making the process as smooth as possible, even when multiple visits are needed. We also aim to clearly explain vehicle features and requirements so customers feel informed moving forward.

Mall of Georgia Ford responded

We aim to provide attentive and dependable service during every visit and take feedback like this seriously. Our team is dedicated to ensuring each customer receives clear communication and a thorough review of their concerns. We remain committed to improving and delivering a better experience moving forward. For further assistance, please reach out to Chad Jackson at cjackson01@vtaig.com.