Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mall of Georgia Ford
Buford, GA
3,911 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 3,911 reviews
March 10, 2020
Mall of Ga Ford made my experience in buying a new car PAINLESS!! My salesman, Derick Thornton was very professional and helpful in this whole process. PAINLESS!! My salesman, Derick Thornton was very professional and helpful in this whole process. More
by olds442ismine
Employees Worked With
Dragos, Derick Thornton
March 09, 2020
Long Time Customer We have been a long time customer because whether it is service or sales, we have been treated right. We have experienced professionalism, friendlines We have been a long time customer because whether it is service or sales, we have been treated right. We have experienced professionalism, friendliness and efficiency! More
by BOBJENNINGS54
Verified CustomerEmployees Worked With
Tony Owens - excellent!
March 08, 2020
This not good place Sell man and customer service is not This not good place Sell man and customer service is not my respect their experience Some how they did give me a good advice and vehicle I bough This not good place Sell man and customer service is not my respect their experience Some how they did give me a good advice and vehicle I bought vehicle 72k pay off but never see manager face More
by soa2710
Employees Worked With
Sean Teiken, Mason Clark
March 08, 2020
Salesman was very helpful, this dealership had the best selection of any dealership I have been to. Everyone I delt with was very helpful. H selection of any dealership I have been to. Everyone I delt with was very helpful. H More
by DSCHMIDT71388
Employees Worked With
Derick Thornton, Bryce Piper
March 07, 2020
Service was fast and efficient!Breannah was great!She Service was fast and efficient! Breannah was great! She was my Service Advisor at another dealership. If she left there to another dealership, I wil Service was fast and efficient! Breannah was great! She was my Service Advisor at another dealership. If she left there to another dealership, I will go to her to have my vehicles serviced. More
by DENNISSWASEY
Employees Worked With
Breannah Kilpatrick
March 07, 2020
Sales manager and finance manager both tricked and scammed me into a deal with different price. Be careful and make sure the final number is what you agreed with sales person/manager before signing!!! scammed me into a deal with different price. Be careful and make sure the final number is what you agreed with sales person/manager before signing!!! More
by Kmoh926
Employees Worked With
One of the floor sales managers
March 05, 2020
The service dept is amazing!!!Had my seatbelt replaced The service dept is amazing!!! Had my seatbelt replaced it was defective from the factory. They did a great job getting it fixed. Had it all done sam The service dept is amazing!!! Had my seatbelt replaced it was defective from the factory. They did a great job getting it fixed. Had it all done same day! More
by Peach State Pumpers
Employees Worked With
Sean Teiken
March 05, 2020
New car purchase They had the car I wanted, and the deal was fine after some routine haggling regarding my trade-in. Your sales staff was helpful and efficient. Very h They had the car I wanted, and the deal was fine after some routine haggling regarding my trade-in. Your sales staff was helpful and efficient. Very happy with my new AWD Ford Explorer! More
by tfurd
Employees Worked With
Ken Brewer, Shawn Malcolm
March 05, 2020
Service writer worked with me immediately. Got the car to service tech had oil change & rotation.. Car was finished in one hour. Paid the cashier & was on the road in about an hour and twenty minutes service tech had oil change & rotation.. Car was finished in one hour. Paid the cashier & was on the road in about an hour and twenty minutes More
by Happy hybrid
Employees Worked With
Sean Teiken
