Malouf Ford - Lincoln, Inc.

Very Very Disapointed Hi I have dealt with this dealer for years and never felt good about the service or customer service. At this point I will never go back there. I alw Hi I have dealt with this dealer for years and never felt good about the service or customer service. At this point I will never go back there. I always feel that they are ripping me off and there attitude is abysmal. The service techs can't confirm or verify important issues on visits. I am so disgusted with this place that I am willing to pay more somewhere else rather than go back there. More

Used Ford Explorer Eddie Bauer edition purchase Had a wonderful pain free experience with Salesman Robert Santoro who made the Transaction A+ As there was a certain criteria that had to be met as th Had a wonderful pain free experience with Salesman Robert Santoro who made the Transaction A+ As there was a certain criteria that had to be met as this was registered as a Limousine and was entitled to certain privileges but also had to forward certain documents.. Everything went smoothly David C. More

Great dealership Malouf ford is a great dealership. The staff was friendly and helped me throughout my ordering process. Malouf ford is a great dealership. The staff was friendly and helped me throughout my ordering process. More

Easy and Great Customer Service - Lease By far the best experience I've had at Malouf dealership. Knowledgeable and transparent through the whole process - it made the transaction go smooth By far the best experience I've had at Malouf dealership. Knowledgeable and transparent through the whole process - it made the transaction go smooth and stress free, understood my needs for a new car and in the process gave me a great deal on my vehicle as a trade in. Staff really makes sure you are comfortable with the car of your choice and provide you options for review. Will reccommentd this dealer any time to anyone! More

Painless…..Again We've leased 3 cars from Malouf now. All three times we worked with Frank Colonna. Each time he found out what we were looking for and found a vehic We've leased 3 cars from Malouf now. All three times we worked with Frank Colonna. Each time he found out what we were looking for and found a vehicle that fit our needs. Each time, we were pleased with both the experience and the cost. If you are interested in a Ford, i highly recommend Frank and the rest of the team. More

Service, over and above My husband I leased our Lincoln MKZ through our wonderful Malouf salesman, Don Brown. He treated us as family and did everything in his power to mak My husband I leased our Lincoln MKZ through our wonderful Malouf salesman, Don Brown. He treated us as family and did everything in his power to make this a seamless experience. This was first time we ever leased and we had lots of questions.. At this time my brother needed to secure a new lease and was ready to switch from his Volvo. At our referral he called Don who was able to find the exact vehicle, model and color choice to fit my brother's needs. Don put the package together and delivered in record time. We can't thank Don and Malouf enough for all their great service. PS, my brother loves his new vehicle! More

Painless Lease in Record Time I informed all Ford Dealers in the area via e-mail of my physical limitations in looking for a new 2015 Ford Edge Lease for my wife. Steve , Don, Bill I informed all Ford Dealers in the area via e-mail of my physical limitations in looking for a new 2015 Ford Edge Lease for my wife. Steve , Don, Bill and Marlo of Malouf assisted me tremendously and my new Lease was performed to my wishes in record time without the hours of needless conversation between customer and manager, which one usually suffers through. More

My 2015 Mustang !! Well , I waited many years but I finally purchased a 2015 Mustang GT Coupe at Malouf Ford in North Brunswick . I have been a "Ford Guy" for many years Well , I waited many years but I finally purchased a 2015 Mustang GT Coupe at Malouf Ford in North Brunswick . I have been a "Ford Guy" for many years and I have purchased a number of Fords over the years at Malouf . The staff at Malouf are very friendly and knowledgeable and made the whole process a stress free experience . My guy for the Mustang was Frank Colonna who really knew the Mustang inside and out and worked hard for me to get the best deal . More

Live in NYC, bought at Malouf I purchased my fourth Ford vehicle this week and had the pleasure of working with Frank at Malouf. After spending nearly 3 hours at Dana Ford on S I purchased my fourth Ford vehicle this week and had the pleasure of working with Frank at Malouf. After spending nearly 3 hours at Dana Ford on Staten Island on Sunday, my husband and I left with our 14-month old daughter in tow disappointed, frustrated, and feeling as if our hometown dealer let us down, big time. Did they think we were Sunday shoppers? Perhaps not serious, yet only there for a look? Hard to tell, but their offer on our trade-in was low, and neither one of us felt like our sales consult listened to what we were saying. After doing some online research, I landed at Malouf Tuesday night. Frank was great -- there was no hard sale, and with some negotiating, we got to a point where I was happy. (It also helped they had the exact car I wanted on their lot.) Gone are the days of great deals on vehicles. But not gone are the days where you can work with a veteran sales person who understands that listening is important. It was a great experience and I love my new Explorer. More

success! I finally finished my first new car shopping process and I am so glad it worked out the way it did! Frank helped me get the car I wanted in the right I finally finished my first new car shopping process and I am so glad it worked out the way it did! Frank helped me get the car I wanted in the right color even though it wasn't on the lot yet. They were great to work with, helpful with the trade in, and gave me all the information I needed on what to do in the process and how to work everything inside the car :) A month later and I still hit the windshield wipers the wrong direction every time, but I will get it eventually! More