Malouf Ford - Lincoln, Inc.

My Sales Rep Robert Santoro Robert has been nothing less than spectacular. He was able to answer all my questions provided great pricing on my 2010 Edge and the complete process Robert has been nothing less than spectacular. He was able to answer all my questions provided great pricing on my 2010 Edge and the complete process of going through the financing to final vehicle review took less than 1 hour. He even threw in touch up paint at no charge More

Very good Customer Service and a Great Experience. I went there just with an intention of checking out the car, which i had looked online with the dealership. The car was available but a a higher rate. I went there just with an intention of checking out the car, which i had looked online with the dealership. The car was available but a a higher rate. The Sales rep Henry Rudnicki, Jr. helped me out with all the features that I required and found me a lower model with similar features but at a lower price. Usually the sales rep tries to squeeze out as much as possible, but it was not the case here. Henry not only helped me out find the right car at the price that I was looking for, but was also a bit laid back and gave me my own space and time in deciding. Unlike other dealers there was no rush or any kind of pressure from the sales rep. this car buying experience was extremely simple ans hassle free. Once again, I would like to give a 5-star to the sales rep Henry Rudnicki, Jr. for the delightful experience. More

Raj is the best This was my first time to buy a car and this is the second dealership of Ford I went to. I could say that my experience was very satisfactory because This was my first time to buy a car and this is the second dealership of Ford I went to. I could say that my experience was very satisfactory because Raj helped me find a better deal! It was a very upfront discussion of all the information I need and I thank him so much for getting me the best deal I can ever have - a lease on a Ford Focus 2014! I will definitely endorse Raj and Malouf Ford to my friends and they will get their money's worth. More

GREAT SALES GUYS! Henry Rubnicki was a great sales person to work with.I liked that he was calm and not pushy, and really helpful at finding the right car for us. Do Henry Rubnicki was a great sales person to work with.I liked that he was calm and not pushy, and really helpful at finding the right car for us. Don Brown took the stress out of all the final paperwork. They were both great to work with, and I'm glad they were both there when we came in to lease our new car. More

Worked at getting what I needed I had a pleasant experience with my purchase. Raj really made the buying experience stress free and worked to get me approved.I wouldn't hesitate to I had a pleasant experience with my purchase. Raj really made the buying experience stress free and worked to get me approved.I wouldn't hesitate to purchase from him again. More

Great Service! I am 25 y/o and needed to get my first car with short notice. Chris at Malouf was fantastic and helped me find a great car (Ford Focus) for a great pr I am 25 y/o and needed to get my first car with short notice. Chris at Malouf was fantastic and helped me find a great car (Ford Focus) for a great price. I searched around at other dealers and found they were too pushy and wanted me to sign papers within minutes, so when I met with Chris I was pleasantly surprised at his service. (Note: I am very indecisive with big decisions) Not too pushy, let me have the time I needed to decide and sat with me reviewing all ins and outs of leasing. I loved the Focus and with such great service I knew this was the dealer I would want to lease my car from. I have no doubt that if I encounter any problems over the next few years I will receive nothing but exceptional service. More

GREAT LEASING EXPERIENCE! My daughter was ready to ask some questions about leasing or purchasing a vehicle. Chris Fitzgerald was so helpful when we came in to discuss the dif My daughter was ready to ask some questions about leasing or purchasing a vehicle. Chris Fitzgerald was so helpful when we came in to discuss the different options. He was extremely knowledgeable and patient with us both. In the end she went with the Ford Focus on a lease which will suit her just fine. In a few years, when she is a little bit older, she will have the flexibility to see what her needs are then and make a change if necessary. It was a great experience and we are both very satisfied with her reliable and protected new car. More

Would NOT go anywhere else to buy a car!!! Dino Jr is BEST!!!! My family has been leasing/purchasing our cars from Malouf Ford over 24 years, we would not go anywhere else!!!! The staff is GREA Dino Jr is BEST!!!! My family has been leasing/purchasing our cars from Malouf Ford over 24 years, we would not go anywhere else!!!! The staff is GREAT!! More

Great Buying Expirence My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald before. When we arrived at the dealership Chris was helpful in working with the service department to determine what was wrong with our car. It had blown its second transmission in 50,000 miles. Facing this problem we asked Chris to show us some new cars, he seemed genuinely happy for us that we we're able to afford a new car. Thoughout the selection process he was very forthright about the pricing, cost and fees, and options available to us given our financial situation. Although, my fiancée is the type of guy that will spend hours reading Amazon reviews before he buys anything he seemed comfortable and confident working with Chris. In the end we paid less for our car then the Kelly Blue Book value, and added to that our car loan has only a 1.9% interest rate. There were also no unnecessary fees or financing fees tacked on. Throughout the whole Expirence it felt like Chris and the team at Malouf Ford was on our side, working for us, to help us understand the complex maze of financing and pricing presented by Ford Corporate. Although we live in Maryland, after this experience, we will buy from Malouf again. More

Overall, great experience. Raj was a great guy to work with. Friendly, knowledgeable, and easy going. I gave him a list of what I wanted and he found the car. No high pressure, Raj was a great guy to work with. Friendly, knowledgeable, and easy going. I gave him a list of what I wanted and he found the car. No high pressure, good sense of humor. More