Manly Honda - Service Center

So I had two big issues with the service department at Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back in and were able to fix my car and get the scratches out. Their customer service was great. They were all friendly and very helpful. Hopefully the service department steps up their game and match the customer service that the sales team provides. More

Wonderful service every time I visit the service department. They are always helpful and explain all of the services being completed that day. department. They are always helpful and explain all of the services being completed that day. More

I had my brakes checked at Manly. They were ok and I appreciated that there was no pressure to replace them. They were ok and I appreciated that there was no pressure to replace them. More

Iman is an asset to your dealership, knowledgeable, courteous, timely and a pleasure to work with. courteous, timely and a pleasure to work with. More

I went to this service center 10/07. When I got there I saw a lot of cars lining up and thought this is going to take a while but it didn’t! I arrived at my scheduled time and asked for When I got there I saw a lot of cars lining up and thought this is going to take a while but it didn’t! I arrived at my scheduled time and asked for Lucia, she had helped schedule my appointment weeks prior, she was very nice and informative. I waited inside while my car keys were being made they had coffee and snacks. I received my keys in a timely mannered and Lucia let me know I got a complimentary car wash. I left the place happy. Thank you Lucia More

I was very pleased and satisfied by the service I got when I came in, without an appointment, to investigate a serious engine problem. The service advisor, Mario Vazquez, put much time and effort into t when I came in, without an appointment, to investigate a serious engine problem. The service advisor, Mario Vazquez, put much time and effort into the repair, which turned out to be covered by warranty. Altogether a very satisfactory outcome. More

Great sales and finance teams. Denise Rice was fantastic! Service...? Typical dealership nonsense unfortunately. Had to make a second 3 hour trip because work was not com Denise Rice was fantastic! Service...? Typical dealership nonsense unfortunately. Had to make a second 3 hour trip because work was not completed within the day as promised. Dropped off car at 7:30 a.m. and waited all day only to be told at 5:00 p.m. that I would need to come back. Not very helpful to also be told sarcastically that I can drive my unfinished car if I didn't want to come back for it. Suggesting a customer drive a car not suitable for the road isn't exactly a good look for a service advisor. If you can't control your emotions in front of a understandably frustrated customer, you might consider another line of work. If you're looking to get service done at Manly, try one of the female advisors. They seemed to have a great rapport with their customers and appeared to approach their work much like the great people in sales and finance. More

They were helpful and timely with there service. They found they information I was looking for and printed it out They found they information I was looking for and printed it out More

They were able to make an appointment that was convenient for me. The staff was very friendly. convenient for me. The staff was very friendly. More