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Mall of Georgia Ford
Buford, GA
4,190 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,190 reviews
December 03, 2020
The lady that waited on me was the worst but I will say she was good at BSing me but it only mad me mad she was good at BSing me but it only mad me mad More
by KIMTADLOCK
Verified CustomerEmployees Worked With
Service department I left my truck there all day and you did not even look at it and then you give me some story about how you are unsure about the problem and I may need a new wiring harness. All I needed was an alternator.
December 02, 2020
Smooth and Seamless. It was an easy in and easy out with no high pressure sales. Jordan really listened to my needs and offered the right solution. Thanks. no high pressure sales. Jordan really listened to my needs and offered the right solution. Thanks. More
by Kevin.mccallar70
Employees Worked With
Jordan Lee
December 02, 2020
Service is unaware is what’s covered under warranty and what’s not. Had my raptor for over 30 days and still didn’t fox the issue. Tony in service has no right dealing with people as he has no people skil what’s not. Had my raptor for over 30 days and still didn’t fox the issue. Tony in service has no right dealing with people as he has no people skills. Will never go back to mall of Georgia Ford. More
by Raptor
Employees Worked With
Tony
November 30, 2020
Awesome, friendly Customer Service and fast paperwork from start to finish. Marvelous encounter with Team..Shawn, Jordan, Dallas and Drego...will definitely be back and refer others to this location from start to finish. Marvelous encounter with Team..Shawn, Jordan, Dallas and Drego...will definitely be back and refer others to this location More
by Keisha
Employees Worked With
Dallas and Drego, Shawn Malcolm, Jordan Lee
November 30, 2020
Mall of georgia is the only dealer I will buy from, I always get the best deal and no hassle when buying from mall of georgia ford the sales department goes above and beyond to make everything a pleasant always get the best deal and no hassle when buying from mall of georgia ford the sales department goes above and beyond to make everything a pleasant purchase thanks to james shellaugh I will be buying again thanks. More
by powersource59
Employees Worked With
James Shellaugh, Jessica Slaughter
November 28, 2020
Professional, courteous. Very helpful. MY salesman Andrew is a great guy. Xxxx xxxxx xxxxxx xxxxx xxxxx xxxxx xxxxx xxxx xxxx xxxxx xxxxx xxxxx xxxxx xxxxx Andrew is a great guy. Xxxx xxxxx xxxxxx xxxxx xxxxx xxxxx xxxxx xxxx xxxx xxxxx xxxxx xxxxx xxxxx xxxxx More
by wooldridgeed
Employees Worked With
Andrew...new car sales
November 28, 2020
Good personnel, quality workmanship. Service rep helped me out with the 2 day rental (I only had to pay for 1 day) since the repairs took longer than expected. me out with the 2 day rental (I only had to pay for 1 day) since the repairs took longer than expected. More
by kt4vp
Employees Worked With
+Tony Owens
November 25, 2020
I drove in from California and needed an oil change before I drove back. The service writer and all the other staff were very polite and treated me well. I waited for the service and it was done on tim before I drove back. The service writer and all the other staff were very polite and treated me well. I waited for the service and it was done on time. I had a unique request related to the service and it was taken care of just as I asked. More
by Jon_H
Employees Worked With
Can’t remember their name
