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Mall of Georgia Ford

Buford, GA

4.2
4,114 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,114 reviews

September 16, 2020

Service is always consistent and staff is knowledgeable and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. More

by xilefordep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Sep 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 15, 2020

Marilyn Muir Service Advisor is awesome!! She always goes the extra mile for me and is excellent in what she does, love working with her!! More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir Service
Sep 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 14, 2020

I dealt with James and Ken from the sales side and they were both prompt returning my messages, knowledgeable, and wanted to help me get into the truck that worked for me. Kevin in the back office was ve More

by DonnieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Guillory, Kevin Farmer, James Shellaugh
Sep 15, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 12, 2020

Michael worked with us from the service department. He was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recal More

by Car/fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 12, 2020

The service was very professional. My representative made sure my experience was fast and pleasant. I would definetly recommend coming here to make a purchase. More

by Jimmy Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 11, 2020

Marilyn was so kind ! So helpful, informative and professional . You knew she really cared about you . My daughter and I couldn’t have had a better experience!!! She is the Best!!!!! More

by cornell_brown2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 10, 2020

Took my KIA to Mall of Georgia Ford impromptuly due to my tire pressure light coming on while I was on the interstate. Marilyn was a huge help! She was able to fit me in despite not having an appointment and More

by Lindsey Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 10, 2020

Mall of Georgia Ford dealership is an excellent organization and they always provide excellent customer service! I would recommend them for all your car needs and service! More

by hm31son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Welney
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 10, 2020

The dealership was. Just wonderful to me, EveryOne was The dealership was. Just wonderful to me, Every One was so friendly to we came in at 2.30 and by five I was leaving in my new car. More

by LYNNBUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
Sep 14, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 09, 2020

Went in for an Oil change in my 2018 Mustang GT. Work was done quickly and efficiently. Would highly recommend them to anyone looking for work to be done. More

by sonic1erl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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