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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,699 Reviews

7,699 Reviews of Manly Honda - Service Center

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November 27, 2021

Had an unexpected problem with my Honda Insight, and was immediately accommodated by the service department. Friendly service staff explained the process thoroughly and met all of the deadlines they set for More

by MELSMEITH
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Nice, respectful, kind, courteous and very efficient with time, and arranging Uber. Really makes effort to be accurate with estimates! More

by juliegwt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Service Rep, Brian Dorsey
November 27, 2021

Superior customer service! I had my car towed to Manly from checking in with service to getting in rental car took less than 1 he! That’s unheard of in today’s world! Special thanks to Denise Rice & Lori More

by Ncahomes@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Comini
November 27, 2021

Fast and reliable service. I appreciated the fact that they arranged a Lyft ride for me, as I needed a ride home. More

by A.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Comini
November 26, 2021

Great customer service. When I arrived they probably took care of me. Also let me know they were a little behind schedule in my car would be there till probably closing time. I had plans they offered me a re More

by LTHERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
América Arciga Quiroz
November 26, 2021

I walked in and was greeted by Lori, my service representative that day. She delivered exceptional hospitality and customer service. I felt so welcome and seen as a customer. More

by KELBEAN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Comini
November 26, 2021

The agent was condescending, patronizing, and didn’t inform me of my available benefits. To top it off my service took over two hours. More

by MURRAYANDRE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Comini
November 25, 2021

Fast friendly service at Manly Honda with Brian. He really takes good care of me and my 2022 Cool Honda Civic. Thank you Brian and see you next time More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
November 25, 2021

Lori was helpful and got the car in and out in a reasonable time. The service team completed the job as expected. Good work! More

by HappyBuyer
Recommend Dealer
Yes
Employees Worked With
Lori Comini
November 25, 2021

Made an appointment to get a part fixed. When we came in the part was never ordered so we wasted gas and time to drive down they are for no reason. Somebody dropped the ball on that one. More

by Jon99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Helmke
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