Manhattan Beach Toyota - Service Center

Service advisor took over 5 minutes to greet me and confirm reason for visit. Head valet seemed uncomfortable when I asked him questions while waiting so long. Routine service took over two hours, an confirm reason for visit. Head valet seemed uncomfortable when I asked him questions while waiting so long. Routine service took over two hours, and once car was ready, advisor took another 15 minutes with paperwork. Service was not efficient and customers who came in after me were processed out before I was. I did not feel my time was valued, even with an appointment. More

Polite . Helpful and respectful. Free coffee and bathroom are clean. Service is knowledgeable and also quick Helpful and respectful. Free coffee and bathroom are clean. Service is knowledgeable and also quick More

I liked that the team didn't try to upsell me unnecessary repairs/services I liked that the team didn't try to upsell me unnecessary repairs/services. I appreciated their forthrightness repairs/services I liked that the team didn't try to upsell me unnecessary repairs/services. I appreciated their forthrightness More

Great people and excellent service . have been leasing my cars from this dealership and they always are friendly, knowledgeable and offer excellent customer service. have been leasing my cars from this dealership and they always are friendly, knowledgeable and offer excellent customer service. More

Aidan was communicative and helped with my issue. Also gave me my discount. Thank you! Note - left gate repair declined as TOO EXPENSIVE Also gave me my discount. Thank you! Note - left gate repair declined as TOO EXPENSIVE More

THE SERVICE WRITER LILIANA WAS VERY PROFESSIONAL AND KNOWLEDGEABLE WITH THE SERVICE I NEEDED, SHE COMUNICATED WITH ME WITH UPDATES HOW THE SERVICE WAS GOING ON MY 2023 CAMRY. I WAS ABLE TO MAKE AN APPOI KNOWLEDGEABLE WITH THE SERVICE I NEEDED, SHE COMUNICATED WITH ME WITH UPDATES HOW THE SERVICE WAS GOING ON MY 2023 CAMRY. I WAS ABLE TO MAKE AN APPOINTMENT WITH HER THAT SAME MORNING FOR A 30,000 MILE SERVICE. THE SERVICE DEPARTMENT WAS VERY FRIENDLY & HONEST. I TAKE MY CAR THERE BECAUSE THE SERVICE DEPARTMENT DOES GREAT WORK. THANK YOU, MANHATTAN BEACH TOYOTA FOR AN EXCELLENT JOB. More

The service writer was very friendly and professional. I Did have a appointment for a 5000 mile service and it took over 2 hours. I feel like that is a long time to wait for no actual engine work. I Did have a appointment for a 5000 mile service and it took over 2 hours. I feel like that is a long time to wait for no actual engine work. More