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Mall of Georgia Ford
Buford, GA
4,071 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,071 reviews
Verified Customer
August 13, 2020
Amazing staff. Shawn was incredible to work with. We really enjoyed working with him and learning the ins and outs of all the cars we were looking at. really enjoyed working with him and learning the ins and outs of all the cars we were looking at. More
by laurieannpreston
Employees Worked With
Shawn Malcolm
August 11, 2020
This is the best customer service I've ever experienced from a car dealership. From the sales department to the service department they treat they people great from a car dealership. From the sales department to the service department they treat they people great More
by adamjackson842
Employees Worked With
Micheal Brislin , James Shellaugh
August 10, 2020
3rd Purchase and they were amazing as always! This latest truck was my 3rd purchase from Mall of GA Ford. Every time they have been wonderful to work with. From sales to management and finance, ev This latest truck was my 3rd purchase from Mall of GA Ford. Every time they have been wonderful to work with. From sales to management and finance, everything is smooth. James, Denis and Kevin got me everything I needed. The times I've gotten service here that department is also well run. Looking forward to my next purchase in the future from them! More
by fnbish
Employees Worked With
Denis, Kevin, James Shellaugh
August 08, 2020
Everyone is very nice! They have been taking care of my Super Duty for two years and will in the future! Thank you for taking care of me and my Super Duty! Super Duty for two years and will in the future! Thank you for taking care of me and my Super Duty! More
by Goldie
Employees Worked With
Marilyn Muir
August 08, 2020
Always great and trustworthy service As with every visit I've had to Mall of Georgia Ford since I took delivery of my vehicle over 7 years ago my most recent experience has been character As with every visit I've had to Mall of Georgia Ford since I took delivery of my vehicle over 7 years ago my most recent experience has been characterized by responsiveness, professionalism, thoroughness and assured value. More
by Goody
Employees Worked With
Tony Owens
August 07, 2020
Everything went very well!! The problem was repaired and my car is cranking beautifully!! Thank you to everyone who assisted! I will certainly return for any repairs needed in the future. I had an amazing my car is cranking beautifully!! Thank you to everyone who assisted! I will certainly return for any repairs needed in the future. I had an amazing experience!!! More
by Lisa27.meadows
Employees Worked With
Cannot remember the girl’s name
August 07, 2020
My Customer service representative, Bre Matthews, was REALLY nice. But everything they said was wrong with my car was wrong. I took it to another dealer and the items that needed repairing were not what REALLY nice. But everything they said was wrong with my car was wrong. I took it to another dealer and the items that needed repairing were not what was said was wrong with my car (the clutch). More
by LPETE426
Employees Worked With
Bre,Matthews
August 05, 2020
Never handled paperwork properly! Place is a joke and handled transactions poorly turned in lease only to find out never turned in paperwork to ford handled transactions poorly turned in lease only to find out never turned in paperwork to ford More
by Terranova1413
Employees Worked With
August 05, 2020
Katrina provided excellent customer service from the minute I walked in the door. I had an appointment and my truck was serviced in a timely manner and at a great price. minute I walked in the door. I had an appointment and my truck was serviced in a timely manner and at a great price. More
by Chris
Employees Worked With
Katrina
