Tom Henschel

This dealer will do their best to help you with your valid concerns. That being said, they still charged me $1.500.- for a gap insurrance that both/obviously cost me a fortune more than the $60.- my valid concerns. That being said, they still charged me $1.500.- for a gap insurrance that both/obviously cost me a fortune more than the $60.- my regular Allstate insurance claims they would have charged me for the same (without accumulating additional interest via adding the gap insurance to the car-loan) AND quicker (as far as payoff speed of main portion of total-loss amount as done by Allstate). I promised to honor this dealer's begging about my understandable low initial rating here, and hence I've bumped up the rating by a few stars. More

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I had such a great experience working with Tom and Gage at Manly Honda while purchasing my new car. From the moment I walked in, they made the entire process feel easy, comfortable, and stress-free. They w at Manly Honda while purchasing my new car. From the moment I walked in, they made the entire process feel easy, comfortable, and stress-free. They were both incredibly knowledgeable, patient, and genuinely cared about helping me find the right vehicle rather than just making a sale. Tom and Gage went above and beyond to answer all of my questions, explain everything clearly, and make sure I felt confident with my decision. Their professionalism, honesty, and friendly attitude really stood out and made this one of the best car-buying experiences I’ve ever had. I truly appreciate all of their help and would highly recommend Tom and Gage to anyone looking for a great experience at Manly Honda. Thank you both for helping me get into my new car and making the whole process such a positive one! More

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I would recommend this place to anyone in need of a car. I was helped quickly and efficiently and am satisfied with the outcome of the vehicle Greg and Tom helped me with. I was helped quickly and efficiently and am satisfied with the outcome of the vehicle Greg and Tom helped me with. More

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Had an amazing experience with Manly Honda 🙌 Jose, Dave, Tom, and the entire team made the financing process incredibly easy and stress free. They worked hard to make the deal happen, communicated eve Dave, Tom, and the entire team made the financing process incredibly easy and stress free. They worked hard to make the deal happen, communicated everything clearly, and truly took care of me throughout the entire process. Super professional, friendly, and transparent from start to finish. Definitely one of the smoothest car buying experiences I’ve had. Highly recommend! More

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Condescending, not honest. Frustrating. Unpleasant experience, so different from my experience 14 years ago. Won’t come back. Will not recommend. Update. There is a class ac Frustrating. Unpleasant experience, so different from my experience 14 years ago. Won’t come back. Will not recommend. Update. There is a class action on these cars, per a cold letter from an attorney. It describes exactly the issues I was having with that particular hybrid CRV. It may behoove the dealership to not resell that car, in the interest of good customer care as it clearly has an issue. I wish my experience had not cost me $5K…. More

by NEPENTHE710 Verified Customer Verified Customer

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I was fortunate enough to work with Gage Smith on the purchase of my Honda. Often times, consumers walk into a dealership with preconceived notions about car salespeople, but Gage was clearly of a diffe purchase of my Honda. Often times, consumers walk into a dealership with preconceived notions about car salespeople, but Gage was clearly of a different caliber - he exuded a very calm, pleasant, and open demeanor. And, over the course of our interaction, it was apparent that he also operates with honesty, integrity, and is focused on doing the right thing. Very personable, very likeable, very engaging, of good character. I have no concerns with recommending family and friends to Gage. Trustworthy. Gage got me out the door with a very respectable offer - one that was better than I anticipated, which also included a very fair deal for my trade-in. My overall experience with Manly Honda was overwhelmingly positive. 10/10! More

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It was good but I asked to have my van washed in advance, was told it was washed at the end but then it wasn't. When I texted the advisor later he said I could come back later and have it washed. Haven’t yet was told it was washed at the end but then it wasn't. When I texted the advisor later he said I could come back later and have it washed. Haven’t yet as I don't live too close. More

by MIKEJUNEW Verified Customer Verified Customer

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Alberto nos brindó una excelente atención, respondió a todas nuestras dudas. Encontramos la mejor opción y al mejor precio Definitivamente volveremos a comprar aqui. todas nuestras dudas. Encontramos la mejor opción y al mejor precio Definitivamente volveremos a comprar aqui. More

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I was disappointed when I didn't hear back that the part I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out I needed for my repair hadn't even arrived. I was expecting to get my car in the afternoon, and I had to call myself to ask for an update to find out the part hadn't arrived. I also was disappointed that I had to pay $10 for an uber instead of use a complimentary shuttle like at other Hondas. But I was able to connect with the Manly team and they resolved the issue. Appreciate the follow up customer service. More

by jhallman1028 Verified Customer Verified Customer

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Honda of Santa Rosa was very open and worked for hours to get the right car for our needs.Jesse was amazing! get the right car for our needs.Jesse was amazing! More

by LAFONCHAS Verified Customer Verified Customer

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