Manhattan Beach Toyota

My family has purchased a couple of vehicles from this dealership and we've always have great experiences. Raul was attentive and conscious of what I was looking for and I appreciated his straight up appr dealership and we've always have great experiences. Raul was attentive and conscious of what I was looking for and I appreciated his straight up approach. More

I will be asking for Jesus on my next service. I found him to be very helpful, courteous, professional. Service Advisors like Jesus are hard to find. I hope we stays with Manhattan Toyota for a I found him to be very helpful, courteous, professional. Service Advisors like Jesus are hard to find. I hope we stays with Manhattan Toyota for a long time. More

Brennan was great during the entire process from when I originally ordered the car until delivery. originally ordered the car until delivery. More

I like Manhattan Beach Toyota’s proactive approach to service maintenance. They always have my records at their fingertips every time I call in or reach out. Their communication is great and I trust thei service maintenance. They always have my records at their fingertips every time I call in or reach out. Their communication is great and I trust their work implicitly. This has been my experience over the 15 years that I’ve purchased vehicle vehicles and had vehicles serviced by them. More

Kenia was great! Thank you for all your help in a seamless process that didn’t feel pushy or salesy Thank you for all your help in a seamless process that didn’t feel pushy or salesy More

Carl provided outstandinf customer service after my car was serviced and the hub cap came off. Carl said come in and we will take care of it and guess what??? he did!!! 8:30AM on a Tuesday with a drive fu was serviced and the hub cap came off. Carl said come in and we will take care of it and guess what??? he did!!! 8:30AM on a Tuesday with a drive full of cars I was out in under 10 min. Outsanding service from both MB Toyota and Carl thanks More

*Very Disappointing Leasing Experience and Lack of Customer Care* I leased a 2025 RAV4 from Toyota Manhattan Beach on December 24, 2025, on Christmas Eve. I arrived close to closing time and was t Customer Care* I leased a 2025 RAV4 from Toyota Manhattan Beach on December 24, 2025, on Christmas Eve. I arrived close to closing time and was the last customer of the day. I was genuinely excited to lease a new vehicle for my wife. The salesperson offered a test drive, but since it was already late on Christmas Eve and the dealership was closing, I declined. I was already familiar with the vehicle—my brother owns a RAV4, a close friend has one, and I previously leased a Camry LE—so I felt comfortable moving forward. The salesperson showed me a couple of options. I specifically did not want the base model and chose an upper trim level, assuming it would include additional convenience features. After driving just one or two miles home and parking the car, the very first thing my wife noticed was that the trunk is completely manual. There isn’t even a trunk release button inside the vehicle—something my older base-model Camry LE had many years ago. This immediately became a serious issue because my wife is currently undergoing physical therapy for a wrist condition and may even need surgery. Manually opening and closing the trunk repeatedly is painful and impractical for her. The next morning, I called the dealership and explained the situation, requesting to return the vehicle. I was told that it would now be considered a “used car” and that I would lose money. This was shocking, considering the vehicle was purchased the night before and had only been driven home—less than the distance of a typical test drive. Despite clearly explaining my wife’s medical condition and how critical this feature was for us, the dealership showed no flexibility and made no effort to help. We were essentially told the deal was done. This left us feeling completely stuck with a brand-new vehicle that does not meet our needs. What makes this even more frustrating is that cars have had hands-free or button-operated trunks for years—some even open with a leg gesture. I simply cannot understand how, in 2025, a vehicle lacks even a basic trunk release button, especially when it is a trim level above the base model. When I raised this concern with the salesperson, I was told that what I leased was the “base version of the higher trim,” which honestly felt like a bad joke. The vehicle is still sitting in front of our house and has barely been touched since. I chose Toyota because I trusted the brand—I’ve leased Toyota before, my brother owns one, and I had a high opinion of Toyota’s quality and customer care. Unfortunately, this experience has completely changed that. More

Easy scheduling, on time performance, complete documentation, helpful, professional service rep. completed work ahead of schedule, provided shuttle service. documentation, helpful, professional service rep. completed work ahead of schedule, provided shuttle service. More

They always do the work l wish they can do more faster but I know the I am not the only one there so once again keep up the good work happy new year 🎈🎆🎊 but I know the I am not the only one there so once again keep up the good work happy new year 🎈🎆🎊 More

Drive from Marina del Rey as like this service center better. Jesus Moreida is always helpful and very courteous whenever I bring my car in. See you at next year. Happy New Year. better. Jesus Moreida is always helpful and very courteous whenever I bring my car in. See you at next year. Happy New Year. More