Manly Honda

See Below. I had a pretty good experience when buying the car. Manny helped me for a good 7 hours in the pouring rain. He was fantastic. I purchased the car and I had a pretty good experience when buying the car. Manny helped me for a good 7 hours in the pouring rain. He was fantastic. I purchased the car and was going to have leather seats installed. I made my appointment and the day before my appointment my brother called me to tell me Honda called him looking for me. Now this is my issue. Honda called my brother who I had down as a personal reference. Not a co signer or anything like that. So my brother gets a call from Honda while he is at work because they needed to know what color leather I wanted. I was pretty irritated when my brother called me about this. I called Honda back and spoke with Tom. Tom said that Rosie had tried to get a hold of me. So define "try to get a hold of me?". I never received a call or a voice mail. I really don't think that they should have called my personal references to find out what color leather I wanted? That completely blows my mind. My brother should have never been called regarding that. Now a bigger issue sure, no problem. And to top if off, I picked my leather color the day I dropped off my car so why did they even call me if picking it the day of was an option? Or should I say call around to all of my references. Annoyed. More

Had a great experience! My husband and I had a great experience at this car lot. We did our research prior to getting there so we had a pretty good idea as to what kind of c My husband and I had a great experience at this car lot. We did our research prior to getting there so we had a pretty good idea as to what kind of car we could qualify for with the terms we wanted. Manny greeted us soon after we arrived. He asked if he could help us with anything, he was polite and not pushy at all ( I can’t handle pushy). We told him exactly what kind of cars we were interested in and what our price ranges were. He respected our needs and didn’t try to sell us a car that was out of our league. We brought a prequalified financing offer with us, but the finance manager was able to find us a better rate with a credit union. The whole process was simplistic and only took a couple of hours (which made out 10 and 11 year olds very happy). They provided coffee and snacks, I have to say this was the most positive car buying experience we have ever had. We will definitely be visiting Manly Honda again. More

Service Not once offered wash, not quality work in my opinion compared to other dealerships, vehicle dirty when you get it back. Multiple times..😩 still Ho Not once offered wash, not quality work in my opinion compared to other dealerships, vehicle dirty when you get it back. Multiple times..😩 still Honda though.. sorry. More

A/C repair First trip was w/ not working A/C, recharged it, filled it a/c fluid with dye, couldn't find out what was wrong. 2nd trip: hole in the condenser. Had First trip was w/ not working A/C, recharged it, filled it a/c fluid with dye, couldn't find out what was wrong. 2nd trip: hole in the condenser. Had to order part. I live 90 min. away plus waiting time. I couldn't bring it back this time for almost 2 weeks, then we had a hot spell w/o my working a/c. Third time in, they gave me a loaner car for the 3 plus hour fix to fix it with a bill of $536. They took off a bit for parts and labor, $75, but had to be charged again for the A/C fluid, refrigerant that leaked out. I could have been loaned a loaner car between visits 2 and 3 so my car would have been ready for pick up when it was fixed. They could have gotten authorization to fix the car by phone. I wasted a lot of driving, 6 trips, over and back, 9 hours of driving plus, a lot of gas and waiting time. The service manager was very polite. It is so busy there, that there is sometimes quite a wait to see the service manager. Hire more. If you call to talk to a service manager when your car is not in the shop, they rarely return your call. I have tried 4 different times in the last 6 months leaving voicemails. More

Good experience It was a great experience to get my car. Luis is a great person and he took care of us very well, he even explained everything we need to know about t It was a great experience to get my car. Luis is a great person and he took care of us very well, he even explained everything we need to know about the car. he served us very well. More

no appointment repair While visiting family in the area I experienced a problem which I considered serious and they squeezed me in and fixed the problem even on a very busy While visiting family in the area I experienced a problem which I considered serious and they squeezed me in and fixed the problem even on a very busy day. They are efficient and have an outstanding service department. Their facility is customer friendly and well run......very impressed. More

A painless purchase!!!! Everyone that we dealt with was pleasant, courteous, accommodating and understanding. No hard sell and all questions answered with knowledge. The sale Everyone that we dealt with was pleasant, courteous, accommodating and understanding. No hard sell and all questions answered with knowledge. The sales person even drove with us to our home to make sure the car would fit into a tight garage. We have purchased cars here before and will continue to come back to buy and to have the cars serviced. More

Great service technicians I have always had great service technicians at Manly. They are always friendly and courteous. Very professional. I will always use manly Honda for my I have always had great service technicians at Manly. They are always friendly and courteous. Very professional. I will always use manly Honda for my service needs. More

Excellent Service, but one issue. We had our 2013 CR-V serviced. Our service writer, Dave Ashby, was knowledgeable and helpful. All work was completed on time. Unfortunately, the pass We had our 2013 CR-V serviced. Our service writer, Dave Ashby, was knowledgeable and helpful. All work was completed on time. Unfortunately, the passenger window was left open a couple of inches and left outside on the dealer lot overnight during a substantial rainstorm. When I came to pick up the car the following morning I noticed water in the car. I spoke with Dave and he sincerely apologized. He provided me with a loner car (a new CR-V) and kept my car. He had the car interior dried and then had had it detailed inside and out, even the engine compartment. This treatment is one of the reasons we keep coming to Manly Honda (we've been loyal Honda owners since 1983). Thank you Dave! Richard and Tina Johnsen More

Very pleasant experience; excellent information and care Service felt very personal and Chris and Svetlana went out of their way to keep us informed as to progress on our purchase. We had made an advance ap Service felt very personal and Chris and Svetlana went out of their way to keep us informed as to progress on our purchase. We had made an advance appointment and appreciated that we received a reminder text. More