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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,163 Reviews

2,163 Reviews of Mall of Georgia Ford - Service Center

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September 03, 2020

I did diagnostic test for my Ford Esacpe and I liked the environment and people are so so respectful nice and helped me especially the Front desk customer service and Mr.Michael Brislin More

by nazartahirali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
Sep 03, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 31, 2020

Marilyn in the Service department at Mall of Ga Treated my daughter and I like we were family, she kept us informed, and explained what was happening with our car at all times! I would recommend Mall of Ge More

by cornell_brown2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 01, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 31, 2020

Awesome service!!Mi carro tenía la batería dañada y fue Awesome service!! Mi carro tenía la batería dañada y fue arreglada sin ningún problema. además había un dinero de la anterior y me lo acreditaron . More

by ecarmo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 01, 2020 -

Mall of Georgia Ford responded

Nuestra reputación es una de nuestras principales prioridades. ¡Su crítica positiva es por lo que siempre nos esforzamos!

August 30, 2020

Had new tires put on car. Research on what tires to purchase was thorough. Warranty explained. Service writer, Marilyn Muir, was thorough, courteous and has my my best interest in mind. Happy Camper More

by gamtnlady1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Aug 31, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 28, 2020

Great friendly service, the Service Team is absolutely wonderful. The friendliness of this team stands out indeed Marilyn was my Service Rep, she was absolutely wonderful. More

by Pgsdelta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Aug 31, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 27, 2020

Very good people Awesome work on my F150 Will be glad Very good people Awesome work on my F150 Will be glad to return for future service and hope to buy another Ford from them again in the future More

by Fordboyga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARILYN MUIR
Aug 28, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 26, 2020

I took my Ford F150 truck in for servicing and as usual, had a wonderful experience thanks to Katrina. I'm very appreciative for excellent customer service and vehicle treatment. I recommend this dealership More

by Lindsey Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina
Aug 27, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 26, 2020

Great customer service and staff is outstanding! They went above and beyond to make sure and service needs were met! Vehicle was ready when they said it would be done! More

by simona.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muri
Aug 27, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 26, 2020

Had a long drawn out experience. Cost way more than it should have. Needless parts changed. At my expense. It took 3 attempts to rectify the issue. More

by robfelton228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
August 25, 2020

Tony is guy help me in service for truck I all ways coming whit him , is guy I recommend if you need service in cars or truck More

by feliperivera3195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony fir service
Aug 27, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

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