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2,170 Reviews of Mall of Georgia Ford - Service Center
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November 12, 2020
The wait wasn’t too long and the price is reasonable and affordable. Good quality in servicing and customer service was very helpful. Will definitely come back again. affordable. Good quality in servicing and customer service was very helpful. Will definitely come back again. More
by Michael 0
Employees Worked With
Bob B.
November 12, 2020
Did not perform the service I was charged for. I sent pictures of "after" the repair to the service manager and I still have not heard back from him. Awful service. Very frustrating. pictures of "after" the repair to the service manager and I still have not heard back from him. Awful service. Very frustrating. More
by GST065.RC
Verified CustomerEmployees Worked With
Tony
November 11, 2020
Thorough investigation and conversation about problem with used certified Ford. Was able to ease my mind about the condition of the truck and my purchase with used certified Ford. Was able to ease my mind about the condition of the truck and my purchase More
by Miniman11360
Employees Worked With
Shawn Malcolm
November 10, 2020
I didn’t have a good experience. My car was there for 9 days. Got home and my car still sounds the same and I brought the car for an alert for Car Mobility Kit. She called me and said they found it to be e days. Got home and my car still sounds the same and I brought the car for an alert for Car Mobility Kit. She called me and said they found it to be expired. Well I got home and they didn’t even put it back in my car. I’ve called them and they don’t return my calls. A little irritated that I didn’t get it back. And the wheel is still making the same noise. They said I needed to replace the tire, so I did and it didn’t fix the issues. Overall, just a crappy experience. More
by HWHITQUEEN
Employees Worked With
Katrina
November 07, 2020
I have only been to the Service Dept recently. It took nearly two hours for a routine oil change ... ridiculous. Also I did not feel sufficient safety precautions were taken. The guy that brought my car u nearly two hours for a routine oil change ... ridiculous. Also I did not feel sufficient safety precautions were taken. The guy that brought my car up was not wearing a Mack and did NO sanitation or wiping of any kind. More
by joy632
Employees Worked With
Tony was very nice
November 07, 2020
Great dealer! Bought 2 cars from there. Tony in service department is the most honest and service manager. I go back because of Tony. 10 years ! service department is the most honest and service manager. I go back because of Tony. 10 years ! More
by Scott Preissler
Employees Worked With
Tony in service department
November 04, 2020
My experience was wonderful at Mall of Georgia Ford. I was kept up to date on all my my vehicles needs. Steven was phenomenal as usual. I will be going back to him for all my needa was kept up to date on all my my vehicles needs. Steven was phenomenal as usual. I will be going back to him for all my needa More
by RWARD169
Employees Worked With
Steven welday
November 03, 2020
Thanks for addressing my issues so Quickly, I was very impressed how streamlined your service was and you resolved the issues I was having. I will be back Ken . W. impressed how streamlined your service was and you resolved the issues I was having. I will be back Ken . W. More
by Wyo
Employees Worked With
Jessica Slaughter
October 28, 2020
Visited today to get needed service, vehicle kept telling me oil change required. Found waiting area had been modified to provide needed social distancing. Service was excellent and quick. me oil change required. Found waiting area had been modified to provide needed social distancing. Service was excellent and quick. More
by jack
Employees Worked With
Marlyn Muir
