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Manly Honda
Santa Rosa, CA
14,786 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,786 reviews
July 01, 2016
Very Helpful Parts Department! My experience with the Honda Parts Department has been great! I purchased my Honda Accord from Manly Honda in 2012, and recently had a new battery put My experience with the Honda Parts Department has been great! I purchased my Honda Accord from Manly Honda in 2012, and recently had a new battery put in by AAA. After the new battery was installed, my Navigation system and radio required special codes in order to work. As I did not have this information on any purchase paperwork or manual, I contacted Many Honda Parts Department, and was helped by Patrick. He was able to walk me through the process of what information I needed to provide (serial number, not VIN number) and how to find it, since it was not where the manufacturer originally placed it, as is often the case when the car is bought used (like mine). His instructions were clear and easy to follow, and with the information, he was able to provide me with the codes I needed over the phone, which is greatly appreciated since my work schedule wouldn't allow me to swing by the dealership until the following week. Patrick was knowledgeable, friendly, and very helpful!! I would highly recommend their services!! More
by jahp5
Employees Worked With
Patrick Channing II
July 01, 2016
Everything was done as expected and turned out good. The car, model Accord EX 1995, is in your care the past 18 years and drives well and is in excellent condition thanks to your technicians.- The car, model Accord EX 1995, is in your care the past 18 years and drives well and is in excellent condition thanks to your technicians.- More
by HELGASTEW
Verified CustomerEmployees Worked With
Hirbin (Irving) CEBALLOS
July 01, 2016
Drivsr airbag recall Excellent service and follow-up including car rental so I could take my Insight off the road while waiting for parts. I couldn't have asked for better Excellent service and follow-up including car rental so I could take my Insight off the road while waiting for parts. I couldn't have asked for better handling of the recall. Good for Manly ! More
by MACMARK
Employees Worked With
Jess Prestidge, Hirbin (Irving) CEBALLOS
July 01, 2016
Low stress purchase Buying a new car is always something i dread. My experience at Manly was the opposite. I was greeted quickly, we talked about what I was looking for a Buying a new car is always something i dread. My experience at Manly was the opposite. I was greeted quickly, we talked about what I was looking for and then a few minutes later I was driving exactly the car I ended up buying just a few short hours later. I appreciated the low key sales approach of Thomas, he was happy to sell me a car when i was ready and didn't push me. I feel like we agreed quickly on a price that I was comfortable with and was happy with the process. The visit to the finance dept was also low pressure and we moved through everything quickly. I'm very happy with my new car and my experience with Manly. More
by SCOTTRO
Employees Worked With
Thomas Larson, Tony Tawasha, Hasan Ghadiri
July 01, 2016
New 2016 CRV Purchase Lindsey Davis - Excellent !!!. Would of never known she had only been working for Manly for 2 weeks. Very confident and knowledgeable. She listene Lindsey Davis - Excellent !!!. Would of never known she had only been working for Manly for 2 weeks. Very confident and knowledgeable. She listened to what I wanted and how I wanted it and followed through perfectly. I have very little spare time to sit and haggle with a Sales Person for any type of purchase I make. Either you want my business or you don't. Manly Honda gave me a felling that it was more about the "customer" and less about "how much can I make off this sale". Great Job!! More
by NADENE.DESHERA
July 01, 2016
Cannot recommend This week I purchased a Subaru Forester from Manly Honda. I traded in a Civic, and I got a fair but not great amount for my trade in. I worked with Ma This week I purchased a Subaru Forester from Manly Honda. I traded in a Civic, and I got a fair but not great amount for my trade in. I worked with Mark, who was straightforward and patient, though he knew almost nothing about the car he sold me. I like that Manly has prices posted on the vehicles and online, and I felt that Mark was honest and fair in negotiating a selling price for the vehicle. HOWEVER, the car was dirty inside when we drove it. I asked when we first sat in it, if they would detail it if I purchased it. Mark said, "Yes, of course. Just point out where you see something you need cleaned." Nothing needed pointing out to any aware observer. There were spills inside each rear door, food crumbs (and even a whole soybean) in the console and on the floor, a spill on the emergency brake and on the floor behind the passenger front seat. There were crumbs and food particles on the rear seats, and the back mat for the hatchback was filthy. I asked FIVE more times about detailing. After the test drive, when bringing a friend down to check out the vehicle, when leaving to have a coffee break to do some thinking, when I came back to finalize the purchase (all on the same day), and I was told it would be done while I went through the LONG financing wait. When I finally got my vehicle after 90 minutes at the finance department, it was almost 8pm and my car was STILL dirty. Mark told me he couldn't see where it was dirty, and then told me that "They can't get EVERYTHING off." I proceeded to show him how I could wipe some of the mess off with my finger and that the soybean (and other crumbs) were still there. He then told me I could bring it back if I wanted to leave it for a couple of hours, but he still couldn't promise it would be "perfect" because the folks working in the shop don't speak English and he doesn't speak Spanish. I am not looking for perfection. Just a clean car. This one wasn't even vacuumed. I have not returned to spend another two hours waiting, because I live 45 minutes away and don't just have 3.5 hours to give up for them to do what they should have done in the first place. More
by MSSD
July 01, 2016
The best dealer ever. I can't say enough of how grateful I am for Julie Dormire. If you want a car new or used car she is the one to find it for you and if you need help I can't say enough of how grateful I am for Julie Dormire. If you want a car new or used car she is the one to find it for you and if you need help with your credit, she will get it done no matter what. I needed a car and help with my credit and Julie made it happen. It is a blessing to know that the person you are working with is honest , caring and true to there word. Julie will all ways be the person I come to when I need a car. She is the BEST . !!! More
by MLOYD707
June 30, 2016
Almost happy customer. Entryway a hazard from high traffic street. Missed driveway 2 out of two trips since you moved service dept. How about a back entrance??? Appears Entryway a hazard from high traffic street. Missed driveway 2 out of two trips since you moved service dept. How about a back entrance??? Appears tires were rotated in spite of fact service adviser and I agreed it was not to be done. More
by chuckfinch
Employees Worked With
Bill Petty
June 30, 2016
Fast and Friendly My wife and I appreciated professional and friendly service, especially no pressure environment. Chris Navarro showed us new Honda models and then spe My wife and I appreciated professional and friendly service, especially no pressure environment. Chris Navarro showed us new Honda models and then spent some time showing us new features and helping with settings. More
by lechsu
Employees Worked With
Beejan Roohian, Chris Navarro
June 30, 2016
First service on new Honda Great service, comfortable waiting area, and shuttle to anyplace you need to go in Santa Rosa. My car was done faster then expected. Great service, comfortable waiting area, and shuttle to anyplace you need to go in Santa Rosa. My car was done faster then expected. More
by KGIANNINI
Employees Worked With
Other Employees :
Craig Kralka, Chris Navarro, Santiago Pizano, Brian Chock, Madelene Johnson, Hasan Ghadiri, Janell Brown, Milan Kangrga
