Manly Honda

Incredible customer service Jess was amazing. I came in late on Monday afternoon, because my battery light came on. I needed to take my boys to their grandparents the next morn Jess was amazing. I came in late on Monday afternoon, because my battery light came on. I needed to take my boys to their grandparents the next morning. Jess assessed the situation, thought we needed a new alternator, made sure the part was in stock, realized it was under warranty, and sent me home with a free loaner car for the night. The following morning he called at 11AM stating the job was complete. I was still able to get my children to their grandparents on time. Thank you! More

Great Service department I have been using Manky Hinda service since 2001, and every time I come in the staff is courteous, polite and respectful of my time. Bill Robertson is I have been using Manky Hinda service since 2001, and every time I come in the staff is courteous, polite and respectful of my time. Bill Robertson is often my service advisor as he was today, and even if there are computer glitches, or issues (RARE!) he is so kind and considerate. The shuttle drivers are ALWAYS courteous and today I had the pleasure of riding with Santiago, who was great. All staff jump in if they see you walk in and are truly happy to help(Bill P., Ted K.) Highly recommend Manly Honda service! Thank you! More

Happy the first time, happy the second This was our second experience with Manly Used cars in the last 3 years and we were pleased to have come back. Straightforward and they stand behind t This was our second experience with Manly Used cars in the last 3 years and we were pleased to have come back. Straightforward and they stand behind their work. Julie was excellent to work with and very responsive. She went to bat for us in getting just the car we needed. More

Above and Beyond The accessory fuse blew in my Honda Civic. I went to the parts counter and was assisted by Patrick. He volunteered to come out to my car to determine The accessory fuse blew in my Honda Civic. I went to the parts counter and was assisted by Patrick. He volunteered to come out to my car to determine which fused needed to be replaced. Not only did he sell me the replacement fuse but installed it as well. I was very appreciative for his assistance. Patrick has a very pleasant demeanor. He also took the time to explain to me how to prevent another failed fuse in the future by not pushing in my phone charger all the way into the accessory slot. Patrick’s service exceeded by expectations in all respects. More

Happy I have a Honda! Dear Luke, Dear David Ashby, The Hahn's in Healdsburg are Happy they own a Honda! Service appointments are like visiting our best friends. We are w Dear Luke, Dear David Ashby, The Hahn's in Healdsburg are Happy they own a Honda! Service appointments are like visiting our best friends. We are welcomed with smiles by all staff -- even when the service area is busy. Our Honda Pilot is now eleven years young! It still drives like new. We credit this vehicle's performance to the skilled and professional expertise of Manly's entire staff. We thank you. A special expression of our appreciation go out to Dave Ashby. He is always ready and willing to explain to us what our Honda needs to keep it "running like a top". It would be better said, "Running like a dependable top quality new Honda". To Service Manager, Luke -- your service staff are professional, helpful and fortunate to have a manager who understands the needs of your customers. Cudos to you for managing a "well oiled" Customer Service Department! We are thankful we found Manly Honda. We are extremely pleased with the service we have received and we will continue to look forward to all future service appointments. With respect and appreciation, we say loud and clear, "Thank You", Joandell and Kurt Hahn More

AC issue Need better service with lending our rental car when car is being service for things that you taken it in the past and issue was not fixed before. New Need better service with lending our rental car when car is being service for things that you taken it in the past and issue was not fixed before. New cars are having defects with AC not working. More

Service at Manly Great professional service from employee who helped me! He explained what was being done on my car very well. Comfortable waiting area and would recom Great professional service from employee who helped me! He explained what was being done on my car very well. Comfortable waiting area and would recommend Manly to family and friends. More

Best service Tony T is the best salesman there! He didn't pressure me into buying a car that I couldn't afford and instead listened to what I was looking for and n Tony T is the best salesman there! He didn't pressure me into buying a car that I couldn't afford and instead listened to what I was looking for and needed. If your thinking of going to Manly ask for Tony T, he'll take care of you! More

Airbag recall painless Dave was a very thorough service advisor and mad the whole airbag recall on both of our Honda vehicles, painless. We were provided with a rental car f Dave was a very thorough service advisor and mad the whole airbag recall on both of our Honda vehicles, painless. We were provided with a rental car for each of our vehicles after we were given the choice to keep our vehicles at home or leave them at Manly Honda, which we did. Being long time Honda owners and related to a Honda employee, we experienced the professionalism and customer service for which Honda is known. Thanks for doing a great job! More

CHRIS NAVARRO IS AMAZING!!! I just bought a Honda Pilot from your dealership through Chris Navarro and cannot speak highly enough of his service. Starting from the beginning when I just bought a Honda Pilot from your dealership through Chris Navarro and cannot speak highly enough of his service. Starting from the beginning when we were contacting different dealerships as Thd Pilot is hard to find, Chris was by far the most helpful, communicative and clearly knew what he was talking about. Not only that but he went out of his way to address our needs (with a new baby on the way any day) in terms of which model to buy, etc...he was professional but very personal (when we went to test drive the car he showed us everything AND gave us new parents to be tips on where to put the car seat, stroller, etc. we bought the car that day with him because he spent so much time going over everything with us without the notorious pressure to buy on the spot. We bought some accessories like the roof rack and tow package plus all the protective coatings and thus left the car with him to pick up in the near future. Then SURPRISE our baby came a few weeks early and Chris took it upon himself to personally drive the car down to our house in Sausalito to show us all the Nuiances once the accessories were ready and we were home with our new babe. As a blurry eyed exhausted and elated mom it was the most helpful thing to have him there to show us In person at our house and literally be able to text him questions on things we didn't get days later! Chris went above and beyond in every way and I can't speak highly enough about his personal and professional abilities as our car salesman! Thank you Chris!! More