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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,192 Reviews
Call Service Center (678) 515-9339

2,192 Reviews of Mall of Georgia Ford - Service Center

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August 28, 2023

They provide excellent service and are a great value. I highly recommend them to my friends and family. More

by KTGMCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review! We look forward to serving you again in the future!

August 28, 2023

I feel I was taken advantage of and ripped off. I don't think I can trust you again More

by shelialindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember names
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August 27, 2023

I took my vehicle there for a recall and the vehicle is still having the same problem after they "fixed it", it is the third time I take the vehicle to Ford for this issue and they don’t fix anything. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department.
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Sep 08, 2023 -

Mall of Georgia Ford responded

Hi Alex, we apologize for the inconvenience you've experienced. We understand the frustration when a problem persists after a repair. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 27, 2023

I paid 3300 dollars for ac repair and now at times it blows warm air More

by Rchuron2000@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Sep 05, 2023 -

Mall of Georgia Ford responded

We are disappointed to hear of this. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 27, 2023

Took 8 hours to do a oil change I try calling no response left Message no one called back More

by SPIRESROBERTSANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 08, 2023 -

Mall of Georgia Ford responded

Hi Sandy, we apologize for the delay in servicing your vehicle. We understand your frustration and will work to improve our response time. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 26, 2023

Great! At least fifteen words. Really, at least fifteen words super. At least fifteen words More

by CHILLBILLY885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 25, 2023

Speedy check in process with knowledgeable service attendants. I'll bring my truck back until trade in time. More

by jw.prioritylogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 30, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 24, 2023

No communication would not call me back Or answer the phone Really hard to get in touch with More

by DMIRANDA4555
Recommend Dealer
No
Employees Worked With
Scott
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August 23, 2023

I had a great and professional service, definitely worth my drive. It wasn't my first option because of the drive but now is my choice of service on my trucks. More

by Gsaul1010@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 22, 2023

Always treat me with respect and courtesy. Managers are fantastic nothing but great things to say More

by narvaezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate McConkey
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Aug 30, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

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