Back

Manhattan Beach Toyota - Service Center

Manhattan Beach, CA

4.8
212 Reviews

212 Reviews of Manhattan Beach Toyota - Service Center

Sort by
July 25, 2025

Carl Boyd is an asset to Manhattan Beach Toyota. Mr. Boyd is always helpful and I always find his explanations on the work my car needs easy to digest. Carl is very personable and is always looking More

by jschwedock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the 5 star review and the wonderful comments about Carl.

July 24, 2025

Very friendly polite knowledgeable with excellent service and had it done on time. Shuttle service very helpful! More

by EXACTRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Moreida-Cast
Jul 24, 2025 -

Manhattan Beach Toyota responded

Thank you for the 5 star review, we appreciate the time you took to write it.

July 22, 2025

I took my car to get checked out because it's been shaking ever since the car did an Automatic Emergency Brake malfunction. I paid $200 for the service and they couldn't find out why my car is shaking More

by antgee523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Illiana
July 21, 2025

They were very kind and accommodating………my helper, Jesus, was great and explained and showed me what needed to be done More

by Kathleenabarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the 5 stars and the acknowledgment of Jesus.

July 21, 2025

Son simplemente excelentes. !!! Toditos y a usted propietario y jefe sus programas de incentivos excelentes no son sus empleados son su familia trabajando para su negocio.!!!! M More

by Carmen Díaz.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian , Lino, Selene
Jul 21, 2025 -

Manhattan Beach Toyota responded

ChatGPT said: ¡Muchísimas gracias por su reseña de 5 estrellas! Nos llena de orgullo saber que nuestro equipo se siente como una familia para usted. Comentarios como el suyo nos motivan a seguir brindando un ambiente de trabajo positivo y un servicio excepcional. ¡Sería un honor contar con alguien con su entusiasmo en nuestro equipo algún día!

July 21, 2025

In general, service is very good. I was surprised when Cristian quoted me $1,000 for an oil pan gasket replacement. More

by Jro332003
Recommend Dealer
Yes
Employees Worked With
Cristian
July 20, 2025

I had an appointment at 7am. I arrived on time and had to wait in a 25 minute line of cars prior to meeting with the service specialist. What exactly was the point of me making a More

by CN MB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lilian,
Jul 21, 2025 -

Manhattan Beach Toyota responded

Thank you for taking the time to share your experience. We completely understand your frustration—booking a 7:00 AM appointment should mean being seen promptly, not waiting in a long line. Similarly, being told your vehicle is ready should mean it's ready when you arrive. We truly appreciate your patience and your kind words about our team. You're right—our staff works hard every day, but it's clear from your visit that we need to improve how we manage scheduling and pickup flow, especially during peak times. Your feedback is being shared with management so we can address these delays and staffing concerns directly.

July 20, 2025

Always receive fast and efficient service. The staff is very knowledgeable and friendly each time I’ve been there. More

by nklatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Manhattan Beach Toyota responded

Thank you very much for the wonderful 5 star review and the acknowledgement of Carl.

July 20, 2025

David Miranda has been my service consultant since I bought my 2022 Camry, for all my services. He always gives my car attention and discusses any new problems I may have. When I drive off I feel I my More

by Blue Eyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Lent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Dulguime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Manhattan Beach Toyota responded

Thank you for the wonderful review about David and for the 5 stars.

July 20, 2025

Carl helped me and he was amazing! He’s helped me the last 2 times and stands out as one of the best. More

by dgavintg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Manhattan Beach Toyota responded

Thank you for the wonderful 5 star review about Carl.

1
...