2,160 Reviews of Mall of Georgia Ford - Service Center
Don’t have time to write a review. Suppose Mall of Georgia is a good dealership. Thank you Suppose Mall of Georgia is a good dealership. Thank you More
I went to dealership to have a recall repaired and have them look at my transmission. I was told it would be at least 2-3 wks before they could get my car in. I bought it brand new in November and only has them look at my transmission. I was told it would be at least 2-3 wks before they could get my car in. I bought it brand new in November and only has 9946 miles on it. Was told I would get a call to schedule when service had a chance to “fit” me in. As of today I have not received any calls. I did call today at 3:15 with no response . More
They do the service pretty good, and they educate the customer the problem. The only thing is that they do not let you know or update the customer after the work is done. I had to call several times to c customer the problem. The only thing is that they do not let you know or update the customer after the work is done. I had to call several times to check regarding the status. More
Lack of communication between service advisor and customer. Not returning calls. The recommended repair did not fix or address the issue reported. Costly repair without any indication it was needed. customer. Not returning calls. The recommended repair did not fix or address the issue reported. Costly repair without any indication it was needed. More