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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,164 Reviews

2,164 Reviews of Mall of Georgia Ford - Service Center

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September 19, 2020

Twice I have been here for my new car and the rattling issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car More

by MusGTang
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Patrick
September 19, 2020

I love this place because the people are always nice every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. More

by britta195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 17, 2020

Short time I was there. The staff was very attentive and friendly! I also liked the work done on my vehicle and the price was right More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
Sep 18, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 16, 2020

Service is always consistent and staff is knowledgeable and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. More

by xilefordep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Sep 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 16, 2020

All around excellent service. I have no complaints. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. More

by Bradfordmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 18, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 15, 2020

Marilyn Muir Service Advisor is awesome!! She always goes the extra mile for me and is excellent in what she does, love working with her!! More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir Service
Sep 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 12, 2020

Michael worked with us from the service department. He was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recal More

by Car/fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 11, 2020

Marilyn was so kind ! So helpful, informative and professional . You knew she really cared about you . My daughter and I couldn’t have had a better experience!!! She is the Best!!!!! More

by cornell_brown2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 10, 2020

Mall of Georgia Ford dealership is an excellent organization and they always provide excellent customer service! I would recommend them for all your car needs and service! More

by hm31son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Welney
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 10, 2020

Took my KIA to Mall of Georgia Ford impromptuly due to my tire pressure light coming on while I was on the interstate. Marilyn was a huge help! She was able to fit me in despite not having an appointment and More

by Lindsey Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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