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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,672 Reviews

7,672 Reviews of Manly Honda - Service Center

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July 17, 2022

The vibe in this dealership is amazing, there’s free coffee and snacks. The advisors always makes sure their customer is taken care of. Thank you Lori for making sure my car is getting the service it ne More

by YONDSAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Comini, Paul Remollino
July 17, 2022

Got the requested work completed in a timely manner. No problems with the service, however the service writer could use some work on organizational skills and customer service. Seemed to not be attenti More

by zsk4mcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Geasland
Jul 17, 2022 -

Manly Honda responded

Hi zsk4mcc, Thank you for being the best part of Manly Honda. I apologize on behalf of the Manly Honda Automotive Group. This is not how we like our customers to feel or be treated. We look forward to delivering a much better experience on your next service visit. We have taken corrective measures to ensure our team of service advisors meets or exceeds our customers' expectations. Enjoy the rest of your weekend. My best, Jose Rocha Jr Service Drive Manager 707 535 1163 - jrocha@manlyauto.com

July 17, 2022

The service was prompt and thorough. Everyone was very helpful. Would definitely recommend their service. More

by User-f0d982ebc4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Comini, Maria Vasquez
July 15, 2022

I love my car and the service I get for it I had a fantastic experience. This is the only place I get my car serviced at. More

by BENJAMIN.TESFAMICAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Broadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Henschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Longaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Tanbakuchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Timms, Brian Dorsey, Paul Remollino
July 15, 2022

Brian was very professional and trustworthy. He recommended to the mechanic shop to replace the boots with new ones. Now our drives like a new car. More

by INFO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
July 15, 2022

Manly Honda is an exceptional local dealership - from service and repairs to dealership staff. There is an ease to scheduling service online or by phone. While in the service department, the staff is fri More

by arlenaba
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
July 14, 2022

The staff is always nice and keeps you updated, the wait is always a bit too long More

by KRUYS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Remollino
July 13, 2022

The service dept is always busy and it would be easy to get overlooked, but there always seems to be someone who goes out of their way to make sure you are being helped. Brian helped me with some decision More

by SUSAN.ANGEL.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
July 13, 2022

Very efficient service reps. Answered all my questions and concerns. The wait time was as expected. The waiting area was comfortable. Brian was my service rep. He was polite More

by VALERIEHASKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
July 12, 2022

Brian did a wonderful job advising me about my concern. It was a pleasure to find out that Honda isn't just "going for the money" - Brian and I decided that my concern could wait and be fixed when next I c More

by NCSCHUMACHER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey, Isabella Mills
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