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Mall of Georgia MINI

Buford, GA

5.0
1,956 Reviews
Mall of Georgia MINI offers the largest selection of New & Pre-Owned MINI's in the state, accompanied by a diverse Pre-Owned Inventory of Luxury Vehicles, Volume Imports and Domestic Trucks & Jeeps! In addition to our amazing inventory, we're a proud part of the Hendrick Automotive Group family, which provides us with access to a nearly 40,000 vehicle network! In other words, if we don't have it, we can get it for you! Our beautiful 28,000-square-foot facility sits on 9.7 acres, and hosts 17 service bays plus numerous customer amenities including refreshments, a coffee bar, free Wi-Fi, complimentary MINI Service Loaners, and a complimentary shuttle service to the Mall of Georgia and other area attractions and local businesses. On top of that, we are Georgia's only non-commissioned MINI Sales staff, providing our customers with a professional and no-hassle customer experience! Our job is to help you find the vehicle of your dreams! The cherry on top comes in the way of FREE DELIVERY anywhere in the state of Georgia if you'd rather have us come to you! Call, email or stop by for details! We look forward to working with you!
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3751 Buford Dr NE

Buford, GA

30519

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Showing 1,956 reviews

June 02, 2017

Great Customer Service!! Jimi Mingo assisted me with my purchase and was very satisfied with my results. As well as Paul (finance assistance). Would highly recommend to friend More

by Jamaal Marks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimi Mingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
May 31, 2017

Great car buying Everyone at the dealership was a pleasure to work with: sales, finance, and service. Mike made sure that he knew what I was looking for so he could ma More

by Meaux67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul (in Finance), Lindsay Faulkner, Aaron Haji, Michael Miner
May 29, 2017

5 Stars with Zach! My husband and I had a great experience at Mini Mall of GA. Zach took his time with us looking over my trade-in, showing us the car I had picked out b More

by Alisa Ann Erkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Stankowski
May 28, 2017

Quick and pleasant Patrick was very helpful in our selection and closing the sale. He listen to what we were wanting and wasn't pushy nor did he try to talk us in to som More

by smjla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cahill
May 28, 2017

Amazing Service I originally went to the Mazda dealership down the road and we weren't able to make a deal but they personally brought me to the the mini dealership. More

by tmgraciale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cahill
May 27, 2017

From the beggining to now... unacceptable Continue failure with MOG. From buying experience to now. A good company culture is not achieved here. Disappointment of a dealership. I purchased a v More

by Never
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember,
Jun 01, 2017 -

Mall of Georgia MINI responded

Hello. My name is Patrick and I am one of the managers here at MallofGA MINI. I am soooo sorry you had a bad experience at my dealership. That is absolutely unacceptable and honestly I would like to know a little more about your situation and experience so we can correct the error and learn from our mistakes. I want to handle this immediately. In addition, Is there anything I can do to assist you at this point to smooth things over? Our online reputation is very important to us but more importantly our customers experiences are of highest importance. Being a MINI dealership is a big deal and we cant take that lightly. Please reach out at your earliest convenience or email me at patrick.cahill@hendrickauto.com.

Jun 10, 2017 -

Mall of Georgia MINI responded

Hello. My name is Patrick and I am one of the managers here at MallofGA MINI. I wanted to reach back out to you in an attempt to gain a better understanding of how your experience at our dealership played out. More importantly we want to make things right. If you would please reach out to either myself (9102641542) or John, my general manager (4702384040), we would greatly appreciate it. A customer should never leave here unhappy and it is our job to correct future behavior based on lessons learned and do everything in our power to earn a customers respect again. I hope you are having a great day and would greatly appreciate a little more information on your situation. Thank you for taking the time to read this response and hope to hear from you.

May 26, 2017

Purchase of Mini Clubman on 5/24/2017 We were interested in purchasing a Mini Clubman so we visited Mall of Georgia Mini for the first time on 5/24. The facility from showroom to service More

by dgbosso
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Milton Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Martin, Patrick Cahill
May 24, 2017

Over priced I cannot say I would recommend this dealership to anyone. My husband and I found the vehicle we liked a 2014 Jeep Grand Cherokee Overland then after t More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
.
May 28, 2017 -

Mall of Georgia MINI responded

I would like to ask why you are attempting to destroy my ability to pay my bills. I never said a single word to yourself or husband that wasn't 100% true. I also explained market based pricing and how we price our vehicles daily. If you would have told me you needed a discount of 3,500 or to be 25 out the door before we looked at the vehicle I would have recommended a different vehicle. I was nothing but polite and completely honest with you guys and I would appreciate you removing this review or at least my name tag. I do not control the prices and I do not control what budget you had decided to stay within. I am polite, friendly, 100% honest, and provided product knowledge. I hope we can agree I did my job. Thanks for your time and consideration.

May 23, 2017

Mimi Was Great! Mimi Mingo was tremendously knowledgeable, walk in and ask for him! He is a dedicated family man with his priorities straight: Family, Job. Mini's, More

by Pete V
Recommend Dealer
Yes
Employees Worked With
Jimi Mingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Haji
May 23, 2017

Good Customer Service The salesperson took care of me during the purchase. In fact, he went out of his way to put together the best possible deal...he really listened to w More

by MiniLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Haji, Zach Stankowski
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