Mall of Georgia Ford - Service Center

Beyond poor communication — took multiple texts and phone calls on my part to get any updates on my car. Would never use this service center again. calls on my part to get any updates on my car. Would never use this service center again. More

Issue not resolved , tried to reach out the advisor but no response. dealer sent me text msg with rating and I replied and asked if someone read these msgs and rectified and they said yes but no one ever r no response. dealer sent me text msg with rating and I replied and asked if someone read these msgs and rectified and they said yes but no one ever reached , it has been 1 months almost. More

They’re very accommodating. I was greeted right away by a tech and taken to a service rep who got my car in. The wait seemed to go fast and he came then and explained the proble I was greeted right away by a tech and taken to a service rep who got my car in. The wait seemed to go fast and he came then and explained the problem thoroughly. More

Service was great! ! Everything got done in time. I would recommend Toni as a service advisor ! Everything got done in time. I would recommend Toni as a service advisor More

Professional staff that is well trained and puts the customer first Handles the situation with patience and understanding. customer first Handles the situation with patience and understanding. More

Great service and great communication , very happy with the service , thank you Brian for the help the service , thank you Brian for the help More

I really had a great experience at the Mall of Georgia Ford. They had great service and quick service. The service techs was great and giving me an understanding of what was wrong with my vehicle and maki Ford. They had great service and quick service. The service techs was great and giving me an understanding of what was wrong with my vehicle and making me feel very comfortable and them doing the work for me. I am planning to take my car back for some of the services. More

Good people that take really good care of their customers and make sure that you have been taking good care of and make sure that you have been taking good care of More

They were quick and efficient and very detailed on what needed to be done and how long it probably take to fix. needed to be done and how long it probably take to fix. More

Did a great job organizing and handling a couple of recalls on my car. Benji was incredibly helpful! recalls on my car. Benji was incredibly helpful! More