
Manly Honda
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Excellent Service by Jess Prestidge, Service Advisor I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue t I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue that came up in a routine service appointment in March 2016. I was shocked and surprised when he called me on June 17, 2016, to tell me that he was able to get a replacement for my license plate holders that had mistakenly been taken off my car and disposed of by the tech in March. The holders were of sentimental value to me, and I was completely amazed that Jess remembered and went the "extra mile" and then some to find a replacement several months later. Thanks to Manly for having such an outstanding person in your organization! Thank you so much, Jess! More
FABULOUS Thanks to Tom Larson we left with a 2015 Honda Accord for a great deal! They did such a good job helping us out without trying to force us into anythi Thanks to Tom Larson we left with a 2015 Honda Accord for a great deal! They did such a good job helping us out without trying to force us into anything we didn't want. Great job good teamwork and great customer service and employees! More
CRV oil charnge service Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could not keep track of a service needed at 5,000 miles. Dave said that it had been almost 10,000 miles since my last service but never warned me that I was over the max. This should be told to all customers so that they can watch their mileage and not rely on the car to keep track of it. Kind of disappointed about that, I hope it doesn't void my warranty. More
First service Fast, polite, friendly and competitively priced. That's all I think is needed to summarize my experience and resent having to meet a word minimum. So Fast, polite, friendly and competitively priced. That's all I think is needed to summarize my experience and resent having to meet a word minimum. So there. More
Super friendly and low pressure! I had a really great experience purchasing a car with Tom's help. He went out of his way to accommodate my schedule, and he's a really friendly and ho I had a really great experience purchasing a car with Tom's help. He went out of his way to accommodate my schedule, and he's a really friendly and honest guy. Everyone I talked to at Manly seemed to have customer service as their first priority, and I never felt pressured at all. More
Cooperative Bill Robertson is always conscientious. He works so hard to do his best for his customers that he truly deserves a hero metal. I am, however, concer Bill Robertson is always conscientious. He works so hard to do his best for his customers that he truly deserves a hero metal. I am, however, concerned about the stress level to which your service representatives are subjected. Too many appointments, I notice, have all of your employees running like hamsters. It also means longer wait times. Regardless, Bill pleasantly soldiers on and I would always recommend him. More
Excellent customer service At first we were looking to purchase a used vehicle but Metin helped open our eyes to how great of an option it would be to leasing a new car. I am no At first we were looking to purchase a used vehicle but Metin helped open our eyes to how great of an option it would be to leasing a new car. I am now driving around in a brand new civic thanks to his help! He was very informative throughout the process but did not pressure us at all to make a decision. Wonderful service and so glad that we stopped in that day. More
Hard to beat their great customer service !!! Buying a car is something I sort of dread , like going to the dentist lol. So I was pleasantly surprised when I drove into Manly and had " Hawaiian Mi Buying a car is something I sort of dread , like going to the dentist lol. So I was pleasantly surprised when I drove into Manly and had " Hawaiian Mike " come out to the lot to greet me. I have never had such a nice experience with a car salesman ever. Through the hours it took to test drive, paperwork, credit checks etc, we were laughing, he was so helpful and friendly it was amazing. I live 150 miles away and told him I really wanted to drive my new vehicle home even though it needed a safety check, oil change , detailing and etc, it was already six pm, but he made it happen for me!!! Even ordered us tacos to munch on while we waited. I drove home in my car thinking this was the best experience ever, by far I have had at any car dealership, and it is very rare for me to take the time to write a review!! Also want to give a big shout out to my finance guy Darrin, who was so professional and helpful, he was the best, and he deserves credit for his efficiency as well ... Thank you all so much , Erin Sullivan More
I will never buy a CR/V again from any dealer We bought a CR/V Touring Sunday, June 5, 2016, at Manly Honda, Santa Rosa; we traded in our 2014 Accord. The trip home to El Cerrito where we live wa We bought a CR/V Touring Sunday, June 5, 2016, at Manly Honda, Santa Rosa; we traded in our 2014 Accord. The trip home to El Cerrito where we live was wonderful. However, on Monday, we started down the hill we live on and I placed the shift to S as I always did in the Accord. Imagine our shock when the CR/V started accelerating down a hill to over 35 mph, whereas our Accord always held the speed to about 25 mph! I pulled over and shifted to L, and the car continued to accelerate above 25 mph if I didn’t apply the brakes. Even on the moderate slope in the S position, the car started accelerating above the 25 mph speed limit unless I kept braking. The same thing happens every day as we have only three directions to go and all are downhill! To say that we are upset is an understatement! What is happening in our CR/V that didn’t happen in our Accord? Is this a normal performance for CV/Rs? Do other drivers call this to your attention? We bought the CV/R Touring for its safety features, which perform very well and we are completely satisfied with those; however, this is hardly a safety feature! Every time the car starts accelerating on a moderate slope, I have to look at the speedometer to check the speed, and then keep applying the brake and looking at the speedometer until the slope flattens out. Please respond as to what can be done – if anything. Charles and Janet Seim More
Parts Dept service I’ve been having trouble with the key fob on my 2009 Accord not working correctly, so I changed the battery (CR1616) and it was still having intermitt I’ve been having trouble with the key fob on my 2009 Accord not working correctly, so I changed the battery (CR1616) and it was still having intermittent issues. I thought a new fob was needed so I went to Manly Honda Parts Dept to get a new one. The counter clerk said it could be the battery, they are not all made to the same specs and that could be the problem. He replaced the battery, I went out and tested it and it now worked just fine. He also replaced the cracked cover for me, the total cost was $17 verses $150 for a new fob and programming. Looking at both batteries side-by-side you could see a slight difference! Thank you Patrick at Manly Parts Dept. More