Mall of Georgia Ford

TERRIBLE PEOPLE These people replaced my airbags, but SCRATCHED and DENTED the inside dashboard of my vehicle. The manager refused to fix it. Terrible people. I would These people replaced my airbags, but SCRATCHED and DENTED the inside dashboard of my vehicle. The manager refused to fix it. Terrible people. I would’ve rather kept my DEFECTIVE airbags if I had known they were going to damage the interior of my car and refuse to fix it. More

Katie is amazing! Katie Sages was our service advisor and she did an amazing job! She was super easy to talk to, explained everything, and always went above and beyond Katie Sages was our service advisor and she did an amazing job! She was super easy to talk to, explained everything, and always went above and beyond to communicate with me, even if she didn’t really have any new news. I hope we don’t have anymore issues w/ our car, but if we do I will be requesting her for sure! More

Concierge service Perfect integration of service, technology, and the human touch. Service took a bit, but was fantastic overall! Up front greeting and setup, comfortab Perfect integration of service, technology, and the human touch. Service took a bit, but was fantastic overall! Up front greeting and setup, comfortable space, nice amenities. More

Unexpectedly an absolute breeze I was met at the door my salesman Dalton was expecting me. My vehicle was waiting for me in front we talked and he took my information and submitted i I was met at the door my salesman Dalton was expecting me. My vehicle was waiting for me in front we talked and he took my information and submitted it to the finance manager and came back for a brief negotiation that took all of 30 seconds and I was accommodated with all of my needs and I left with the vehicle I came for. Dalton was fantastic I would refer my friends and family to Dalton and the Mall of Georgia More

Used truck purchase The people at Mall of Georgia Ford were very kind and patient with all my needs as a customer. They made buying my new "used" truck very easy and fast The people at Mall of Georgia Ford were very kind and patient with all my needs as a customer. They made buying my new "used" truck very easy and fast. I would recommend to everyone. More

Great service very clean Very friendly service like the upgrade of the facility had a new fuel pump put in along with an oil change and check was a bit pricey and for the pric Very friendly service like the upgrade of the facility had a new fuel pump put in along with an oil change and check was a bit pricey and for the price you would think they would replace fuses that was missing or out as part of the service check with the oil change but overall I'm happy with the service More

I really think Ford over charges for some parts. I think I was over charged for a simple overflow hose. It is hard to trust a company that you feel is looking to stick it to you for as much as possi I think I was over charged for a simple overflow hose. It is hard to trust a company that you feel is looking to stick it to you for as much as possible for a simple hose. Hose probably has $8.00 in material and was charged 160.00 for part and close to $500.00 for the service. Just sad. More

Service is not bad but liars in sales are Was told that if I bought the extra coverage (MPP) that if my wheels got scratched due to road issues or tire wall issues that it would be paid. Bough Was told that if I bought the extra coverage (MPP) that if my wheels got scratched due to road issues or tire wall issues that it would be paid. Bought 3 cars from here but will let everyone know not to buy from here due to lying sales reps for insurance. Hate a liar. Just be honest on what you cover. If don’t cover wheels let the consumer know. Don’t sell xxxx and say read the details. You just lost my business going forward. More

Air bag recall and oil change My car was ready in way less time than they said it would be. Our service guy was awesome and very thorough! Very good experience! My car was ready in way less time than they said it would be. Our service guy was awesome and very thorough! Very good experience! More

Stress free and easy car buying experience Mall of Georgia Ford provides excellent service and a straight forward car buying experience! Jessica was our sales representative. She was super frie Mall of Georgia Ford provides excellent service and a straight forward car buying experience! Jessica was our sales representative. She was super friendly and determined to help us get the best deal for the car we purchased. Stress free and great experience all the way around! They work for the best possible deal for the customer. More