Back

Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews

2,160 Reviews of Mall of Georgia Ford - Service Center

Sort by
February 25, 2021

Great service was very satisfied with the young lady I worked with. Fast service and I will be sure to recommend the dealership in the future. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
Feb 26, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 25, 2021

Work was done I o my satisfaction. Drop off and pickup were fine once we found the car. I was given updates along the way. I would bring the suv back to this location. This location to care a little mo More

by eheath3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

February 23, 2021

Mall of Georgia Ford always does an excellent job of taking care of me. This is the first dealership I have made a habit of being my car to which is saying something since I am 72 years old. More

by Jacques_swart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeraliz Garcia
Feb 24, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback and we appreciate you being a loyal customer!

February 21, 2021

We had a great experience with MOG Ford service department. Alan Green went above and beyond helping us with our car and explaining what was wrong and what our options were to fix it. There was no More

by Gacracker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Feb 22, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 20, 2021

Service Advisor Tony Owens was great to work with. Very pleasant and professional. Welcomed me when I arrived for my appointment and explained everything well. More

by TERRYMILANO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Feb 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

February 20, 2021

I had an excellent experience!! My service advisor, Daniel, was great. He took the time to explain everything to me. He even took me back to talk to the mechanic and see exactly what he had explained. More

by dawn.leclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 17, 2021

Service Advisor Tony Owens very pleasant, professional, explained everything to me and gave recommendations on other maintenance items that I need to get done. He is friendly. We chat about Ohio, Ohio Stat More

by S Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Feb 18, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 17, 2021

From the moment I arrive at Mall of Georgia Ford, I always encounter smiles and courteous service. I used to dread getting my car serviced until I switched to this location. So far so great! More

by Abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Feb 19, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 16, 2021

Take couple time to get the right service, never have a good service 8n the first time that's not really good to recommend to anyone More

by ANDREAPESANTEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Lee
Feb 25, 2021 -

Mall of Georgia Ford responded

Thank you for letting us know about your experience. We want to assure you that we value every customer and their time spent at our dealership. Please contact Lindsey Frazier at lfrazier@mogf.com to further discuss your experience.

February 15, 2021

Nice and clean.SpaciousComfortablePlenty of sitting Nice and clean. Spacious Comfortable Plenty of sitting room in waiting area Clean reatroom Attentive Staff Flexibility of Service dept was grea More

by Nmtscrubatyahoodotcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Walker and Erin Meek
Feb 16, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

...
162
...