Mall of Georgia Ford

Unexpectedly an absolute breeze I was met at the door my salesman Dalton was expecting me. My vehicle was waiting for me in front we talked and he took my information and submitted i I was met at the door my salesman Dalton was expecting me. My vehicle was waiting for me in front we talked and he took my information and submitted it to the finance manager and came back for a brief negotiation that took all of 30 seconds and I was accommodated with all of my needs and I left with the vehicle I came for. Dalton was fantastic I would refer my friends and family to Dalton and the Mall of Georgia More

Used truck purchase The people at Mall of Georgia Ford were very kind and patient with all my needs as a customer. They made buying my new "used" truck very easy and fast The people at Mall of Georgia Ford were very kind and patient with all my needs as a customer. They made buying my new "used" truck very easy and fast. I would recommend to everyone. More

RIP off I bought a 3000 mile used f150 and brought it in with 19,000 miles because I noticed ed the brake pads were completely gone in the back. Long story sh I bought a 3000 mile used f150 and brought it in with 19,000 miles because I noticed ed the brake pads were completely gone in the back. Long story short they told me my truck k was from Canada and it was because of the rust..... so completely bull crap!!! Said they would not cover it. Someone with authority should call me and make this right!!! I will never recommend your dealership ever again. And I will tell people all about this faulty product and your lame excuse!!! That's why these break pads are on back order!!! More

Marilyn was just amazing Marilyn was very helpful. She tried her best to help, explained the process and everything I needed. She arranged the rental car while mine was in the Marilyn was very helpful. She tried her best to help, explained the process and everything I needed. She arranged the rental car while mine was in the shop. Good job! More

Transmission replaced some miscommunications, transmission delivered but the party who accepted it did not make anyone aware and let it sit. Delayed installation. No pape some miscommunications, transmission delivered but the party who accepted it did not make anyone aware and let it sit. Delayed installation. No paperwork given when I picked it up. Requested it be mailed on Saturday. Today’s Wednesday , nothing yet. Not sure I would recommend but not committed against either. Was forced to check a. box. More

Oil change, recall work Oscar kept me informed of the work and Always explains if why, if there are any issues.the rest of the service staff were very friendly also. Oscar kept me informed of the work and Always explains if why, if there are any issues.the rest of the service staff were very friendly also. More

TERRIBLE PEOPLE These people replaced my airbags, but SCRATCHED and DENTED the inside dashboard of my vehicle. The manager refused to fix it. Terrible people. I would These people replaced my airbags, but SCRATCHED and DENTED the inside dashboard of my vehicle. The manager refused to fix it. Terrible people. I would’ve rather kept my DEFECTIVE airbags if I had known they were going to damage the interior of my car and refuse to fix it. More

Not pleased Everthing was good except were my truck was parked after service. Right out in front of service dept were customers come and go all day getting parts Everthing was good except were my truck was parked after service. Right out in front of service dept were customers come and go all day getting parts ect... It was parked in a very tight place it was hard to even get in . I take care of my truck and when I leave it with anyone they should do same. Regards Ken More

Great customer service Matt was the service guy he was excellent customer service.. very nice knew what he was doing.. 😁 he went over everything they did and didn’t try to Matt was the service guy he was excellent customer service.. very nice knew what he was doing.. 😁 he went over everything they did and didn’t try to sell me nothing I didn’t need .. More

Great Customer Service We were leaving town the day after ang we had an unexpected issue. The worked us in and got our vehicle repaired, so we would not need to alter our pl We were leaving town the day after ang we had an unexpected issue. The worked us in and got our vehicle repaired, so we would not need to alter our plans. They did it all with a smile and with understanding. Thanks Tony! More