Manly Honda - Service Center

Prices are high and they don’t complete the work they state they did. Customer service is bad don’t have good communication with clients. state they did. Customer service is bad don’t have good communication with clients. More

so appreciate the quality of service and accommodation to time and transportation. They explained what services are currently required and what can be done later. Having my car returned clean was a plus in time and transportation. They explained what services are currently required and what can be done later. Having my car returned clean was a plus in addition. Great to compliment service by having them send discount coupons. More

Ma Alvarez was most thoughtful in providing a loaner car and in returning my own car from its recall earlier than expected. She is an asset to Manly Honda. and in returning my own car from its recall earlier than expected. She is an asset to Manly Honda. More

Donovan helped my husband and I with our Civic. We were driving back home to Pleasanton and there was this grinding noise coming from underneath our car. The Service Department was closing in half an hour driving back home to Pleasanton and there was this grinding noise coming from underneath our car. The Service Department was closing in half an hour and Donovan was still willing to help us. While checking the car in, he did a walk around and looked underneath the vehicle and quickly found the issue. We were so happy that the outcome wasn’t damaging to the car and that Donovan’s willingness to help had us drive home safely. More

I received outstanding service from Bill in the parts department! Excellent product knowledge and communication. A solution oriented approach. Customer centered. I appreciate that very much. Thank you. I department! Excellent product knowledge and communication. A solution oriented approach. Customer centered. I appreciate that very much. Thank you. I'll be back. More

Estoy muy satisfecha por tomar responsabilidad de reparar el parabrisas de mi carro al cual ustedes me lo entregaron quebrado y sin decirme nada. Muchas gracias el parabrisas de mi carro al cual ustedes me lo entregaron quebrado y sin decirme nada. Muchas gracias More

I am still not very happy with your service center. I bought my car new in 2002 and had initially only had it serviced there. Scott was always the service rep I saw and everything was fine until I went bought my car new in 2002 and had initially only had it serviced there. Scott was always the service rep I saw and everything was fine until I went in for service one, I was told Scott no longer worked there and someone else helped me. After my car was looked at I was told my oil pan was leaking and that someone had stripped the threads on the cap. As I had only had my car serviced there it was pretty obvious to me who must have stripped the cap, but I had to pay upwards of $600. I stopped going here for service for some time, but had to go in for an airbag recall so I got my service done there as well. My AC had not been working and I was told it was a $400 job but I figured I needed it done so I agreed. Stupid me for not checking, everything I looked at online (unfortunately after the fact) says it should be a $100-$300 job depending on make and model of the car... "For most cars, the cost of an AC recharge will be about $200 but can go as high as $280. It's a simple procedure, but it can take a while to check everything out and ensure that there is no further damage, so expect to pay about $120 for the labor costs." "A professional AC recharge cost ranges from $150 – $300 on average depending on the make and model of your vehicle. Due to refrigerant losses that occur over time, this service is one that should be added to your vehicle maintenance schedule." " The average price for the recharge is $50 to $150 The average price for the leak test is $100 to $150 You should always do a leak test with the right equipment before refilling an AC system. Only let an AC certified workshop with the right equipment do any work to your AC system. Always replace leaking parts before an AC recharge. This can increase the cost a lot, depending on the failed part." Are just a few examples.... Well that is what I get for not questioning the price when I agreed to the service... More

Yuritza was very helpful and courteous when I came in. Only wrong thing was my rear license plate was bent and the frame was broken Only wrong thing was my rear license plate was bent and the frame was broken More

It is a clean pleasant dealership. The staff is very helpful. My car was done when I was told it would be ready. I was able to have a rental so it was convenient. helpful. My car was done when I was told it would be ready. I was able to have a rental so it was convenient. More

I got a very nice customer service from America Quiroz she’s the best. I always prefer to do all my car’s service at Manly Honda Santa Rosa. she’s the best. I always prefer to do all my car’s service at Manly Honda Santa Rosa. More