Manly Honda

Great experience buying a new Honda I bought a new Honda Fit over the weekend, and had a very nice experience. My sales person was Neil Stanley, and he was great. Super nice person, and I bought a new Honda Fit over the weekend, and had a very nice experience. My sales person was Neil Stanley, and he was great. Super nice person, and I appreciated that it was a straightforward, low-stress transaction that netted me the car I wanted at a price I can manage. I care about the reliability of my vehicle but not so much spending a lot of time or energy procuring that vehicle! I think Neil could tell. :) Buying a car is a lengthy experience, but Neil shepherded the process, always keeping things moving and keeping me updated, even finding a way to reduce the amount of time waiting to see the finance person. I'd been thinking about this car for a year before buying, dreading visiting the dealership, but Neil made it painless. More

excellent customer service and knowledgable and honest stated above, I felt they were looking out for my best interest. I also enjoyed that they seemed to enjoy their job. I don't like the idea that I stated above, I felt they were looking out for my best interest. I also enjoyed that they seemed to enjoy their job. I don't like the idea that I am required to enter something in this box! More

Long But Good. While the experience was long at nearly seven hours, my salesman Thomas Larson was happy and pleasant, well informed, courteous, and eager to answer a While the experience was long at nearly seven hours, my salesman Thomas Larson was happy and pleasant, well informed, courteous, and eager to answer any questions I might have. I also appreciated that Thomas had the car detailed as it had about 180 miles of use from test drives. I did feel a bit pressured to buy the Zurich Shield policy by the finance manager, Dave Sambad. I had been there for about five hours by then and was worried about all the potential problems I could have with the vehicle and I was too quick to sign. Still, it was the best experience I have ever had at a car dealer. More

Great service, super staff! I recently had our 2014 Pilot in for a routine oil change and tire repair. Bill Petty was the service representative and did a superb job! I recently had our 2014 Pilot in for a routine oil change and tire repair. Bill Petty was the service representative and did a superb job! More

Great Service! Had my Odyssey in for its regular service and found out that it needed some other services. This was a return visit to take care of a couple of those Had my Odyssey in for its regular service and found out that it needed some other services. This was a return visit to take care of a couple of those items. The customer service was excellent as usual. Service advisor extremely knowledgeable and helpful on planning the services needed for my Odyssey. More

NEW CAR THE FINANCE PERSON WAS VERY PUSHY AND WOULD NOT RECOMMEND HIM.SERGIO DID A GREAT JOB. I FELT THE TRANSACTION TOOK TOO LONG. WE HAVE A PILOT WILL BE SE THE FINANCE PERSON WAS VERY PUSHY AND WOULD NOT RECOMMEND HIM.SERGIO DID A GREAT JOB. I FELT THE TRANSACTION TOOK TOO LONG. WE HAVE A PILOT WILL BE SERVICING NEXT WEEK More

Did not fix the problem that I had since last visit Several months ago I spent over $400 to change brakes & fix the problem, but the service guys changed the brakes but did not change the brake oil. All Several months ago I spent over $400 to change brakes & fix the problem, but the service guys changed the brakes but did not change the brake oil. All these months I had problem with brakes & did not have time to ho back. On the previous visit my husband ask them to fix the problem, they said we have to pay over $100 to change the brakes oil. I am not happy with the service at all. More

First disappointment I have used this dealership for service on my Hondas for almost 15 years and everything has been great. I recently had my passenger side recalled airb I have used this dealership for service on my Hondas for almost 15 years and everything has been great. I recently had my passenger side recalled airbag replaced and it was done in less than an hour which is great. When I got home I noticed white plastic shredded debris on the passenger floormat as well as a white pasty substance on the dash. Whoever did the job did not clean up after doing the replacement. This has never happened before and I was disappointed. More

Excellent Customer Service and Response in Buying a New Car My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisf My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisfied and happy with our purchase. We recently purchased a new HONDA CRV EX-L at MANLY HONDA in Santa Rosa. The customer service there from all levels, from the internet manager, sales consultant, floor manager to finance was EXCELLENT. All the staff, especially our sales consultant, Cristian Saldana was knowledgeable as well as patient in explaining options available and ensured that our needs were met. This whole process was done in a fast and timely manner. Although we came in to the dealership about 7:30 pm, they were able to get us out at a decent time with our new car. I would definitely return to purchase cars in the future and also recommend MANLY HONDA for a great and hassle free car purchase service! More

Excellent Customer Service & Response My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisf My experience when buying a car has always been a frustrating and lengthy process. This is the first time that I left a car dealership feeling satisfied and happy with our purchase. We recently purchased a new HONDA CRV EX-L at MANLY HONDA in Santa Rosa. The customer service there from all levels, from the internet manager, sales consultant, floor manager to finance was EXCELLENT. All the staff, especially our sales consultant, Cristian Saldana was knowledgeable as well as patient in explaining options available and ensured that our needs were met. This whole process was done in a fast and timely manner. Although we came in to the dealership about 7:30 pm, they were able to get us out at a decent time with our new car. I would definitely recommend MANLY HONDA for a great and hassle free car purchase service! More