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Manhattan Beach Toyota

Manhattan Beach, CA

4.8
267 Reviews
Manhattan Beach Toyota | Scion offers top-quality certified used cars, trucks, SUVs and vans. At Manhattan Beach Toyota | Scion, our used cars receive a thorough inspection by our certified auto technicians so you can be sure that when you purchase a car here, nothing less than excellent is accepted. We also offer customers Toyota Certified Pre-owned vehicles. If you can't find your exact used car, simply fill out our comments section and we will locate the exact new or used car you have been searching for. Once the vehicle arrives at our dealership we will alert you right away by phone and e-mail. Our finance team offers some of the best rates available for car loans. Our Finance Department works with a number of banks and credit unions to provide our customers with our best deals on car loans.
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1500 North Sepulveda Boulevard

Manhattan Beach, CA

90266

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Showing 269 reviews

May 26, 2025

Carl was very professional,amazing wonderful customer service always explaining everything very clearly. Very gentleman More

by rosires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the wonderful acknowledgement of Carl. I will share them with his Supervisor.

May 26, 2025

Alex J Reyes I am a Veteran from 2008 Afghan (GWOT/OEF). I saw the plaque and display for Armed Forces inside the building. Thank you. Gustavo was THE only person to show any respect. Gustavo our sales pers More

by rockeros13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Sipin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

Dear Mr. Reyes, First and foremost, on behalf of all of us at Manhattan Beach Toyota, I want to thank you for your service to our country. We are sincerely honored to welcome veterans like yourself into our dealership, and I’m truly sorry that your experience did not reflect the respect and appreciation you deserve. I was especially disappointed to hear about your interaction in our finance department. Please accept my deepest apologies for the behavior and remarks you described. What you encountered does not reflect our values or the level of professionalism we expect from any member of our team. Every customer—especially a veteran like yourself—should be treated with dignity, courtesy, and fairness throughout every step of the car-buying process. I also want to commend Gustavo for the respect and care he showed you. I will personally recognize him for his efforts and dedication to your satisfaction. Your comments regarding Mr. Sang Lee have been noted in detail and will be addressed directly and seriously. We are conducting an internal review to understand exactly what happened and to ensure this type of behavior is corrected immediately. Feedback like yours is crucial in helping us improve, and I want you to know that this will not be brushed aside. If you're open to it, I would appreciate the opportunity to speak with you directly and personally extend an apology, as well as discuss how we may still earn your trust and business. You can reach me at [insert direct phone number] or simply reply to this email with a convenient time to talk. Mr. Reyes, thank you again for bringing this to our attention, and more importantly, thank you again for your service. We are committed to doing better. With respect and gratitude, Alison Lent Customer Relations Manager Manhattan Beach Toyota

May 26, 2025

Saw me last minute and were very helpful and fixed the issue. Thanks for assistance! More

by cinematrix2
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

Thank you for the wonderful acknowledgment of Carl.

May 26, 2025

Fast , friendly service! He opened my door and didn’t keep me waiting! Very happy! More

by mcrafton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

Thank you for taking the time to write a 5 star review and for your acknowledgment of Carl.!

May 25, 2025

I bought my car here and have always come here for service. It's not far from where I live, so I do not have to depend on the their pickup and delivery service. This time I needed to have some extra s More

by jbk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 27, 2025 -

Manhattan Beach Toyota responded

Thank you so much for taking the time to give us 5 stars!

May 25, 2025

Carol reached out to me after I sent an inquiry from CarGurus on a slightly used Corolla SE Hybrid. I immediately scheduled an appointment for a test drive the next day. Once our family went to see the More

by Silvia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

Thank you very much Silvia for writing such a great review about Carol and for the 5 stars.

May 25, 2025

Excellent experience, The staff were very friendly and Brendon was very helpful and knowledgeable. I had gone in wanting to look at a certain vehicle and ended up purchasing another. I am so thankful Bren More

by MIS-2-ANGELITOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenan Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

We really appreciate the 5 star review and the nice comments about Brendon.

May 24, 2025

Top notch. Wonderful team, complimentary coffee and tea. Free face painting and petti g zoo while you wait More

by kisguardianangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani
May 27, 2025 -

Manhattan Beach Toyota responded

Thank you for the humorous 5 star review!

May 24, 2025

Excelent buen trabajo christian ramirez very nice i had service always with you and very happy More

by FRANCISC_NAVARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I brought my car in because a message said need maintenance and they did not turn the message off and I did not notice until I got home. More

by mariohull38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Manhattan Beach Toyota responded

Mario, I sincerely apologize that this happened. I will reach out to Carl and have him contact you. Alison Lent, Customer Relations Manager