Manly Honda

Customer Service Everyone at Manly was very courteous and knowledgeable. Customer service was spot on!!! The associates were engaged and listened to what we were loo Everyone at Manly was very courteous and knowledgeable. Customer service was spot on!!! The associates were engaged and listened to what we were looking for. Thank you. More

Great Customer Service After getting our Honda Ridgeline, there were a couple of things we needed help understanding about the use of the truck. Tom Haidet , our "go to guy After getting our Honda Ridgeline, there were a couple of things we needed help understanding about the use of the truck. Tom Haidet , our "go to guy" was helping another customer at the time we came in. He introduced us to Pat Doyle and filled him in on our needs. Pat was not sure of how some of the things worked on the truck but took every step he could to find an answer for us and made sure that when we left we understood and were satisfied with the questions we had. It just doesn't stop.....each and every person we have been in contact with at Manly Honda has gone out of their way to help and get answers we needed. Thank you again Pat for all that you did to help us.... More

I had a pleasant experience with the service from Chris I felt limited pressure making the second biggest personal purchasing decision next to buying a house. I was given options and felt in control of th I felt limited pressure making the second biggest personal purchasing decision next to buying a house. I was given options and felt in control of the decision . More

Bill Robertson is what customer service should be! I am on a very limited income and have an older Honda Civic. I came to Manly because I like the car check that is included with the oil change. It h I am on a very limited income and have an older Honda Civic. I came to Manly because I like the car check that is included with the oil change. It helps me to feel safer and prepared. Plus, the service department, very nicely, helped me to locate coupons to be able afford the new prices for the oil change. This time the car came back from the check with a lot of items! Bill helped me to not only understand what and where was needing maintenance, but also sort out the order of importance, so I could budget and find a way to afford to care for my car as it is over 200,000 and I hope to have it for at least another 200,000. Also, as I am injured right now (broken foot and sprained knee) and cannot drive, Bill fielded a lot of phone calls with me as I struggled to get help to start bringing my car in for services; he, also, gave me tips when I arranged for AAA towing the car in and let me know when it arrived. Bill was gracious through everything and even took the time to talk with the mechanics and relay to me what was going on with my car. His level of service is what customer service should be... it was a breath of fresh air feeling my car and I mattered more than the money we would bring in (like Miracle on 34th street). Bill deserves recognition and a raise for a job very well done. BTW, the reason for a 4 in overall rating is the prices are more often than not too steep and upmarket for me. Other than that, all is really quite excellent. Thank you for listening! P.S. On the checks, I think the forms could be a little clearer on some of the details... Once, years ago, on one of the checks, I was given a green rating for my mirrors and I knew my passenger side one was broken and I was told they only check off if they are present... I was surprised... in any case it is what it was, but maybe there is a way to clarify what is a "presence check" vs. a function check like with the battery. Thanks! More

Dave Ashby is the reason I continue to have our 11 year old Honda Odyssey serviced at Manly Honda. He is honest and personable. He always tells it like it is r is the reason I continue to have our 11 year old Honda Odyssey serviced at Manly Honda. He is honest and personable. He always tells it like it is regarding repairs and issues with our Odyssey and goes out of his way to make us and other customers happy. He works so hard too. I only wish other businesses had employees like Dave who exemplify customer service consistently! More

Handa clarity Thanks for your expertise on the Honda Clarity and all the information about rebates and credits available.looking forward to learning more about hybr Thanks for your expertise on the Honda Clarity and all the information about rebates and credits available.looking forward to learning more about hybrids and the features on the car. Have 300 miles on the car and I have only used about 2 gallons of gas! More

What a difference Honda makes My Chevy Avalanche had a bad camshaft and was not worth fixing. Decided to go to Manly Honda to see what they had. Sergio met me at the door and we My Chevy Avalanche had a bad camshaft and was not worth fixing. Decided to go to Manly Honda to see what they had. Sergio met me at the door and we discussed what I was looking for and he and I looked through the cars available online. He showed me a 2017 Honda Ridgeline with 25000 miles on it and asked if I would like to see it. It looked brand new and had a lot of the features I was looking for in a vehicle. We took it for a test drive and I really liked the way it handled and drove. I told him I would come back later with my husband and talk more about it. We we came back in the afternoon Sergio was not available but Tom Haidet assisted us. It was amazing the customer service we got. We never felt rushed or pressured and all our needs were taken care of. We brought the car back on Saturday to get the clear coat put on and the customer service never waivered.... I have never been to a Honda Dealership in my life and I can see I have missed a lot not going to Manly Honda before. . More

Excellent, as usual! Fast, courteous service. Offered & accepted free loaner in lieu of shuttle. Everything was well explained. Unfortunately, the cookie bin was deplet Fast, courteous service. Offered & accepted free loaner in lieu of shuttle. Everything was well explained. Unfortunately, the cookie bin was depleted when I dropped the car off and I had to wait until I picked the car up for a cookie, Very good! More

Grateful I’m incredibly grateful for the opportunity to have worked with professionals who were not only pleasant to be around but also demonstrated a high deg I’m incredibly grateful for the opportunity to have worked with professionals who were not only pleasant to be around but also demonstrated a high degree of integrity. This team sets the bar very high. Thank you again for your excellent service! More

Everyone who helped us were awesome! Alex Iniquez was patient and very helpful. He also is very professional. A great man to work with. Manny Sanchez helped when Alex was off. He too w Alex Iniquez was patient and very helpful. He also is very professional. A great man to work with. Manny Sanchez helped when Alex was off. He too was patient and kind. Brian Chock is an amazing man and a dear to work with. He is helpful, knowledgable and kind. Dave Sambad helped us with the financial side and explained everything in great detail. More