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Mall of Georgia Ford
Buford, GA
3,517 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,517 reviews
May 17, 2019
fuel in my engine oil Oil change took 3h. After driving for 80 min my car shows problems of a bad catalytic converter and low and behold, the checking engine showed that Oil change took 3h. After driving for 80 min my car shows problems of a bad catalytic converter and low and behold, the checking engine showed that my catalytic converter is bad and needs to be replaced. Im disappointed in this service I had at mall of Georgia, and i please ask them to investigate their workers and make sure they are professional and honest at their job. More
by TransitFord2016
Verified CustomerEmployees Worked With
Chelsea Roberts
May 17, 2019
This was all warranty work. Tony in Service did a great job taking care of my wife’s 2018 Ford Explorer. Tony made sure the seat was sewn back well. And trim piece was replaced o Tony in Service did a great job taking care of my wife’s 2018 Ford Explorer. Tony made sure the seat was sewn back well. And trim piece was replaced on passenger door. Thank you More
by lovinsports04
Employees Worked With
Tony in Service Dept.
May 17, 2019
Review Shawn did a great job of setting up the vehicle! Ken in finance was awesome and had my wife in and out in less than 10 minutes! Shawn did a great job of setting up the vehicle! Ken in finance was awesome and had my wife in and out in less than 10 minutes! More
by ctafoya
Employees Worked With
Shawn Malcolm
May 16, 2019
Marks opinion Oscar did a great job along with the techs working on my truck.Tony Owens also was very helpful great service center.. Shuttling to enterprise was ver Oscar did a great job along with the techs working on my truck.Tony Owens also was very helpful great service center.. Shuttling to enterprise was very fast More
by GAWILDERSCAPES
Employees Worked With
Oscar in service & Tony Owens in service
May 16, 2019
Replacement of sunroof glass. Very good service. Our service representative, Alan was exceptional with an unusual problem and dealing with ford to solve our warranty claim. We are Very good service. Our service representative, Alan was exceptional with an unusual problem and dealing with ford to solve our warranty claim. We are quite pleased. More
by Andrews
Employees Worked With
Alan
May 16, 2019
Had a service The service is always fast and reliable. I can not find any reason to go to a different place get my car done. Keep up the great works guys! The service is always fast and reliable. I can not find any reason to go to a different place get my car done. Keep up the great works guys! More
by intbassproo
Employees Worked With
Allen Greene
May 16, 2019
Great Service Wonderful team and easy to purchase process. Will be back! They went above and beyond to ensure I understood what they were doing and why. Made it fun Wonderful team and easy to purchase process. Will be back! They went above and beyond to ensure I understood what they were doing and why. Made it fun!! More
by MGETTYS0
Employees Worked With
Isaiah Glass, Felix Rosianu, Shawn Malcolm, James Shellaugh, Ricky Horton, Jessica Slaughter, Chaz Grant
May 16, 2019
Ask for Marilyn... aways good service! I always have great service at this dealership. Marilyn Muir is by far one of the best service writers I have ever had. She’s honest, open, explains w I always have great service at this dealership. Marilyn Muir is by far one of the best service writers I have ever had. She’s honest, open, explains what you need and when you need maintenance service done for your car. I drive nearly 30 minutes just to have her and the MOGF mechanics service my car. Ask for her and you won’t go wrong! More
by JOYCECARR2001
Employees Worked With
Marilyn Muir
May 16, 2019
Perfect Service. Oscar Lovera was very straight forward and clear about the issues I had with my vehicle. I was getting constant communication which kept my mindset at Oscar Lovera was very straight forward and clear about the issues I had with my vehicle. I was getting constant communication which kept my mindset at peace. I would recommend Oscar first before anyone else on staff! More
by JOSE47678
Employees Worked With
Oscar Lovera
May 15, 2019
Easy! It was awesome to work with everyone at this dealer. They were all very helpful, and so attentive to what we wanted. Would come back and recommend any It was awesome to work with everyone at this dealer. They were all very helpful, and so attentive to what we wanted. Would come back and recommend anyone in a heartbeat. More
by DAYHANITA
Employees Worked With
Shawn Malcolm
