Malouf Ford - Lincoln, Inc.

great repeat customer back to lease a 2017 Escape, sales men Robert Santoro, Outstanding service best dealer, honest, fair, Thanks Dino Gemgnani Jr and Sen repeat customer back to lease a 2017 Escape, sales men Robert Santoro, Outstanding service best dealer, honest, fair, Thanks Dino Gemgnani Jr and Senior, Best More

Great Service as Always This is the second time that we have leased a car from Malouf Ford Lincoln in North Brunswick. It was because of the excellent service back in 2014 t This is the second time that we have leased a car from Malouf Ford Lincoln in North Brunswick. It was because of the excellent service back in 2014 that we came back. It was also because of the service provided by the maintenance department in the past two years. Malouf is a professional organization in all aspects and in all departments. I would highly recommend anyone looking for a Ford or Lincoln to go and visit Malouf. More

Been leasing since 2000. This my sixth auto with Malouf For. Love my experience with this dealership. Excellent service and sales. Dino and Chris made sure I was completely satisfied. I will continue to do busin Love my experience with this dealership. Excellent service and sales. Dino and Chris made sure I was completely satisfied. I will continue to do business with them. Carl V. Cidoni More

Buying Made Easy Never bought a vehicle so easy before. Thanks to Dino Jr and Robert Santoro my 2017 Ford Explorer Platinum was an easy buy. Thank you Never bought a vehicle so easy before. Thanks to Dino Jr and Robert Santoro my 2017 Ford Explorer Platinum was an easy buy. Thank you More

Easy buying experience This dealership has friendly and personable employees who are not pushy like other dealerships. I would recommend friends and family to this dealershi This dealership has friendly and personable employees who are not pushy like other dealerships. I would recommend friends and family to this dealership and I will be back for my next purchase. More

No Pressure and Attentive I recently leased a new truck at Malouf. Chris came highly recommended from a friend and I can only say this...Best Decision Ever. Chris was very ea I recently leased a new truck at Malouf. Chris came highly recommended from a friend and I can only say this...Best Decision Ever. Chris was very easy to work with, answered all my questions with no hard pressure sales game. The entire sales process was straight forward and pleasant. Even when it came time to negotiate a price, it didn't turn into a knock down drag out fight. The attention they pay to their customers extend even after the sales process is complete. The follow up attention from Malouf has been nothing short of considerate. My only regret is that I did not come here sooner. More

Second time's a charm! About 2 yrs ago, I purchased a used Mercury Mariner from Malouf Ford. As expected, I invested some money in the car but I still have it and it runs v About 2 yrs ago, I purchased a used Mercury Mariner from Malouf Ford. As expected, I invested some money in the car but I still have it and it runs very well. In October I was in the market again because the lease on my 2013 Ford Edge was coming to an end.. I looked around locally in Brooklyn, NY, including other makes, but didn't find the right fit. I then checked Malouf's online inventory and saw a 2016 Edge I liked. I contacted Malouf via email. Salesman Steve Close called me within an hour of my email inquiry. Steve confirmed that the car still was on site and I arranged a test drive, A few days later, Salesman Frank Colonna showed me the car and we test drove it. The 2016 Edge SEL with the Ecoboost engine fit the bill. We negotiated some, coming to lease terms that were acceptable. I also discovered that Ford was offering a no-penalty, early return program for leases with 3 or less months remaining. Since that was my case, we closed the deal. A day or so later, I returned to turn in the 2013 and take the 2016 Edge. However, on the ride home, my wife noticed a small tear in the passenger side of the dashboard. After getting home, I examined it and found it was indeed a small tear/puncture. Let me cut to the chase here - I notified Malouf of the problem and they immediately said they would do what is necessary to correct the problem. A few days later I returned to Malouf and was met by an upholstery mechanic. He initially expressed some concern about making a good repair, but his concerns were unfounded. After about 45 mins work, the problem was satisfactorily resolved. I encountered the following personnel at Malouf: Steve Close, Frank Collona, Dino Jr. and Dino Sr. Gemgnani. Each of these folks were courteous and professional. Let's face it, no one actually enjoys the car buying experience. It's sort of like trekking through the jungle without a machete. But my two experiences at Malouf were fairly pleasant and I won't hesitate to visit them again when the need arises. I gave Malouf a 4 star overall rating because we feel that the damage should have been noticed and repaired before the car was released to us. In this case, initial quality control could have been better. More

No Hassels I had no problems in obtaining a new lease from Malouf. I have been leasing cars through them since D'Amico went out of the business. This is now I had no problems in obtaining a new lease from Malouf. I have been leasing cars through them since D'Amico went out of the business. This is now my 7th lease (6 with Lincoln and 1 Ford) I have not had any problems at all. More

Outstanding!!! Very Honest and Malouf does not waste your time. They take care of customers. After sales customer relations is good. They do not cheat like Dana sale Very Honest and Malouf does not waste your time. They take care of customers. After sales customer relations is good. They do not cheat like Dana salespeople do in Staten Island. More

Don was the best I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple of people, and Don was definitely one of them. He found me a deal that was too good to be true and thanks to his magic,i drove away in my brand new car in just a short amount of time. I highly recommend this dealership and working with Don for anyone looking for a car! More