Manly Honda

Great Service! Had my Odyssey in for its regular service and found out that it needed some other services. This was a return visit to take care of a couple of those Had my Odyssey in for its regular service and found out that it needed some other services. This was a return visit to take care of a couple of those items. The customer service was excellent as usual. Service advisor extremely knowledgeable and helpful on planning the services needed for my Odyssey. More

NEW CAR THE FINANCE PERSON WAS VERY PUSHY AND WOULD NOT RECOMMEND HIM.SERGIO DID A GREAT JOB. I FELT THE TRANSACTION TOOK TOO LONG. WE HAVE A PILOT WILL BE SE THE FINANCE PERSON WAS VERY PUSHY AND WOULD NOT RECOMMEND HIM.SERGIO DID A GREAT JOB. I FELT THE TRANSACTION TOOK TOO LONG. WE HAVE A PILOT WILL BE SERVICING NEXT WEEK More

Did not fix the problem that I had since last visit Several months ago I spent over $400 to change brakes & fix the problem, but the service guys changed the brakes but did not change the brake oil. All Several months ago I spent over $400 to change brakes & fix the problem, but the service guys changed the brakes but did not change the brake oil. All these months I had problem with brakes & did not have time to ho back. On the previous visit my husband ask them to fix the problem, they said we have to pay over $100 to change the brakes oil. I am not happy with the service at all. More

Excellent Customer Service and Response in Buying a New Car My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisf My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisfied and happy with our purchase. We recently purchased a new HONDA CRV EX-L at MANLY HONDA in Santa Rosa. The customer service there from all levels, from the internet manager, sales consultant, floor manager to finance was EXCELLENT. All the staff, especially our sales consultant, Cristian Saldana was knowledgeable as well as patient in explaining options available and ensured that our needs were met. This whole process was done in a fast and timely manner. Although we came in to the dealership about 7:30 pm, they were able to get us out at a decent time with our new car. I would definitely return to purchase cars in the future and also recommend MANLY HONDA for a great and hassle free car purchase service! More

Excellent Customer Service & Response My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisf My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisfied and happy with our purchase. We recently purchased a new HONDA CRV EX-L at MANLY HONDA in Santa Rosa. The customer service there from all levels, from the internet manager, sales consultant, floor manager to finance was EXCELLENT. All the staff, especially our sales consultant, Cristian Saldana was knowledgeable as well as patient in explaining options available and ensured that our needs were met. This whole process was done in a fast and timely manner. Although we came in to the dealership about 7:30 pm, they were able to get us out at a decent time with our new car. I would definitely recommend MANLY HONDA for a great and hassle free car purchase service! More

First disappointment I have used this dealership for service on my Hondas for almost 15 years and everything has been great. I recently had my passenger side recalled airb I have used this dealership for service on my Hondas for almost 15 years and everything has been great. I recently had my passenger side recalled airbag replaced and it was done in less than an hour which is great. When I got home I noticed white plastic shredded debris on the passenger floormat as well as a white pasty substance on the dash. Whoever did the job did not clean up after doing the replacement. This has never happened before and I was disappointed. More

oil change very efficient and polite. Couldn't be better Got me out in a timely manner Thank you I shall return. I particularly liked the amenities in the wai very efficient and polite. Couldn't be better Got me out in a timely manner Thank you I shall return. I particularly liked the amenities in the waiting room More

Great experience! Knowledgeable staff. Went out of there way to meet my needs. All were very easy to do business with. Based on my sales experience, I will bring my new Knowledgeable staff. Went out of there way to meet my needs. All were very easy to do business with. Based on my sales experience, I will bring my new car to Many for service. More

Not to good Good attention to costumer service but if you don't check what is being done to your vehicle they just don't do it and charge that service, in a oil c Good attention to costumer service but if you don't check what is being done to your vehicle they just don't do it and charge that service, in a oil change service they offer a tire rotation for extra cost which they didn't do until I return and ask why. More

Good service experience - honest and friendly I brought my 2012 Odyssey for oil change and 60K service, plus a concern about the front brakes. Bill showed me the options from a menu of services an I brought my 2012 Odyssey for oil change and 60K service, plus a concern about the front brakes. Bill showed me the options from a menu of services and was honest about what I really needed to get done. Later when we talked on the phone about the brakes he said the required service on the rotors could wait until my brake pads need to be replaced. He also told me about a seeping leak and assured me that could wait as well. I felt like he was honest about what needed to be done and didn't use any scare tactics to get me to opt for more. Easy to reach and stayed in good contact. I appreciated the inside being vacuumed. I do wish loaner cars were available at no cost for service that will take a long time (more than 2 hours) as they do at Freeman Toyota. More