Manchester Mazda

Great team. Outstanding service. Dave Small is easily the best at what he does. I loved how he walked us through the process, instead of forcing a car on us. No high pressure sale strategies, just good old c best at what he does. I loved how he walked us through the process, instead of forcing a car on us. No high pressure sale strategies, just good old customer service. I am very happy with the service the dealership provided. More

I went to fix my tire and they put an old tire on my car! they did not repair my tire... very bad customer service and it was my second time with issues at this dealership... and yes i bought a brand new car they did not repair my tire... very bad customer service and it was my second time with issues at this dealership... and yes i bought a brand new car at this dealership so i had to be back for repair but this is my last time!! More

All sales and financing employees were very helpful and friendly. Also, very patient during more than one test drive and my decision making. Jimmy did a great job explaining all the features of my Mazda 3 friendly. Also, very patient during more than one test drive and my decision making. Jimmy did a great job explaining all the features of my Mazda 3 and the whole process was very pleasant experience! More

Here's a LONG overdue 'thank you' from my wife and myself. Back in September, when we spotted our Toyota Sienna LE van at Mazda of Manchester, we recall how Dave Small approached us that Saturday mor myself. Back in September, when we spotted our Toyota Sienna LE van at Mazda of Manchester, we recall how Dave Small approached us that Saturday morning and when we said we were 'just looking' and 'didn'tneed anything', that he told us to 'feel free to ask' if and when we had questions. Well, we KNEW this was the van we'd been looking for so just minutes later we waved him over and the rest is history! With no pressure of any kind we were treated by Dave, the manager, and finance manager like we were buyin a brand new vehicle! We were able to take a nice test drive and have any questions answered in a most hospitable and professional way and we decided that very morning, within an hour to put a deposit. When we came to pick the van up, we were totally pleased that Mazda of Mancheseter had gone and detailed the vehicle, put on some new tires(when my wife mentioned to me that probably in about a year I'd have to get them replaced, and which Dave overheard) and many more things that we simply couldn't believe! Both my wife and I have been looking for and buying vehicles for ourselves since we were in our late teens-some 37 years! New and used. In our combined years, neither of us has had such a pleasant experience wherein we were made to feel totally appreciated as customers. Just fan-TAS-tic! We have had oru van now for 4 months and people still think we bought a new vehicle, because it was so taken care of by the previous owners as well as Mazda of Manchester who took it in on trade. Price was fantastic as virtually ever other dealer around who wanted two to three thousand more! Wow!! We will continue to not only recommend Mazda of Manchester and Dave, but to continue as faithful customers ourselves! Steve and Trish S More

I went in to look at a Mazda3 and the salesperson was very helpful and polite. I really liked the car. Everything was going good until the sales manager, Bob, got involved. He was really pushy and want very helpful and polite. I really liked the car. Everything was going good until the sales manager, Bob, got involved. He was really pushy and wanted me to buy immediatly. He must have called me at home 5 times in two days asking when I was going to buy the car. This was such a turn off that I ended up buying a car somewhere else. It's too bad that Mazda is so poorly represented by this dealer. More

This was my first new car purchase and was kinda nervous. I had been to another mazda dealer and they were pushy and not helpful. I went to Mazda of manchester and they answered all my questions about the I had been to another mazda dealer and they were pushy and not helpful. I went to Mazda of manchester and they answered all my questions about the car and financing and treated me like a customer, not some kid. (Im only 22) They had the car I wanted on the lot in my second color choice and Rich the manager offered to find my first color choice from another dealer but I decided to take the one they had so I got it that day. I was hoping for 0% financing but it wasnt available on the model I got. I hope their service department, if needed, is as good as the sale department. I would deff buy another car from them. More