Malloy Chevrolet of Charlottesville - Service Center

It was easy to make an appointment and the state inspection was completed efficiently. The 3% surcharge for using a credit card is absolutely chicken xxxx. I can accept that at a mom and pop store, inspection was completed efficiently. The 3% surcharge for using a credit card is absolutely chicken xxxx. I can accept that at a mom and pop store, not at a dealership for a national brand. More

the wait was too long. Kudos to Joyce, though, for keeping me informed. I applaud your employing women in the service intake area. They are MUCH better than the men. Kudos to Joyce, though, for keeping me informed. I applaud your employing women in the service intake area. They are MUCH better than the men. More

Great service as always. Team does a good job every time I come in for service Team does a good job every time I come in for service More

Took my 2023 Tahoe premier in for my first oil, filter, tire rotation and to put air in my tires. I waited for about 1 1/2 hours for my service to be done. When I got my vehicle back I checked my air statu tire rotation and to put air in my tires. I waited for about 1 1/2 hours for my service to be done. When I got my vehicle back I checked my air status. It had not been touched, so I pulled back around in the service area and told Gary the tires had not been touched, he got that corrected. I left and went to run some other errands, at one of my stops, I chec to see if my tires had been rotated,(I had them marked, so I knew if they had been rotated or not) They had not been touched!!!!! I went back to the dealership and explained to Gary I was really PISSED 😡 He immediately got a different service person to rotate my tires, and we were not sure if my oil had been changed, so he re changed it. This service person has no place in your dealership. He is costing you money and ripping off the public. More

My vehicle was towed to Malloy two times within two weeks for the same issue. It should have been fixed properly the first time and when we picked up the vehicle no one could tell us what was wrong with the for the same issue. It should have been fixed properly the first time and when we picked up the vehicle no one could tell us what was wrong with the vehicle. In addition, they lost our keys both times. The second time they lost our keys the vehicle was there for 4 days and no one was interested in finding them. We made numerous calls and they said they would call us back, but never did. We finally had the vehicle towed to a different dealer. The service manager finally found the keys that were attached to another customers ticket. Would you trust them to work on a vehicle when they can’t even keep up with the keys? We will not bring our vehicle back again. More

Everybody in the service department was great. I had an oil changed, air filters changed, and an alignment done. I had an oil changed, air filters changed, and an alignment done. More

I must say. .. Malloy Chevrolet was a lot better than when it was Jim Price. When I called to make the appointment someone actually answered the phone. I didn't h .. Malloy Chevrolet was a lot better than when it was Jim Price. When I called to make the appointment someone actually answered the phone. I didn't have to leave a message with no call back Thanks Molloy More

My car needed to be in the shop a few days and they had no loaners available for me. I have an extended warranty that covers everything. Was shuttled to the airport and was stranded because they had no ren no loaners available for me. I have an extended warranty that covers everything. Was shuttled to the airport and was stranded because they had no rentals available for me. Highly dissatisfied with my experience! More

Super quick turnaround on warranty repair and James was very helpful and customer-service oriented. very helpful and customer-service oriented. More

James explained everything up front. The work was done on time at a price near the original quote. The work was done on time at a price near the original quote. More