Malouf Ford - Lincoln, Inc.

smooth transtion between car leases Everything a was explained in a professional an easy to understand manner. Dealership kept in touch while car company factory problems delayed vehicl Everything a was explained in a professional an easy to understand manner. Dealership kept in touch while car company factory problems delayed vehicle delivery and made sure that we didn't incur any charges on our old lease, including excess mileage that we used, while waiting for the new vehicle. Salesman explained every piece of the new technology on the vehicle in great detail that we could easily understand. Overall always a pleasure to work with Chris and the sales team here. More

Very straightforward approach and positive...no hidden issue Jim was very friendly and straightforward with his approach. I am not one to haggle much to buy a car and do all the research ahead of time...they a Jim was very friendly and straightforward with his approach. I am not one to haggle much to buy a car and do all the research ahead of time...they appreciated and worked off of that not having me waste time going through the normal shtick you get at car dealers. More

First Time Buyer Buying a car for the first time can be very scary but Jim and the rest of the team at Ford Malouf made the experience simple, easy and hassle free. He Buying a car for the first time can be very scary but Jim and the rest of the team at Ford Malouf made the experience simple, easy and hassle free. He answered every question I had and made buying my car a memorable experience. If you're looking for a friendly, knowledgeable staff, Jim and Ford Malouf is the place to go! More

Excellent experience at Malouf Ford I had an excellent experience at this dealership! The process was quick and easy and I was in and out within a few hours. I highly recommend salesman I had an excellent experience at this dealership! The process was quick and easy and I was in and out within a few hours. I highly recommend salesman Chris Fitzgerald, he was extremely knowledgeable and very helpful in finding me exactly what I wanted. I can't thank him and sales manager Don Brown enough for making me the proud owner of a new Ford More

Great Mr. Chris Fitzgerald is one of the best automobile salespersons I have had the pleasure to deal with. This Lincoln MKZ is the twelfth car I've either Mr. Chris Fitzgerald is one of the best automobile salespersons I have had the pleasure to deal with. This Lincoln MKZ is the twelfth car I've either purchased or leased. He took the time to explain all the nuances of this new car and I appreciated the time he spent with me. Mr. Donald Brown went out of his way to accommodate me while I was waiting for this new car to arrive. Any time I called to inquire about it, he made sure I was aware of the circumstances causing the delay, and arranged for a more than adequate loaner for my use as I waited. I commend both of these gentlemen for a job well done. Sincerely, Ronald I. Anderson More

Excellent Service in the Sales Department I bought a Certified Pre-owned Lincoln from the dealer. The service was excellent in all aspects of the sale. No issues with obtaining the minimum $50 I bought a Certified Pre-owned Lincoln from the dealer. The service was excellent in all aspects of the sale. No issues with obtaining the minimum $500 on my trade-in which was not in the best condition. Obtaining financing was easy and quick. Anthony Petrangeli took his time and made sure he showed us all features of the vehicle and was patient explaining the electronic menu. He was also on-time with every appointment and we had no waiting time. More

Great Experience Mr. Fitzgerald is a great salesperson. He was patience with me. He make a great recommendation of the 2016 Ford Fusion that I did buy. It is a grea Mr. Fitzgerald is a great salesperson. He was patience with me. He make a great recommendation of the 2016 Ford Fusion that I did buy. It is a great car and Mr. Fitzgerald make the entire experience quick and easy. I would buy a car from Mr. Fitzgerald and Malouf Ford again. More

A great experience doing something I don't like doing! I travelled to this dealership solely because someone in town told me Chris Fitzgerald was working there. Chris is the penultimate helpful salesman, I travelled to this dealership solely because someone in town told me Chris Fitzgerald was working there. Chris is the penultimate helpful salesman, helpful and not pushy at all and extraordinarily knowledgeable about the vehicles available. I definitely haggled over price and Chris guided me as to where I could save money. In the end I purchased a new Ford F-150 and and am very pleased with it and the whole experience. Chris made the experience painless and I left without feeling frazzled as has happened when dealing with other dealerships and salesmen. Chris is definitely the best! More

Return customer.... will highly recommend others I was satisfied with the experience from start to finish. As a return customer who has already referred family members to this dealership, I was not I was satisfied with the experience from start to finish. As a return customer who has already referred family members to this dealership, I was not surprised by the level of customer care and will continue to highly recommend this dealership to others. More

Kevin was good but------ Kevin Leone fit me with the right car for me and was very helpful. But the sales closing this was a cash deal and we waited two hours to close, we Kevin Leone fit me with the right car for me and was very helpful. But the sales closing this was a cash deal and we waited two hours to close, we were paying cash with a trade in of my 2010 RAV 4 which was not driveable. We gave ample notice when we were coming in, we should have not had to wait this long. Next I switched plates from thatcar to the new car. it is the dealerships responsibility to put on the plates. Mr. Brown took responsibility to get the plates. I told him I would come in so that they could put it on, he said not necessary and would give it to Gerry the repair shop manager who is my neighbor to bring it home to me. when I got them there was a broken screw in one of the plateswhich I could not get out. He told me to use DW-40 and I could come in another time to have it put on. Wrong answer, I do not have time. I now have to get help to do this and that is not what I am paying for. Also several conflicting phone calls were made to me as to when things would be ready. I love the car, Kevin did well, but everything else????????????/ More