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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,187 Reviews

2,187 Reviews of Mall of Georgia Ford - Service Center

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November 24, 2021

Cason Stewart exemplified the true meaning of customer service. I also appreciate Alan Greene for stepping up and taking initiative in getting my issues resolved. I will continue to work with Cason and A More

by patsullivan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart, Alan Greene
Nov 30, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 21, 2021

Service department is excellent here. The finished my car on time and within the quoted cost. More

by DWASHENBURN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 22, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 20, 2021

Easy check-in, fast service, and a good price point.Hiighly recommend this place for your service needs More

by MHYLDEBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department check in
Nov 22, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 19, 2021

The service was excellent- communication and followup was exceptional with the service advisor. I will be a return customer. More

by mdstyles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 22, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 18, 2021

Excellent Service by all parties at all times. Great place to get my truck serviced. More

by Looking for a Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

November 17, 2021

Mall of Georgia Ford always takes great care of us and our many Ford Vehicles. Truly appreciate their advise and expertise, would not go anywhere else. More

by JENE.GLADSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the folks in the service department and the body shop as well. Thank you!
Nov 18, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 17, 2021

This is a very good place to by your car. And it has very good service. More

by RAMOS.SENAIDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliot
Nov 18, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

November 17, 2021

My overall experience was very good. I was very pleased on how quickly they repaired my car. The staff was very kind, and they satisfied our every need. More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 18, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 17, 2021

First time cleint today. Above and beyond service. Service advisor and tech did great job. I have never owned a Ford and this will be my dealership going forward. More

by Rdsarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Nov 18, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 16, 2021

MOGF has always taken care of my car needs. I highly recommend them for service. More

by dburke16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony & Marilyn in service
Nov 18, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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