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Manhattan Beach Toyota - Service Center

Manhattan Beach, CA

4.8
290 Reviews

290 Reviews of Manhattan Beach Toyota - Service Center

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September 23, 2025

Did not tell about AAA discount, and then (after bill paid) only got 'credit' towards a future sale. Not sure I'll return here. Also, service manager did not address key issue related to battery... I sti More

by Chayaji
Recommend Dealer
Yes
September 23, 2025

The best Dealership is in Manhattan Beach. It’s a pleasure to be seen by the friendly staff and the staff is always helpful and welcoming. Thank you for the hospitality and friendly service. More

by angelaangie2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Llunas Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Lopez
Sep 23, 2025 -

Manhattan Beach Toyota responded

We appreciate your loyalty and your kind words. Thank you for the 5 stars.

September 22, 2025

We always receive excellent customer service and will keep coming back. The process goes so well that we look forward to our next service appointment. More

by lisa.penna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ramirez, Jesus Murada
Sep 22, 2025 -

Manhattan Beach Toyota responded

We are thrilled you had a good experience, thank you for the 4 stars.

September 22, 2025

Carl Boyd was professional, helpful, friendly and answered my questions. He even open the door when I arrived and when I left. Outstanding Customer Service. He went above and beyond!! More

by cmorales9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Manhattan Beach Toyota responded

Thank you for your outstanding review on Carl.

September 21, 2025

Carl was the best. Went out of his way to help. Did everything I needed. More

by jbmdphd
Recommend Dealer
Yes
Employees Worked With
Carl
Sep 22, 2025 -

Manhattan Beach Toyota responded

Thank you for the acknowledgment of Carl and for the 5 stars.

September 21, 2025

Great and consistent customer service and value. We love our Service Representative, Christian Ramirez, and he always delivers as promised. He represents the platinum star of customer service to t More

by assibey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Ramirez
Sep 22, 2025 -

Manhattan Beach Toyota responded

Thank you so much for the wonderful comments about Christiana and for the 5 stars.

September 20, 2025

The service employees are consistently so professional and polite. I wait for my car most of the time and it is usually ready way before the time estimate. Thank you! More

by annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service !
Sep 22, 2025 -

Manhattan Beach Toyota responded

Thank you very much Annette for the wonderful 5 star review.

September 19, 2025

Service was great. I had questions about the new car, and they were answered. I will return. I do not know Carl Boyd. Tanner helped me. More

by geyoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Sep 19, 2025 -

Manhattan Beach Toyota responded

Thank you for the 5 stars and the acknowledgement of Tanner.

September 18, 2025

Davis was excellent in his communication with me. My car was done promptly and he went out of his way to make sure my concerns were addressed and resolved. Thank you David! More

by VERONICA.PECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Sep 18, 2025 -

Manhattan Beach Toyota responded

Thank you very much Veronica for the 5 stars and the acknowledgment of David.

September 18, 2025

no communication and explain about maintenance is not enough to customer. he does not say anything More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
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