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2,188 Reviews of Mall of Georgia Ford - Service Center
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Verified Customer
January 22, 2023
My car was towed to this dealership due to transmission problem. The cost to fix was too much. I had the car for.2 weeks before incident. I had it towed to dealer that I purchased from. Matt was excell problem. The cost to fix was too much. I had the car for.2 weeks before incident. I had it towed to dealer that I purchased from. Matt was excellent in providing information regarding issue in timely manner and patiently following up with me. More
by ThomasonJ
Employees Worked With
Matt Knuckles
January 22, 2023
Everyone was great. I will definitely be back. I will definitely recommend to everyone I know. I will definitely be back. I will definitely recommend to everyone I know. More
by Zack_nadeau
January 21, 2023
The Service Department was very friendly and professional. However, the technicians didn't figure out the actual causes of the problems I was having with my vehicle but replaced the battery (wh professional. However, the technicians didn't figure out the actual causes of the problems I was having with my vehicle but replaced the battery (which I provided) and the cables. I was without my vehicle for several weeks and had to make multiple trips to the dealership during this time period. One time I had to use your Uber service - the scheduling process needs to be reworked so that the pickup doesn't get missed. Overall, I left the dealership without having any definite explanations to what was causing the issues and knowing that I would need to go elsewhere for this repair. What's most frustrating is I checked with several other service centers before bringing the vehicle to the dealership, and they all recommended that I go to the dealership for these types of issues. Oh well, I guess my search continues! More
by phillipsnikki
Employees Worked With
Benjamin Jones, Matthew Tyler
January 21, 2023
Mall of Georgia has an amazing service team. The waiting room is comfortable and the coffee machine is amazing. The waiting room is comfortable and the coffee machine is amazing. More
by Trabdau
Employees Worked With
Other Employees :
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
January 18, 2023
My experience at Mall of Georgia was a very good one. Brian was very professional and a delight to work with. My issues were resolved in a timely manner and I’m very appreciative of the service I receive Brian was very professional and a delight to work with. My issues were resolved in a timely manner and I’m very appreciative of the service I received. More
by Hency.Watt
Employees Worked With
Brian James
January 18, 2023
This service center seems to be very honest of what work needs to be done to your vehicle. Keeps you well informed as the work is being done and makes recommendation of work that would possible be required needs to be done to your vehicle. Keeps you well informed as the work is being done and makes recommendation of work that would possible be required at a future service date. More
by Donald.kuhlmann
Employees Worked With
Scott
