Malouf Ford - Lincoln, Inc.

Perfect I was very pleased with the entire sales process, could not have been better. Bill Barton was extremely knowledgeable of the vehicle and it's operati I was very pleased with the entire sales process, could not have been better. Bill Barton was extremely knowledgeable of the vehicle and it's operation. More

Friendly, efficient, knowledgeable Friendly from the moment I walked in from manager Bob DeVito to salesman Jim Lennon to Maureen in finance. All were knowledgeable of my purchase from Friendly from the moment I walked in from manager Bob DeVito to salesman Jim Lennon to Maureen in finance. All were knowledgeable of my purchase from start to end and all were pleasant during the whole process of buying a car More

Excellent Easy Experience Just got a Ford Expedition El from Malouf Ford. I worked with Bill Barton and Dino Jr. Great guys and easy experience. They worked with me on everyt Just got a Ford Expedition El from Malouf Ford. I worked with Bill Barton and Dino Jr. Great guys and easy experience. They worked with me on everything that I needed. I also use this dealership because the service department is the best around. Thank you. More

Excellent Experience I was in the market for a CPO Ford F-150. Ronnie and Dino were able to locate one that I wanted and made the buying process a breeze. Would highly rec I was in the market for a CPO Ford F-150. Ronnie and Dino were able to locate one that I wanted and made the buying process a breeze. Would highly recommend Malouf Ford to anyone in the market for a new or used Ford. More

First car Bought a new 2018 Ford Focus. Everyone at the dealership was very helpful. Great experience buying my first car. Very happy with my purchase i love my Bought a new 2018 Ford Focus. Everyone at the dealership was very helpful. Great experience buying my first car. Very happy with my purchase i love my new car! Thanks Jim for helping me out. More

So quick and easy! They were so kind and helpful, and we were out so much sooner than past dealerships!! James Lennon-highly recommend going to him, but any of the emplo They were so kind and helpful, and we were out so much sooner than past dealerships!! James Lennon-highly recommend going to him, but any of the employees would help give you the best deal for you! More

The Amazon of dealerships Highly recommend this dealership. I just bought a brand new fiesta st and they made the whole process as simple as amazon. No surprises at all. I was Highly recommend this dealership. I just bought a brand new fiesta st and they made the whole process as simple as amazon. No surprises at all. I was in the dealership under a hour total time for both trips (I knew what car I wanted). I dealt with James Lennon and it was a delight. There was no pressure and he was very helpful. He was more of a guide than a sales person and very personable. This dealership was a trip for me from Westchester NY (Over an hour) and they blew all the other Ford dealerships away Rye, Nanuet, Scarsdale. Everyone I met was friendly. They also gave me an amazing price with very little haggling (none of the manager wait 30 mins stuff you normally get) I will defintely be back when I am ready to buy another car. More

Very bad service work and awful customer service Customer be ware! Please consider some other place before you bring your vehicle to Malouf for any service. Very bad job with the worse customer serv Customer be ware! Please consider some other place before you bring your vehicle to Malouf for any service. Very bad job with the worse customer service experience ever. My husband brought my truck for a brake service on March 19 and pick up the next day. It cost us $ 981.30 to replace front rotors with brake pads, repack front bearings and replace passenger side brake caliper and performed brake flush. After driving the truck on Thursday the tire on passenger side shows the brake dust. Brought the truck back to Malouf and Sal said the tire rod is cracked and need to be replace. After my mechanic friend take a look at my truck, there is nothing wrong with the tire rod but the caliper is a rebuilt caliper which look very bad. I went to Malouf this morning and spoke to Joe, showed him the picture of the caliper and the video of the tire. He asked me who change the caliper? I gave him the service paperwork with what was done, he told me to make an appointment to drop the truck, while I was waiting, Joe handed the paperwork over to Sal, and he was very rude to me saying nothing wrong with the caliper and it was replaced. He refuse to listen to any of my explanation or answer my questions, at one point he was very rude telling me: "I don't understand every single word you say! I already told your husband what need to be done!" After put him in the phone with my mechanic friend he finally admitted the caliper they put is not a new one it was rebuilt and the wheel bearing need to be change and the passenger side sway bay end link is broken. This will cost us more than $ 300 to fix it. And he keep insisted will not do anything with the rebuilt caliper. I am sure there will be something else wrong or need to be replace after we bring the truck back to get these extra fix. Very frustrated, for the big dealership with many customer who trusted them, this is how actually they treat the customer. I hope everyone could take a lesson from this and make sure you get the 'new' parts if you do get your service done here. More

Very Pleasing Experience: 2019 Ford Ranger We just purchased our new 2019 Ford Ranger from Malouf Ford-Lincoln, the process was very easy and Chris helped us every step of the way. I would high We just purchased our new 2019 Ford Ranger from Malouf Ford-Lincoln, the process was very easy and Chris helped us every step of the way. I would highly recommend this place to anyone searching for a new vehicle. Eddie & Tori 2019 Ford Ranger More

An efficient, customer focused experience. Jim Lennon was the salesperson who assisted me in purchasing a Lincoln MKC. He was patient, honest and interested in what type of vehicle was best for Jim Lennon was the salesperson who assisted me in purchasing a Lincoln MKC. He was patient, honest and interested in what type of vehicle was best for me. I appreciate the fact that he did not approach me with an obnoxious hard sell approach. The entire team at Malouf were a pleasure to work with. I have to mention the efficiency of this experience. This team handled the business aspect of this purchase with expediency and efficiency. My car was ready when I arrived and the team made sure I was not kept waiting. I was in and out in 1.5 hours with my new car. The follow up the next day to ensure that I was satisfied was confirmation that I went to the right dealership. More