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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,188 Reviews

2,189 Reviews of Mall of Georgia Ford - Service Center

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January 04, 2023

Made an appointment for my car to get serviced after going there 6 years they tell me they don't have a lift to service my car. I waited 30 minutes for them to tell me that. More

by edwardjroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
January 04, 2023

My 1 star ratings keep "disappearing" so let's pretend. I went in for service with a printed list of 21 updates needed for my vehicle. The shop manager performed 1. They did create a second key which I More

by byronbranch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
January 04, 2023

I would say that I get average service at this location. Not all services are done when requested (asked them to do a software update on multiple occasions and it’s never been done). Also, Back up camera More

by mchamb70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
January 02, 2023

This dealership is among the best I’ve visited. Conveniently located and easy to find and timely service More

by Shortstop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
January 02, 2023

By far the worst experience I’ve ever had from the minute I dropped my truck off for warranty work through the process of being forced to buy another vehicle to be stuck with 3 payments and a vehicle they’ve More

by atlantaloyaltyrecovery@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Lee, Matthew Tyler
January 01, 2023

We have been with them for along time and we have had great service! We know that we will get service! More

by bloobak6263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
December 27, 2022

Amazing staff. They work their best to help and make you feel welcome and just comfortable all together. More

by Jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
December 27, 2022

Mike has taken great care of my Ford F150 ARI fleet vehicle every time I show up. He’s easy to get ahold of and great to work with. More

by johnlocke0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brislin
December 27, 2022

Wonderful and Informative Service! I will continue to have my car serviced at Mall of Georgia Ford. More

by MOGsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
December 25, 2022

They where ery responsive and helpful getting me in and out.helped with all of my concerns. More

by JOELUISRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
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