2,164 Reviews of Mall of Georgia Ford - Service Center
Twice I have been here for my new car and the rattling issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car and lied to me they have fixed the issue. Now I’m stuck with rattling noice making New car(2020 mustang) which cant even be fixed by Ford. More
I love this place because the people are always nice every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. More
Short time I was there. The staff was very attentive and friendly! I also liked the work done on my vehicle and the price was right friendly! I also liked the work done on my vehicle and the price was right More
Service is always consistent and staff is knowledgeable and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. More
All around excellent service. I have no complaints. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. More
Michael worked with us from the service department. He was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recal was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recall adjustment. More
Marilyn was so kind ! So helpful, informative and professional . You knew she really cared about you . My daughter and I couldn’t have had a better experience!!! She is the Best!!!!! professional . You knew she really cared about you . My daughter and I couldn’t have had a better experience!!! She is the Best!!!!! More
Mall of Georgia Ford dealership is an excellent organization and they always provide excellent customer service! I would recommend them for all your car needs and service! organization and they always provide excellent customer service! I would recommend them for all your car needs and service! More
Took my KIA to Mall of Georgia Ford impromptuly due to my tire pressure light coming on while I was on the interstate. Marilyn was a huge help! She was able to fit me in despite not having an appointment and tire pressure light coming on while I was on the interstate. Marilyn was a huge help! She was able to fit me in despite not having an appointment and had my car ready to go in less than hour since it was an easy fix. My tire pressure needed to be adjusted and they went ahead and trained the tires too. I am very grateful for such a great service advisor and service technician, Cash. Thanks MOGF for helping me! More