Malouf Ford - Lincoln, Inc.

Great experience Everyone was so pleasant & friendly, I felt no pressure and Jim Lennon got me the best deal ever! He also took the time to help explain some of the ne Everyone was so pleasant & friendly, I felt no pressure and Jim Lennon got me the best deal ever! He also took the time to help explain some of the new options in my new Escape, which I appreciated. More

love mytruck I decided to trade in my Ford Escape for a bigger car. I was treated beautifully Everyone was so helpful. They made the experience3 go very smoothly I decided to trade in my Ford Escape for a bigger car. I was treated beautifully Everyone was so helpful. They made the experience3 go very smoothly More

Great customer service I'm very impressed with the level of communication I received about my cars. Whether it pertained to service and maintenance, buying a new car, or i I'm very impressed with the level of communication I received about my cars. Whether it pertained to service and maintenance, buying a new car, or inquiring about my experience with them, Malouf Ford is always in constant touch with me. To me that shows a real care for the customer experience. And the cars are beautiful and well made. More

Excellent experience My leasing consultant James J Lennon was amazing he was kind friendly and made me feel very comfortable. I never felt pressured at any time during My leasing consultant James J Lennon was amazing he was kind friendly and made me feel very comfortable. I never felt pressured at any time during the leasing process or trying to find the right vehicle it was almost like buying a car from a friend. He gave me honest opinions but stressed that they were his opinions end it was up to me to decide. If you're looking to buy a quality vehicle and don't want to deal with the typical shark salesman than malouf Ford is the place to buy the entire staff was kind and friendly the managers always asking if everything was going well if we needed help overall an excellent experience ! More

Best sales man I purchased a used Lincoln MKS off the showroom floor. I could be happier with my purchase. Jimmy made my time at the dealership fast and Pleasent. It I purchased a used Lincoln MKS off the showroom floor. I could be happier with my purchase. Jimmy made my time at the dealership fast and Pleasent. It couldn't have been smoother thank you jimmy! More

Purchased 2 vehicles in one week! The staff at Malouf is like no other. They were great. Don't think I have ever had such a great experience buying a car. Joe Debaro saw me through eve The staff at Malouf is like no other. They were great. Don't think I have ever had such a great experience buying a car. Joe Debaro saw me through every step of the way while I was waiting for my vehicle (Raptor) to be build and helped me along with purchasing a secondary vehicle for my wife (Explorer). Joe was waiting at the enterence to greet me upon arrival. Chris Fitzgerald was excellent in seeing my sales go through with ease, explaining the features on them, getting me in and out the door quickly and called to follow up after I purchased them. He even picked me up from a lease drop off at a different dealer. Both men were extremely friendly and kind. I will be going back in the future and highly recommend. More

knowledgeable and Fair Anthony was great! He was very knowledgeable about the types of vehicles we were interested in and was able to answer every question we had about the Anthony was great! He was very knowledgeable about the types of vehicles we were interested in and was able to answer every question we had about the cars and pricing. They worked with us to give us the best price and give us money off based on ford money back offers. It was a great experience and we would recommend this dealership and Anthony to everyone. We have absolutely no complaints! More

Exchangeing leased Escape with Anthony Petrangeli Anthony was extremely helpful. He explained all the new features on the 2017 Escape. Since I had an Escape many things were the same but reconfigured Anthony was extremely helpful. He explained all the new features on the 2017 Escape. Since I had an Escape many things were the same but reconfigured or deleted.. He was very polite and patient and just a nice person. i feel his personality will take him far. Good luck Anthony. 👍👍👍 More

Excellent Customer Service Chris was recommended to me by my parents, who recently purchased a 2017 Escape. At our first meeting, I told him about the cars I was interested in Chris was recommended to me by my parents, who recently purchased a 2017 Escape. At our first meeting, I told him about the cars I was interested in seeing (preowned Explorers), the maximum amount of monthly payment I was comfortable with, and the amenities I absolutely NEEDED to have. Instead of taking me to see the 2014 I had found on their website, Chris sat us down and looked through the database to see if anything else in their inventory fit my requirements. He then walked us through the lot to see the different types available and eventually found me the perfect car: a certified pre-owned 2017 Explorer that came with all the bells & whistles, plus more! AND he made sure it fit my price range. Furthermore, the day I came to the dealership and found the car was a Saturday, and I was scheduled to leave for a work trip for an entire week, the next day. Chris assured me that if I wanted the car, it was mine, and had them hold for me until I returned. In the meantime, Chris was patient and exceptional with handling my paperwork, answered my questions via phone and email almost immediately, and had everything ready for me to sign and the car ready to go, the day I came to pick it up.! The last time I bought a car, I was nowhere near as confident in my decision to purchase, as I was this time. If going to Malouf Ford, I high recommend Chris! More

New Car Purchase I just purchased a 2017 Ford Explorer from this Malouf dealership and I'm very pleased with the experience! My salesperson Anthony Petrangeli was know I just purchased a 2017 Ford Explorer from this Malouf dealership and I'm very pleased with the experience! My salesperson Anthony Petrangeli was knowledgeable, attentive, friendly and very professional. I was always greeted warmly when returning during the negotiation process and after agreeing to a fair price, the entire sales process was made simple by the management staff. I have been buying my cars from Malouf dealerships for many years and highly recommend Malouf to anyone who appreciates a dealership that treats you well both when first buying and later servicing your car-great people! Eli Risorto More