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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,189 Reviews

2,189 Reviews of Mall of Georgia Ford - Service Center

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March 16, 2022

Schedule service took longer than expected so they put me in a rental car to ensure I would be able to get back to work on time More

by TORAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 16, 2022

I. Have been good to this same dealership for years and I have bought 2 new cars also! This service department has improved tremendously! More

by cathagler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 10, 2022

I have had good experiences with mall of Georgia ford (Brian) has treated me fair and work that could be covered under warranty or recall has been and work was done in a timely manner and I feel like qua More

by l.deanfranklin
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 11, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 08, 2022

Great service,did a lot of repairs on f450,had to remove cab to repair,excellent service More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Ingram
Mar 09, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review, Maurice!

March 07, 2022

The staff is extremely nice and knowledgeable they take the time to. Explain all the process involved More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian James, Matt Knuckles, Renee Ingram, Angel Ramirez, Cason Stewart
Mar 08, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 06, 2022

They made my service experience quick, fast, and right the 1st time. The customer service wait area has all the amenities that you would want and then some.. More

by LLPARKER1812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
Mar 07, 2022 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 06, 2022

Once again, Mall of Georgia ford exceeded my expectations while I waited in their spacious lounge. More

by C2ITCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 07, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

March 05, 2022

I was well taken care of. Brian did a great job! Truck is running great. More

by ron.castleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 07, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

Mar 07, 2022 -

ron.castleman responded

Mall of Georgia Ford is the best dealer I have ever done business with. Brain always take great care of me in the service department. #1 Team - #1 Product

March 04, 2022

Good service in a timely manner. Problem was repaired with no out of pocket expenses. Would highly recommend More

by kellywrightusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 07, 2022 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 02, 2022

Bob was great, very responsive to my questions and concerns. He is professional and friendly More

by richmon53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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