Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Manly Honda
Santa Rosa, CA
14,719 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,719 reviews
June 08, 2016
It was great This was my first time every going in to a car dealership let alone going in there for my self looking at cars for the first time. Sean was very helpf This was my first time every going in to a car dealership let alone going in there for my self looking at cars for the first time. Sean was very helpful knowledgeable and patient with me. He took his time to make sure that I understood everything and help take the right steps to ensure that I made the best decision for me. Everyone was very friendly and let me take my time in making my decision as this was my first time ever going in to lease a car. More
by HOFFMAN.LISHA
Verified CustomerEmployees Worked With
Sean Lumibao, Beejan Roohian, Bill Petty
June 07, 2016
Excellent service My Honda fit was recalled for faulty air bags. Honda was quick to notify me and furnished a no hassle car rental. Thank you for such great service. My Honda fit was recalled for faulty air bags. Honda was quick to notify me and furnished a no hassle car rental. Thank you for such great service. More
by WRITEANN
June 07, 2016
Oil change and tire rotation I was pretty disatisfied about how poorly the car was vaccumed. If your going to offer that as a service then the folks should really make it feel lik I was pretty disatisfied about how poorly the car was vaccumed. If your going to offer that as a service then the folks should really make it feel like it was vaccumed. I had called an made an appointment and when I arrived there was no appointment u set my name. A bit frustrating but why call and talk to a representative and not have them to their job. I am sure the tire change & oil change is fine. But a bit disappointed with the things I mentioned. More
by ELIZABETH3
Employees Worked With
Not sure guy name but he was great
June 07, 2016
Happy with the service, difficult calling in for service I was initially unhappy when calling in for service. I have patients just like service representatives have clients and since they were busy, Hope ga I was initially unhappy when calling in for service. I have patients just like service representatives have clients and since they were busy, Hope gave me to a couple representatives" voice mail. I was not getting called back. I unfortunately decided I had to just go in on the weekend to talk to someone since I couldn't get in by phone. All I needed to know was if it was a 60,000 mile service or not and Hope could have scheduled me. So I feel there was a little lack of communication between Hope, myself and the service representatives. Hope didn't know if it was 60,000 and I didn't know what was told to the service representatives and found out it was just me leaving a message, not Hope, and the service representatives didn't know my needs, just that I wanted to get it. Since I now know that Hope doesn't communicate to the representatives and just refers the person to voice mail, I think that might be a positive change for clients, for Hope to get answers to their questions so she can schedule the patient more efficiently and the serviced representatives can continue with the client they are seeing. On another note, both Bill and Dave always take special time to answer questions or look up past services, or describe problems, etc. They both also said leaving a phone message is very time-consuming for them and it works better to actually leave a text on the phone or email in a question. It might be beneficial to encourage patrons/clients to email or text to reach the service representative easier. More
by JDLang
June 07, 2016
No Stress Experience I knew what car I wanted. I negotiated a price via email. When I went to pick up the car, the transaction went smoothly and as stated with no surpri I knew what car I wanted. I negotiated a price via email. When I went to pick up the car, the transaction went smoothly and as stated with no surprises. In addition, after the purchase, Chris spent about 20 minutes showing me how to use the computer in the car and explaining all of the features. I was pleasantly surprised that all of the people that I encountered at this dealership had excellent customer service skills. More
by Vikki
June 07, 2016
Great Experience Chris was very helpful and was great in helping us purchase our used Chevy Sonic. Chris has sold us other cars in the past and he always goes the ext Chris was very helpful and was great in helping us purchase our used Chevy Sonic. Chris has sold us other cars in the past and he always goes the extra mile to make sure you are happy and comfortable with your purchase. Awesome guy! Dave in the Finance Department was wonderful too! Funny guy. More
by LeannB
Employees Worked With
Chris Foy
June 07, 2016
A great experience I just purchased my second car from Manly and would never go anywhere else. Tony, Cyril and Scott made the experience a good one. Imagine buying a car I just purchased my second car from Manly and would never go anywhere else. Tony, Cyril and Scott made the experience a good one. Imagine buying a car with no stress! I highly recommmend Manly ! More
by Momof4
Employees Worked With
Scott in finance , Tony Tawasha, Cyril Kangrga
June 07, 2016
Sales people were very easy to deal with. The sales people were very accommodating. Lauren was very patient and took time to explain everything about the vehicle before we drove off the lot. The sales people were very accommodating. Lauren was very patient and took time to explain everything about the vehicle before we drove off the lot. The finance department was very speedy and complimentary towards me. More
by BRENNARUSS
June 07, 2016
Fabulous Service! I brought my new Honda Civic in to have the "magic coating" applied to the exterior and interior. Hirbin (Irving) met with me about the service, and I brought my new Honda Civic in to have the "magic coating" applied to the exterior and interior. Hirbin (Irving) met with me about the service, and then answered questions I had about some of the new-to-me features in my car. Then, I was on my way in a "loaner." When I returned in the afternoon, there sat my car, pristine and glowing. Once again, Hirbin met with me and took care of the paperwork in an expedient manner. More
by Happy Happy Happy
Employees Worked With
Hirbin (Irving) CEBALLOS
June 06, 2016
2016 Honda Odyssey Purchase Experience I am glad that I went to Manly Honda for my new ride. This is the right place to buy your car. Jesse Broadway is the first person I met at Manly Honda I am glad that I went to Manly Honda for my new ride. This is the right place to buy your car. Jesse Broadway is the first person I met at Manly Honda on the Memorial Day. I told him my plan is to come here to buy the used 2014 Honda Odyssey in specific model and color, but that model I was interested in was sold in the same day morning. Anyway, I told Jesse I don't mind to buy a new odyssey if there is a good promotion. Jesse was nice and paitient, he works with me to get the best price for a 2016 Honda Odyssey. I am happy with the price and the service he provided. More
by IVANHUAZI
