Mall of Georgia Ford

Great service Alan my service advisor is wonderful. And Sterling who I upper management for service and will do his best to help if he can.butt Alan is Johnny on th Alan my service advisor is wonderful. And Sterling who I upper management for service and will do his best to help if he can.butt Alan is Johnny on the spot when it comes to getting my car in and out in a timely manner. I have No problem driving an hour to get my car serviced even just an oil change. Thanks for all you do More

Oil change Mr. Greene has excellent customer service, he was very knowledgeable and helpful when it came to my truck. He gave me his suggestion on what I should Mr. Greene has excellent customer service, he was very knowledgeable and helpful when it came to my truck. He gave me his suggestion on what I should do to maintain my truck and what order I should get them done . Thank you ford mall of ga for a welcoming and helpful experience. -Alston More

Mall Of Georgia Ford I always take my car to The Mall Of Georgia Ford. Great customer service, all employees always smiling with conversation. Then they have great coffee I always take my car to The Mall Of Georgia Ford. Great customer service, all employees always smiling with conversation. Then they have great coffee and muffins, bagels etc.. while you wait. Pleasant atmosphere ! Continue your great service SLB More

Purchase was made Nigel ..Chris and Ken Brewer were such a great help ...they were great to work with and helped out so much with our deal. Very thankful for them Nigel ..Chris and Ken Brewer were such a great help ...they were great to work with and helped out so much with our deal. Very thankful for them More

Nice and easy Everyone was nice and not pushy. Comfortable atmosphere. Our fourth vehicle from this dealership. Large selection to choose from. I would recommend th Everyone was nice and not pushy. Comfortable atmosphere. Our fourth vehicle from this dealership. Large selection to choose from. I would recommend this dealership to friends and family. More

Always Great I recently bought a second Ford and took it here for service. I was greeted promptly and the costs were reasonable. Since it was used and I had just I recently bought a second Ford and took it here for service. I was greeted promptly and the costs were reasonable. Since it was used and I had just bought it they recommended certain services but gave a clear explanation of each and didn't pressure me to do unnecessary things. The oil change and air filter replacement was done super quick, under 30 minutes. They also have a nicely redone waiting area and although it was busy, everyone was kept moving. My service advisor was very friendly and informative. I have always had a good experience here, especially since they remodeled the waiting area, I would highly recommend! More

Oil change and recall service I called and spoke with Matt, he said I could bring the truck in between 7:30 and 9. So I arrived and left the truck a half day and the service was co I called and spoke with Matt, he said I could bring the truck in between 7:30 and 9. So I arrived and left the truck a half day and the service was completed with excellence More

Great service shop I only come here for service on my expedition. It’s a dealership so prices are higher than a regular mechanic. I think they charge 120 an hour while s I only come here for service on my expedition. It’s a dealership so prices are higher than a regular mechanic. I think they charge 120 an hour while some other dealers charge 100. But mog ford is a great place, they are very accommodating while waiting. Also the service advisors are friendly and explain things well to you so you understand what is wrong and even why it went wrong. I recommend you visit for service on your vehicle. Also they are very thorough when the work things get done correctly. If they make a mistake they will fix it, if they break your engine they will buy you a new one. Sometime they even give you a free car wash after an oil change or service. I deal with Matt and he is a great guy, he will try to work with you and get you some discounts too if he is allowed to. They also warranty their work nationally so if you are on the road and something goes wrong any ford dealer can fix it just make sure you keep your invoice in your vehicle because dealer systems are not linked up. Anyway see you guys on the next oil change (hopefully not sooner I don’t like it when the truck breaks 😂) thank you all for you hard work and customer service More

Great experience From first phone call to purchase. Felix took care of us and was able to find the explorer we wanted for a good price in a timely manner. From first phone call to purchase. Felix took care of us and was able to find the explorer we wanted for a good price in a timely manner. More

Great Service As always, I received excellent service from all the staff at Mall of Georgia Ford. They did everything I needed them to do with my car, and I was hap As always, I received excellent service from all the staff at Mall of Georgia Ford. They did everything I needed them to do with my car, and I was happy with the result. More