Mall of Georgia Ford - Service Center

Very friendly and professional service The entire experience from the when the service writer ,Marilyn Muir, greeted me with a smile. She listened to me and wrote up all of my issues. She The entire experience from the when the service writer ,Marilyn Muir, greeted me with a smile. She listened to me and wrote up all of my issues. She was Great! Next I visited your great lounge with coffee till my ride home picked me up. Marilyn kept me informed of the service progress and scheduled their driver to pick me up at my home to deliver me to your dealership to pick up my car. Everything was serviced as requested. Just a great overall experience. More

Great service They solved a simple problem that was a major problem to me they solved it quickly and explained it fully vehicle runs great thanks for the help guys They solved a simple problem that was a major problem to me they solved it quickly and explained it fully vehicle runs great thanks for the help guys More

Service Center Experience at MOG Asked Lots of questions; extremely detailed and knowledgeable. Felt confident, l would receive the best service. Will continue to use their service fo Asked Lots of questions; extremely detailed and knowledgeable. Felt confident, l would receive the best service. Will continue to use their service for my car. More

Reliable Have used this dealership since 2010. Always reliable and helpful. The service reps know their stuff. Discuss all work being done and make recommenda Have used this dealership since 2010. Always reliable and helpful. The service reps know their stuff. Discuss all work being done and make recommendations without being pushy. More

Bad service Poor service last 2 visits. Will not be back. Taking vehicle to another ford dealership for next service. Several concerns not addressed while there a Poor service last 2 visits. Will not be back. Taking vehicle to another ford dealership for next service. Several concerns not addressed while there and nothing mentioned about the recall on my vehicle More

Not what was promised First off I’m not referring to the mechanical work. When I purchased the car I paid for a package to have all my services done through Mall of GA First off I’m not referring to the mechanical work. When I purchased the car I paid for a package to have all my services done through Mall of GA and was told my car would be detailed. It wasn’t even washed. Second, the Lyft service was unsafe and unnerving. There was not a working seat belt in the ride back to Mall of GA. Absolutely unacceptable. The driver to the house had a guest with and their conversation about the area we lived in was unnerving. More

Great Service Fast service with friendly and helpful staff. Really nice waiting room. Everyone was very nice and very friendly and helpful. I say in and out for oil Fast service with friendly and helpful staff. Really nice waiting room. Everyone was very nice and very friendly and helpful. I say in and out for oil change. More

Knowledgeable and friendly staff Have bought and leased vehicles from this Dealership for over 10 years. Never had any issues. Staff is very professional and friendly. I would recomme Have bought and leased vehicles from this Dealership for over 10 years. Never had any issues. Staff is very professional and friendly. I would recommend More

Oscar the man Oscar was very helpful and made sure I was taken care of. He has a great attitude, as such, I would highly suggest seeing him for your service needs. Oscar was very helpful and made sure I was taken care of. He has a great attitude, as such, I would highly suggest seeing him for your service needs. More

90,000 The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through the service. More