Manchester Honda
Manchester, CT
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Pleasant, relaxing and enjoyable My husband and I went to this dealership to see a Honda coupe. we saw on the website. Unfortunately we were too late and it was sold.. Our sales rep My husband and I went to this dealership to see a Honda coupe. we saw on the website. Unfortunately we were too late and it was sold.. Our sales rep Amanda Lavoie helped us in looking at another car. I was amazed at her knowledge of the various cars, she helped make the experience enjoyable and not stressful. She mentioned she was new into this business and I agree that she is a perfect fit. I hope she is still there in 2 years when I will be returning. I also want to credit the manager who I felt offered a fair price on my trade-in with his first offer. The man who also reviewed the car with me was ver knowledgeable and more than patient with all of my questions. Top notch dealership! More
Los ball The finance rates very high even I had more than 800 credit score and the value of my trade in very low other dealers value my car 3000 more than what The finance rates very high even I had more than 800 credit score and the value of my trade in very low other dealers value my car 3000 more than what they offert , they lost a customer . One week after their lower the price of the car than I like but was to late I found better deal I Acura of Manchester. More
Routine Maintenance & Air Bag Recall Getting to the service area is a maze! However, once you pull up to the doors, Manchester Honda's very professional staff takes over. The time estim Getting to the service area is a maze! However, once you pull up to the doors, Manchester Honda's very professional staff takes over. The time estimate of the service to be done was relatively accurate. Waiting area is very clean, but I do wish there were more pictures on the white walls!!!! Honda Company policy to keep us bored??? Nice play area for children...great idea to keep the little ones occupied with colorful toys and activities. More
Awesome service Manchester Honda is always the place to buy your Honda and have it serviced. The service area is always so organized and exceeds my expectations on Manchester Honda is always the place to buy your Honda and have it serviced. The service area is always so organized and exceeds my expectations on timerfficiency. Even on a jam- packed day - the garage bays were full from the airbag recall notices (which was my scheduled service) they surprised me by getting the oil change/service check-up done too which had inadvertently not been scheduled. Saved me a return trip.. In the meantime, I shopped the new HRV. compared it to the Fit, with the help of salesman Tim Batson I honed down what level I could get most of my required options. Tim also helped me in the used car category for my daughter and I took a test- drive in a civic. All in all it became a productive day, got home, verified pricing and will work on financing. Thank you to you all More
Tire rotation and balancing Came in to get an oil change and tire rotation, and they told me I didn't need an oil change yet. This impressed me because they could have said nothi Came in to get an oil change and tire rotation, and they told me I didn't need an oil change yet. This impressed me because they could have said nothing and just changed the oil anyway. They were extremely nice and finished quickly. I highly recommend the service department here. More
Purchase of Honda Accord Manchester Honda always provides us with excellant care & service. From Sharon answering the phone, Tim Batson our sales rep, the finest service depa Manchester Honda always provides us with excellant care & service. From Sharon answering the phone, Tim Batson our sales rep, the finest service department to Maria at the cashiers window. All go above & beyond to make sure our Honda experience is the best. Even though there are Honda dealerships closer to where we live we would not even consider buying anywhere else but Manchester Honda!!!! More
Dishonest and rude Thought I had a great experience until I tried to express disappointment that there was a dent on my car that they did not inform me of and the new ca Thought I had a great experience until I tried to express disappointment that there was a dent on my car that they did not inform me of and the new car sales manager, John Casey, yelled at me for even insinuating That they had been dishonest. He basically called me a liar and told me I probably did the damage myself even though I have picture poof that is time stamped with the dated I picked up the car. He was very rude to me, kept interrupting me, and would not listen to the point. I was trying to make. As a first time buyer I did miss the dent but please don't tell me the car was check thoroughly because if it was then you saw the dent and definitely pulled one over on me. I've never experienced such unprofessionalism, especially from a manager. No matter what I was saying he should not have spoke to me the way he did. More
Gene and Lorie (plus kids) We bought 2 Hondas within two weeks from Dan Yorgensen. He did an excellent job, and my family is very pleased with the over all experience of Manche We bought 2 Hondas within two weeks from Dan Yorgensen. He did an excellent job, and my family is very pleased with the over all experience of Manchester Honda. We will continue to recommend them. And Dan-don't be surprised if people come in asking for you as we have referred your name to several people. More
Dan "the Man" Yorgensen I was shopping in the area and my intention was just to look at a Honda to see what type of car I was interested in buying, not that day but later on. I was shopping in the area and my intention was just to look at a Honda to see what type of car I was interested in buying, not that day but later on. Dan "the Man" was the "Man". He did not tell me what was best for me nor did he tell me what I could afford. He simply listened to me and showed me all of my options. He was very, very patient and answered all of my questions. By the time I left the dealer I was ecstatic that by the end of the week, I would be driving a 2015 Honda Civic ex. Thanks Dan - you are the "MAN". I also would like to thank the lady on the day that I picked up my car for explaining all the options. After driving a 2004 SUV, it's a new experience. Thanks again. JulietR. More
High prices I went to Manchester Honda to value my trade and look at leasing a new SUV. The value for my car was fair and they proceeded to pull up some PowerPoin I went to Manchester Honda to value my trade and look at leasing a new SUV. The value for my car was fair and they proceeded to pull up some PowerPoint saying how they don't make commission on sales and they have the lowest price since they don't negotiate. I left the dealer and researched other dealers in CT getting other prices. Manchester Honda was the highest prices dealer in the state. When I called them back to give them the opportunity to beat the price, they would not even play ball. I think the salesmen at this dealer are very friendly but make sure to compare prices. I saved almost 100 dollars a month by checking the prices at other dealers. More